From BSOD to Windows Crash

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  1.    25 Jun 2016 #101

    Are we good?
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       25 Jun 2016 #102

    What I see is the same re-occuring cause, the Intel Smart Connect Technology driver. It does not matter how deep I go this driver keeps showing.

    What I would suggest is that you instead of updating through software update this driver manually from ASRock.
    ASRock > Z97 Pro4

    If that doesn't work then you could remove the driver manually, if correct there shouldn't be much things related making it no problem for removal. However, as @essenbe also recommends, before deleting a driver you should always create a restore point or create a system backup just in case something goes wrong.
      My ComputersSystem Spec

  3.    25 Jun 2016 #103

    Hmm, I thought I deleted it when I uninstalled it from the ASRock app. Apparently that didn't do it.
    So you suggest updated it manually from their website first and then let's see what happens and if I continue to see BSOD's then remove it, correct.
      My ComputerSystem Spec

  4.    25 Jun 2016 #104

    Ok Driver updated, will play the game and test it out.
      My ComputerSystem Spec

  5.    25 Jun 2016 #105

    UGH why can't I have a nice normal functioning computer?
    Just had a BSOD , couldn't access readable data or something like that, it's a new one, doesn't sound good.
    Here is the link to the dump file:

    MEMORY2.DMP - Google Drive
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       25 Jun 2016 #106

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
    Attachment 86757
    Page 100808 not present in the dump file. Type ".hh dbgerr004" for details
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    0: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`68f80000 fffff801`69cb5000   nvlddmkm   (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Jun 03 05:11:28 2016 (5750F560)
        CheckSum:         00CEE995
        ImageSize:        00D35000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  7.    25 Jun 2016 #107

    Ok heres a noob question, how do I know if I have an Nvidia chipset?
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       25 Jun 2016 #108

    You have an Intel chipset, check the motherboard specs.

    ASRock > Z97 Pro4
      My ComputersSystem Spec

  9.    25 Jun 2016 #109

    Gotcha, so I take it DDU does what the tutorial does (deleting the numbered folders, and uninstalling the drivers), then I just install the new driver, right?
      My ComputerSystem Spec

  10.    25 Jun 2016 #110

    Unfortunately with Windows 10 I can't do #2 from the tutorial
      My ComputerSystem Spec

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