Windows 10: From BSOD to Windows Crash

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  1.    23 Jul 2016 #231

    I just had a BSOD that I can't blame on my game I was in google when it happened. Here is the link to the dump file
    MEMORY11.DMP - Google Drive
      My ComputerSystem Spec


  2. Posts : 11,533
    Windows 10 Pro
       23 Jul 2016 #232

    Please upload a new zip from the DM Log Collector
      My ComputersSystem Spec

  3.    23 Jul 2016 #233

    Here is the zip from DM log collector.
    I don't know maybe I do need new ram sticks. My game is still crashing and Im still getting BSODs (all kinds of memory BSODs) This is all that I have installed too (attached screenshot)
      My ComputerSystem Spec


  4. Posts : 11,533
    Windows 10 Pro
       23 Jul 2016 #234

    Assuming that the problem is a memory problem, we can approach this 2 ways.
    1. Remove either of your sticks,
    • if it crashes test the stick in another slot,
    • if it crashes switch sticks,
    • if it crashes test the stick in another slot


    2. Ask someone to borrow memory and replace it with your memory.
      My ComputersSystem Spec

  5.    23 Jul 2016 #235

    Well I would like to not "assume" the problem is memory. I would like to find out for sure.
      My ComputerSystem Spec


  6. Posts : 11,533
    Windows 10 Pro
       23 Jul 2016 #236

    You can find out for sure by testing, if we didn't mention it before we get only 'clues' from the dumps about what the possible cause could be, you need to test if the provided solution is indeed the solution for the cause that has been found.
      My ComputersSystem Spec

  7.    23 Jul 2016 #237

    Ok well we did put both sticks in 2 totally new slots. So if both sticks went from the black slots to the blue slots. Whats next?
      My ComputerSystem Spec


  8. Posts : 11,533
    Windows 10 Pro
       23 Jul 2016 #238

    As mentioned earlier, removing either of your sticks could be a next step

    I had a quick look at the memory compatibility list of your motherboard and searched for your memory model, BLS8G3D1609DS1S00, the result is that 8GB is supported. The possibility is present that this contributes to the problem.
    ASRock > Z97 Pro4
      My ComputersSystem Spec

  9.    23 Jul 2016 #239

    axe0 said: View Post
    As mentioned earlier, removing either of your sticks could be a next step

    I had a quick look at the memory compatibility list of your motherboard and searched for your memory model, BLS8G3D1609DS1S00, the result is that 8GB is supported. The possibility is present that this contributes to the problem.
    ASRock > Z97 Pro4
    I'm not totally sure I follow, that sounds good because they are each 8GB sticks and 8GB is supported. I only saw 2 listings for Crucial but I think mine is this one:
    DDR3 1600 8GB Crucial BLS8G3D1609DS1S00.16FED

    So tell me how that contributes to the problem, I'm missing it?
      My ComputerSystem Spec


  10. Posts : 11,533
    Windows 10 Pro
       23 Jul 2016 #240

    It is not for each stick, it is the total amount of memory, else it would've shown as 8GB*2
      My ComputersSystem Spec


 
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