Windows 10: "IRQL not less or equal" BSOD after installing new bios and gpu driver

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  1. Posts : 34
    Windows 10 64-bit (Home)
       09 Jun 2016 #1

    "IRQL not less or equal" BSOD after installing new bios and gpu driver


    I've been struggling with sporadic game crash issues for half a year.
    Not sure if it's hardware related.

    I posted here a few weeks back and got some help, but it didn't seem to fix the issue outright/thoroughly.

    So installed windows 10 clean, and they went away for a long time (2 weeks, which I think is a record).
    Another one just occurred though, so that's why I'm back. Hopefully someone can some insight.
    (Note: I ran memtest86: for 7 hours without error, gpu and cpu temps are good
    (not sure about the time at crash, but every time I check them, during stress tests even, they are normal).

    I had been running the latest crimson driver 16.5.3, and had bios 1206 before it crashed. Thought one may have been the cause so updated both of them...so now I've got crimson 16.6.1 and 1805 bios (fixes stability).
    This time, within a few minutes after exiting out of the game, with steam still running in the background, I got the IRQL BSOD while navigating file explorer.

    I've no idea where to look to find exactly what driver is needed for each piece of hardware. I've spent literally hours scouring the forums, but most all the semi-related hits are dated and/or have different hardware.

    Thanks in advance for any help!
    Attachment 84213 (crimson 16.6.1 Bios 1805)

    Attachment 84211 (crimson 16.5.3 Bios 1206)
      My ComputerSystem Spec


  2. Posts : 11,339
    Windows 10 Pro
       09 Jun 2016 #2

    Hi HansW,

    Could you provide me a link to the specs of your memory? I cannot find a proper site and I would like to check a few things.
    Currently it looks like the memory is overclocked
    Code:
    [Memory Device (Type 17) - Length 40 - Handle 004ch]
      Physical Memory Array Handle  004ah
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          8192MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM_A2
      Bank Locator                  BANK 1
      Memory Type                   1ah - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         2400MHz
      Manufacturer                  Patriot
      Serial Number                         
      Asset Tag Number                        
      Part Number                   PSD48G24002
    Attachment 84215

    Please check Logitech for driver updates
    Driver Reference Table - lvuvc64.sys
    Code:
    fffff803`5ce61998  fffff800`072cf2b0Unable to load image \SystemRoot\system32\DRIVERS\lvuvc64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for lvuvc64.sys
    *** ERROR: Module load completed but symbols could not be loaded for lvuvc64.sys
     lvuvc64+0x4f2b0
    
    0: kd> lmvm lvuvc64
    Browse full module list
    start             end                 module name
    fffff800`07280000 fffff800`07707d80   lvuvc64  T (no symbols)           
        Loaded symbol image file: lvuvc64.sys
        Image path: \SystemRoot\system32\DRIVERS\lvuvc64.sys
        Image name: lvuvc64.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Oct 23 04:12:08 2012 (5085FCF8)
        CheckSum:         004912C7
        ImageSize:        00487D80
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
    Attachment 84216
    Code:
    +++ WER7 +++:
    Fault bucket , type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 141
    P2: ffffe001721184c0
    P3: fffff801909aebf8
    P4: 0
    P5: 177c
    P6: 10_0_10586
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    
    +++ WER8 +++:
    Fault bucket , type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 117
    P2: ffffe00171d264a0
    P3: fffff801909aebf8
    P4: 0
    P5: 0
    P6: 10_0_10586
    P7: 0_0
    P8: 768_1
    P9: 
    P10:
      My ComputersSystem Spec


  3. Posts : 34
    Windows 10 64-bit (Home)
    Thread Starter
       09 Jun 2016 #3

    Hello, axe0

    Sorry to bother you again. Thank you very much for your help!
    "Could you provide me a link to the specs of your memory?"
    I believe this is the memory I have. (I referred to the label on their case "PC4-19200, Patriot Signature Line".) But unfortunately, it doesn't show the default timings...

    I will check logitech for driver updates now.

    I will also use DDU to uninstall AMD drivers.
    (Up until now I've been doing this everytime http://www.tomshardware.com/faq/id-2...u-drivers.html.)

    After that I will use that tutorial you referred to.
    (I always install everything but raptor and HDMI audio, but I won't this time. While referring to that tutorial I'll only install the bare minimum.)
    Last edited by HansW; 09 Jun 2016 at 11:23.
      My ComputerSystem Spec


  4. Posts : 34
    Windows 10 64-bit (Home)
    Thread Starter
       09 Jun 2016 #4

    I installed the driver for the C615 logitech webcam. (I never had it installed before.)

