1. Joined : Jun 2016
    Posts : 4
    Windows 10 Pro 64bit
       12 Jun 2016 #1

    My PC keeps on crashing with random error


    Windows 7 Ultimate x64

    1 posts

    Local Time: 11:03
    Philippines






    comanche23 is online now Report Post


    BSOD random on my Windows 7 64bit with ccboot diskless



    Good day,

    I have been having issue with my server where it randomly reboots and the error are different. I have attached the zip file running dm_log

    I have tested my RAM with memtest and all test passed, I also run the seatools and my HDD passed the SDF, Short and long generic test.

    I have a license ccboot and the tech cant seem to see any issue with the software

    Windows 10 64bit Pro
    i5 4460 3.2 Ghz
    Gigabyte Z97-HD3
    RAM: Crucial Ballistic 16gb DDR3 1600
    P/S Seasonic 600w
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,351
    Windows 10 Pro X64 14393.576
       13 Jun 2016 #2

    The dumps all point to Windows files so not much info to be found there.
    No over clocking is indicated. You've tested RAM and hard drive.

    Looking through Event Viewer log (eventlog.txt) I see several error messages about Steam not responding or timing out just before the system BSODs or restart without a good shutdown. Is there a newer version of Steam available? You could try completely uninstalling it then reinstalling it.

    You have the latest BIOS.

    The only thing I see is there is a newer Intel Management Engine Interface. The one you have installed is dated 7/8/2015/07/08
    The newer one is 2015/09/17

    Not much difference but maybe enough to make a difference.

    What is ccboot and why do you use it? I looked it up but still don't really understand what it's for, probably because I'm not a gamer.

    Time to try Driver Verifier, see if it shakes out any driver problems.

    Driver Verifier is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
    Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers.

    Driver Verifier - Enable and Disable in Windows 10

    Warning:
    It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

    Always create a Restore Point prior to enabling Driver Verifier.
      My System SpecsSystem Spec


  3. Joined : Jun 2016
    Posts : 4
    Windows 10 Pro 64bit
       14 Jun 2016 #3

    Hi Ztruker,

    Thanks for the quick reply. I am using CCBOOT for diskless solution for my internet café. Since the issue on my server I have temporarily used one of my client as a server and for testing purposes. The client that serve as a temporary server did not have the same issue which also have the same application, RAM installed.. Can you give me the correct link to the newer "Intel Management Engine Interface" download. There is a lot of different version. I have alos enabled the Verifier but how do you want me to proceed sending to you the log file? I will wait for your response and thanks a lot
      My System SpecsSystem Spec


  4. Joined : Jun 2016
    Posts : 4
    Windows 10 Pro 64bit
       14 Jun 2016 #4

    this is the last bug check error

    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ef (0xffffe0010ffac080, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\061416-13687-01.dmp. Report Id: d26f2e0d-1847-45be-958e-96ba62674ace.
      My System SpecsSystem Spec


  5. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,351
    Windows 10 Pro X64 14393.576
       14 Jun 2016 #5

    Run DM_Log_collector and upload the resulting zip file again.

    Here is the link for the Intel MEI: GIGABYTE - Motherboard - Socket 1150 - GA-Z97-HD3 (rev. 1.0)

    Attachment 85153
      My System SpecsSystem Spec


  6. Joined : Jun 2016
    Posts : 4
    Windows 10 Pro 64bit
       17 Jun 2016 #6

    I have run into another issue again after I enabled verifier. The PC crashed but then I cant get Windows to boot up anymore. I am re-installing Windows 10 again and all the drivers. Will keep you posted. Thanks
      My System SpecsSystem Spec


 


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