From BSOD to Windows Crash

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  1. Posts : 14,901
    Windows 10 Pro
       #201

    We did suggest pages back to update the BIOS to 2.50, what was the reason again why you downgraded?

    Please run a test on your hard drive, if there is a thing annoying it is that there are causes you wouldn't expect. In situations like this one where there is only 1 thing that triggers a BSOD, it can still happen for various of reasons. Though it can be very difficult to diagnose, it is easier to rule things out.
    To sum it up what we've done until now:
    There are many memory BSODs you've had,
    • Driver verifier results in the same drivers no matter what version,
    • RAM test does not show any problem,
    • Reseating the memory doesn't change anything,
    • As far as I understood it is not a software/driver conflict or something.
    • Other games do not cause any problem, and I assume other games may be using as much or more VRAM as the game causing BSODs.

    One other thing I can think of that causes memory crashes is the hard drive, that is why I suggest a hard drive diagnostics test.



    Diagnostics Test

     HDD TEST


    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO
    Upload the chkdsk log Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My Computers


  2. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #202

    Since I have an SSD HD it didnt take very long at all. My Scan was good. I saved my results to a text tile and am attaching it here for you. I didn't revert back to 2.2 I never went up to 2.5 because. I forget why. I thought I had done the 2.5 Instant Flash but I in fact still have 2.2 so should I try the Instant Flash again or Try the Windows version?
      My Computer


  3. Posts : 14,901
    Windows 10 Pro
       #203

    It does not matter how you do it.

    Please run chkdsk using option 2 in the tutorial as requested and run HDTune
    Last edited by axe0; 18 Jul 2016 at 02:13.
      My Computers


  4. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #204

    I ran it again and used option 2 but it produced a blank text file.
    Also if you recall I downloaded Sandisk SSD Dashboard for my Hard drive which reports on the health, transfer rate, Firmware, etc, so I'm not sure if you think that is enough. let me know
      My Computer


  5. Posts : 14,901
    Windows 10 Pro
       #205

    As requested run HDTune,
    Please read it properly, choose option 2 for running chkdsk and upload the log using event viewer.
      My Computers


  6. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #206

    I'll do it all again.
    I wish I had never put this together. I bet I could have paid $1200 to get a system off the shelf that would not have caused all these problems in the first place.
      My Computer


  7. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #207

    I ran chkdsk again using Option 2 and again my text file was blank and i did change the event id to my event id 26212

    get-winevent -FilterHashTable @{logname="Application"; id="26212"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

    Running HD tune now
      My Computer


  8. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #208

    Here are my HD Tune Screenshots
      My Computer


  9. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #209

    Trion Support (the makers of ArcheAge my game) finally got back to me with how to go back to a previous version and repatch my files so it redownloads and fixes any files that may be corrupted. It may redownload GBs of files and wipe out my settings but it looks more and more like its pointing to this as being the issue. At least for my game crashing issue.
    I'm gonna do it when I get home from work.
    Last edited by Raygon; 19 Jul 2016 at 10:41.
      My Computer


  10. Posts : 150
    Windows 10 Home 64
    Thread Starter
       #210

    Oh and my Bios is updated to 2.5. (see attached)
    I'm thinking of uninstalling the ASRock app through Revo uninstaller. The app pretty much only has the slimline stuff in it and doesnt even list the bios in the bios section, but do you think it might harm my computer uninstalling something dealing with my bios and drivers section?
      My Computer


 

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