Windows 10: From BSOD to Windows Crash

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  1.    16 Jun 2016 #31

    Done. I did get one BSOD while fighting a boss, a "Critical Structure Corruption". Gonna log off for tonight and play more tomorrow and see what happens, maybe even download Archeage and really test it.
      My System SpecsSystem Spec

  2. essenbe's Avatar
    Posts : 7,398
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       16 Jun 2016 #32

    OK, let us know how it goes. But, getting another BSOD is not a good sign.
      My System SpecsSystem Spec

  3.    18 Jun 2016 #33

    I just got a KMODE_EXCEPTION_NOT_HANDLED BSOD so I'm going to reapply the Driver Verifier.
    When I installed the ASRock App Shop app, in the "Bios & Drivers" tab there were approx 8 or so items listed. I figured I needed everything listed updated so I selected them all. It wasn't until later that I realized that some of them were not needed
    (ASRock APP Charger, Restart to UEFI-I uninstalled these) one would not install.
    (ASRock XFast LAN-10-5-2015 V10.10) I don't know why. One was RealTek HD Audio Driver. I am using Logitech Speakers and now in my Control panel playback tab my default device speakers say RealTek HD Audio. Which may be causing one of my issues since I'm using my
    Logitech speakers. I don't want to do anything without knowing the proper procedure for getting rid of the Realtek Audio driver so it goes back to my Logitech.
    Hopefully the latest run of Driver Verifier will shed some new light on whats going on.
      My System SpecsSystem Spec

  4. essenbe's Avatar
    Posts : 7,398
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       18 Jun 2016 #34

    Look in control panel, uninstall a program and see if you have Realtek Audio driver listed. If so, try to uninstall it. Also, go to task manager, startup tab and disable the Asrock xfast Lan and any other Asrock utilities there from running at startup. Reboot. Then try to uninstall them through control panel > Uninstall a program.
      My System SpecsSystem Spec

  5.    19 Jun 2016 #35

    I uninstalled Realtek in Control Panel and I think we are good there. I am attaching my dump files from the driver verifier from the weekend just in case, It was actually a pretty good weekend I think.
    In the Task Manager Startup I don't see any ASRock utilities but I do see some things from Intel that I don't know about:

    Delayed Launcher (2) - Intel Corp - Med impact
    ISCT Sys Tray - Intel Corp -Low impact

    I'm thinking ISCT is Intel Smart Connect Technology, not sure if i need that or not.
      My System SpecsSystem Spec

  6.    19 Jun 2016 #36

    UGH why is it, I get a "Critical Structure Corruption" when the Driver Verifier is not running.
      My System SpecsSystem Spec

  7. essenbe's Avatar
    Posts : 7,398
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       19 Jun 2016 #37

    Here is what the dump file said

    Code:
    BugCheck C9, {6, 103, ffffe0002d75f1e0, 0}
    Unable to load image ISCTD.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ISCTD.sys
    *** ERROR: Module load completed but symbols could not be loaded for ISCTD.sys
    Probably caused by : ntkrnlmp.exe ( nt!IovCompleteRequest+c3 )
    Followup:     MachineOwner
    That is your Intel(R) Smart Connect Technology Device Driver See Post # 27 (From BSOD to Windows Crash)

    It was the same thing there. There was only 1 dump file which was Verifier Enabled. The service is supposed to update your drivers and runs in the background. It also supposedly will wake your computer to install drivers.

    Make sure your system restore is turned on and configured (https://www.tenforums.com/tutorials/4...dows-10-a.html) then Create a Restore point (https://www.tenforums.com/tutorials/4...dows-10-a.html) . Then go to Control Panel > Uninstall a program and find Intel Smart Connect Technology and uninstall it. See if that helps.
      My System SpecsSystem Spec

  8.    20 Jun 2016 #38

    Thanks Essenbe! Do I even need Intel(R) Smart Connect Technology?
      My System SpecsSystem Spec

  9.    20 Jun 2016 #39

    I'm assuming, not
      My System SpecsSystem Spec

  10. essenbe's Avatar
    Posts : 7,398
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       20 Jun 2016 #40

    I really don't think so. But, that's why we created a restore point, just in case. Intel Smart Connect, as I understand it, is a program made by Intel to update your drivers. You can Google it to see, if you want to see for yourself.
      My System SpecsSystem Spec


 
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