Windows 10: BSOD Windows 10

  1.    05 Jun 2016 #1

    BSOD Windows 10

    I was playing Overwatch and suddenly my PC crashes with 'Video Scheduler Internal Error. I have Google Chrome on at the background and that is basically it. The PC is just running the game. This is the first time I have this problem with my laptop. May I know what is the cause of this? Overheating or something?

    Laptop Model: Asus G771JW
    Processor : i7-4720HQ
    RAM: 16GB
    Graphics Card: Intel(R) HD Graphics 4600
    Nvidia GeForce GTX 960M
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       05 Jun 2016 #2

    Hi sthonerhinoz,

    Welcome to the 10forums :)

    The 0x119 is in many case caused by the GPU drivers or the GPU itself, also this time. As this is the first BSOD you've had there is a great chance that Windows has resolved the issue whilst rebooting, if this problem continues I would ask that you play other games too and see if the same problem occurs. If no problem occurs with other games then there are 2 options left
    1. A bug in the game
    2. The drivers aren't optimized for the game.
    For option 1 you need to report the issue to the company of Overwatch, for option 2 either ASUS provides driver updates or you're unfortunate and cannot play the game without issues.

    If the problem continues also with other games than there are other possibilities (including the drivers), but we'll meet them later if necessary.
    0: kd> lmvm igdkmd64
    Browse full module list
    start             end                 module name
    fffff801`003c0000 fffff801`009fd000   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Browse all global symbols  functions  data
        Timestamp:        Sat Jul 18 02:27:57 2015 (55A99D8D)
        CheckSum:         00628AB3
        ImageSize:        0063D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec

  3.    05 Jun 2016 #3

    Hi axe0,

    Thanks for the quick response. Hopefully it is as you said that Windows might have solved it during the reboot. I will continue observing the problem to see if it continues. Appreciate it.
      My ComputerSystem Spec


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