Windows 10: BAD POOL HEADER PLus game freezes

  1.    10 Jun 2016 #1

    BAD POOL HEADER PLus game freezes


    Hello there,

    For about a year now I've had game freezing. It suddenly freezes after X amount of time like it got stuck on the last frame, everythings still powered on.

    I sent it into a repair shop which replaced the motherboard. The issue didn't go away. I upgraded to Windows 10 clean install in attempts to help repair it. Still there.

    A week ago, I noted one RAM stick had a gold pin connector missing, so I removed it. Problem solved. Until 3 days after that it came back. Another faulty stick, same pin same place. I removed it, this time the problem didn't cease.

    NOW: I have BSOD errors as well as this freezing error.
    For about 2 months when it was built it worked perfect then the errors started.

    My blue screen viewer indicates tcip.sys is the driver problem.

    I have done:
    memtestx86
    windows memory diagnostic tool
    EVGA OC Scanner
    NO issues

    BSOD/freezing on
    CPU burner
    Benchmark tests
    Games
      My ComputerSystem Spec


  2. Posts : 13,346
    Windows 10 Pro
       10 Jun 2016 #2

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
    KMS Server Service	c:\windows\kmsserverservice\kms server service.exe
    
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA174</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10586.th2_release_sec.160422-1850</BuildLab>
      <TimeZone>GMT Standard Time(GMT+01:00)</TimeZone>
      <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-2057-10586.0000-0122016</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>05426-00206-270-399138-03-1033-9200.0000-3042013</ActiveVolumeCustomerPid>
      <OfflineInstallationId>351850055254610344791337224295608056924093298247191032518391603</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My ComputersSystem Spec

  3.    11 Jun 2016 #3

    axe0 said: View Post
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
    KMS Server Service    c:\windows\kmsserverservice\kms server service.exe
    
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA174</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10586.th2_release_sec.160422-1850</BuildLab>
      <TimeZone>GMT Standard Time(GMT+01:00)</TimeZone>
      <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-2057-10586.0000-0122016</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>05426-00206-270-399138-03-1033-9200.0000-3042013</ActiveVolumeCustomerPid>
      <OfflineInstallationId>351850055254610344791337224295608056924093298247191032518391603</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules
    I bought Windows 7 Professional from SoftwareGeeks and upgraded help! how do I make it work, I have receipts and stuff, do I go back to windows 7 using my key then upgrade to windows 10 that way or do I reinsert my key back into windows 10?

    Attachment 84652
      My ComputerSystem Spec

  4.    11 Jun 2016 #4

    Update I tried the key in my Windows 10 change product key, didnt work, so I am buying a new one. I will repost the new minidump shortly.
      My ComputerSystem Spec


  5. Posts : 13,346
    Windows 10 Pro
       11 Jun 2016 #5

    Do not buy a key if you already have one, go to the Windows Update and Activation forum for assistance
      My ComputersSystem Spec

  6.    18 Jun 2016 #6

    I have fixed the bsod problem by installing new ram, however i had another one but that seems to be gone too, I bought a new key off Microsoft as I didn't know which site was ok
    I'm still having the games freezing problem, should I repost my new files or make a new thread?
      My ComputerSystem Spec


  7. Posts : 13,346
    Windows 10 Pro
       19 Jun 2016 #7

    If you have not done a clean installation yet I would recommend that you do so, inserting a new key does not remove the modifications.
      My ComputersSystem Spec

  •    19 Jun 2016 #8

    New Installation will it keep all my files?
      My ComputerSystem Spec


  • Posts : 13,346
    Windows 10 Pro
       19 Jun 2016 #9

    A clean installation won't and a clean installation is necessary.
      My ComputersSystem Spec


  •  

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