From BSOD to Windows Crash

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  1.    05 Jul 2016 #181

    My Sandisk firmware was and is up to date and my drive is healthy
      My ComputerSystem Spec

  2. essenbe's Avatar
    Posts : 11,483
    Windows 10 Pro and Windows 10 Pro Insider
       05 Jul 2016 #182

    OK, just wanted to be sure.
      My ComputersSystem Spec

  3.    09 Jul 2016 #183

    Wow, I just had a major PFN List Corrupt BSOD that not only kicked me out of the game and rebooted me, but then it didn't recognize my keyboard so i couldn't log back on. I had to physically hold down the power button and shut down the computer. My keyboard lights were still all lit up and I had to physically disconnect it from the computer, reconnect it, then power backup up the PC and log back on.

    Here is a link to the Dump file:
    MEMORY7.DMP - Google Drive
      My ComputerSystem Spec

  4.    16 Jul 2016 #184

    I just got a "Critical Structure Corruption" BSOD" while playing ArcheAge and was wondering if someone could look at the dump file and tell me why?
    Here is a link to the dump file:
    MEMORY8.DMP - Google Drive
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       16 Jul 2016 #185

    As I currently have very laggy internet, could you run the DM Log Collector and upload the zip please.
      My ComputersSystem Spec

  6. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       16 Jul 2016 #186

    @Raygon, have the BIOS settings been loaded to the optimal default settings?
      My ComputersSystem Spec

  7. Ztruker's Avatar
    Posts : 6,612
    Windows 10 Pro X64 1809 17763.134
       16 Jul 2016 #187

    I looked at it, memory failure:
    FAILURE_ID_HASH_STRING:  km:memory_corruption_one_bit
    FAILURE_ID_HASH:  {e3faf315-c3d0-81db-819a-6c43d23c63a7}
    Edit: Rather than test the memory again, remove half of it and run with 8GB for awhile, see what happens. If all is well, swap the installed and removed memory and test some more. If it fails the memory in the computer is the problem.

    That's how I would approach this.
    Last edited by Ztruker; 16 Jul 2016 at 12:22.
      My ComputersSystem Spec

  8.    16 Jul 2016 #188

    @axe0 Here is the DM Log Collector Zip file, and to answer your question of "have the BIOS settings been loaded to the optimal default settings?"
    To my knowledge, yes.
      My ComputerSystem Spec

  9.    16 Jul 2016 #189

    Well had another BSOD, since you mentioned it I decided to go into the BIOS to make sure. I know we decided I didn't need Smart Connect and I could swear I uninstalled it. Intel Rapid Start was disabled, Intel Smart Connect was Enabled but I thought I didn't need it so I disabled it. (see screenshots) But then I went into my control panel and see both programs and I think we installed them because we tried to uninstall them but the drivers remained behind and they were old or something like that, omg I want to throw this frickin computer out the window.
    So do I want to uninstall the programs from control panel or enable them in the bios or should I just stick a nice big stick of dynamite in the darn thing and blow to kingdom come?
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       17 Jul 2016 #190

    Intel Smart Connection can be removed, if you need help with it let us know.
    Disable the Intel Smart Connection option yes.

    ISCT seems to be using some drivers that are outdated for Windows 10.
      My ComputersSystem Spec

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