    Used DDU to uninstall the amd driver in safe mode (had auto updates disabled beforehand).
    I mistakenly installed some logitech gaming software for the mouse (went on a logitech driver update rampage). For some reason my mouse wouldn't work launching into safe mode.

    Tried uninstalling that logitech gaming software (only software I could find for the mouse), but my mouse still wouldn't work in safemode, so I just used keyboard to navigate DDU.

    Successfully uninstalled AMD drivers, and installed the GPU "drivers" only (I will use this cool, minimal install method (via unpacking the installer) from here on out).

    I will check this thread once a day for a week (in case there's something I need to do about the memory). If no problems occur at all by next Saturday I will close it as solved.

    Thank you very much for your time, axe0!
    ..

    (I've never messed with any of the memory settings in the bios, ever. I don't even have the option to set XMP. Asus Bios just auto ups the speed.)
    Last edited by HansW; 10 Jun 2016 at 05:36.
      My ComputerSystem Spec


  5. Posts : 11,339
    Windows 10 Pro
       10 Jun 2016 #5

    (I've never messed with any of the memory settings in the bios, ever. I don't even have the option to set XMP. Asus Bios just auto ups the speed.)
    No problem, I would just like to know what it is set to

    Please do not edit posts after a few hours, chances are that they won't be seen because nobody will be notified with changes but only with new replies.
      My ComputersSystem Spec


  6. Posts : 34
    Windows 10 64-bit (Home)
    Thread Starter
       10 Jun 2016 #6

    "No problem, I would just like to know what it is set to "
    Sorry I'm not sure exactly what to check. Could you tell me the exact types of memory settings I should check?

    "Please do not edit posts after a few hours, chances are that they won't be seen because nobody will be notified with changes but only with new replies."
    Got it. I'll stop doing that.
      My ComputerSystem Spec


  7. Posts : 11,339
    Windows 10 Pro
       10 Jun 2016 #7

    Sorry forgot to add that, the frequency & voltage & the timings of the memory.
      My ComputersSystem Spec


  8. Posts : 34
    Windows 10 64-bit (Home)
    Thread Starter
       10 Jun 2016 #8

    No problem at all! Thanks!

    Here is everything mem-related I could find. (The timings list is really long, but almost every single thing is set to auto. I can write it all down, but it'll take maybe half an hour to do that and post back.)

    Here is all the other info I could find regarding RAM settings...

    Frequency: 2400MHz
    Voltage: 1.208
    Capacity: 16348
    System Agent(SA) Configuration/Memory Configuration > Memory Remap: Enabled

    Target DRAM Frequency: 2400MHz
    BCLK Frequency DRAM Frequency Radio: Auto
    DRAM Odd Ration Mode: Enabled
    DRAM Frequency: Auto
      My ComputerSystem Spec


  9. Posts : 34
    Windows 10 64-bit (Home)
    Thread Starter
       10 Jun 2016 #9

    Here's everything except for the "Third Timings" and "RTL IOL Control". (There are about 30 settings in each of these. All of them were set to Auto, but most of them had specific CHA and CHB values.)

    Primary Timings CHA CHB
    DRAM CAS# Latency 16 16 Auto
    DRAM RAS# to CAS# Delay 16 16 Auto
    DRAM RAS# ACT Time 39 39 Auto
    DRAM Command Rate Auto

    Secondary Timings
    CHA CHB
    DRAM RAS# to RAS# Delay L 6 6 Auto
    DRAM RAS# to RAS# Delay S 4 4 Auto
    DRAM REF Cycle Time 313 313 Auto
    DRAM Refresh Interval 9364 9364 Auto
    DRAM WRITE Recovery Time Auto
    DRAM READ to PRE Time 9 9 Auto
    DRAM FOUR ACT WIN Time 26 26 Auto
    DRAM WRITE to READ Delay L Auto
    DRAM WRITE to READ Delay S Auto
    DRAM CKE Minimum Pulse Width 6 6 Auto
    DRAM Write Latency 15 15 Auto
    Skew Control (Every single setting set to Auto)
    Misc.
    MRC Fast Boot Auto
    DRAM CLC Read Auto
    Memory Scrambler Auto
    Channel A DIMM Control Enable both DIMMS
    Channel B DIMM Control Enable both DIMMS
    MCH Fill Check Auto
    DLL BwEn Auto
    DRAM SPD Write Auto
    Last edited by HansW; 10 Jun 2016 at 10:12. Reason: Changed formatting
      My ComputerSystem Spec


  10. Posts : 11,339
    Windows 10 Pro
       10 Jun 2016 #10

    You could make a photo/screenshot of it
      My ComputersSystem Spec


 
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