1.    12 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 3
    Windows 10

    Repeated VIDEO_TDR_FAILURE from nvlddmkm.sys


    I've been getting the VIDEO_TDR_FAILURE BSOD for about a month now. It generally occurs when I try to start a game. I've had it happen on Minecraft and Galactic Civilization 3, but oddly never on Ark Survival Evolved. I have a Geforce 840M on an Acer Aspire V. I've tried running with the internal GPU disabled to no avail. Reinstalling the graphics drivers, even using the Display Driver Uninstaller, has thus far yielded no results. Thank you for your time and assistance.
      My ComputerSystem Spec
  2.    12 Jun 2016 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,254
    Windows 10 Pro X64 15063.483

    Looks like you are over clocking the CPU and/or GPU.
    Code:
    CPUID:        "Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 2394
    Please remove all over clocking and test, see if that resolves the problem.

    If that fixes it, post here: PC Custom Builds and Overclocking to get some help with over clocking your rig.
      My ComputersSystem Spec
  3.    12 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 3
    Windows 10
    Thread Starter

    The laptop has a turbo boost of up to 2.7Ghz. Thus far I have not been able to locate any software or bios options to disable it.
      My ComputerSystem Spec
  4.    13 Jun 2016 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,254
    Windows 10 Pro X64 15063.483

    I didn't see anything in the manual about disabling turbo either, oh well.

    Have you tried disabling the Geforce 840M and running with the Intel chip?

    How does the Geforce 840M work? It's a video chip, but where does it go in the laptop, since it looks like the Intel chip is still installed and available.
      My ComputersSystem Spec
  5.    15 Jun 2016 #5
    Join Date : Jun 2016
    Posts : 3
    Windows 10
    Thread Starter

    I've been running solely on the intel chip for a few days with surprisingly good results. While I've had to lower the graphics settings my games have been loading and running fine for hours at a time.

    I have not made any efforts to disassemble the laptop, but I would expect the 840M to be plugged into a PCI-E slot. I would rather not disassemble the laptop if I don't have to; however, at this point since I wouldn't expect this kind of issue from software I have begun to suspect a hardware issue with the card.
      My ComputerSystem Spec
  6.    16 Jun 2016 #6
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,254
    Windows 10 Pro X64 15063.483

    If you ever do disassemble it, please take a picture. I'd like to see how it connects to eh system board.
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
windows 10 - video_tdr_failure (atikmpag.sys)
I've upgraded my laptop from W7 to W10 and after that I always get this error "Display driver stopped responding and has recovered", my laptop freezes for a few seconds. And then last week it hangs but didn't recovered as it always been doing. It...
BSOD Crashes and Debugging
BSOD: VIDEO_TDR_FAILURE (nvlddmkm.sys) when waking up from sleep
I have google this and looked through dozens of threads, sites and help sites to find a solution to this problem. It seems a lot of people are experiencing this problem but I see no real fix. It seems an integrated Intel 4600 graphics adapter...
BSOD Crashes and Debugging
Video_tdr_failure
Was using iTunes with the visual effects mode turned on (shows particles/flashes/etc depending on music playback, you know, like windows used to have in their media player) It was kinda laggy so I restarted iTunes, but this time I right clicked it...
BSOD Crashes and Debugging
VIDEO_TDR_FAILURE when turning monitor on
I have dual monitors, one is VGA, one is HDMI, today when I turned the HDMI monitor on, my second monitor started flickering and it resulted in a BSOD with VIDEO_TDR_FAILURE. I am unsure why this is because it only happened on one other occasion,...
BSOD Crashes and Debugging
VIDEO_TDR_FAILURE on 15.7/15.7.1 drivers when connecting to TV w/ HDMI
I've never experienced any problems when connecting to my TV before. Since updating to the newest drivers, when I connect my laptop to my TV using HDMI, the TV screen flashes on and off and I get a message on my laptop saying that the graphics...
Graphic Cards
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:48.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums