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  1.    04 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 17
    Windows

    PC freeze, reset during games


    I've always had a problem with my PC resetting after turning it on first time. I will reset twice or more random and boot up or BSOD. But now whenever I play games Overwatch, LoL, DOOM it just resets or crashes. Dump files attached.

    I've vacuumed out, updated drivers too. Alienware Aurora. 2010.

    Attachment 83320
    Attachment 83319

    Any help is appreciated, thanks in advance!
      My ComputerSystem Spec
  2.    04 Jun 2016 #2
    Join Date : Jun 2016
    Posts : 17
    Windows
    Thread Starter

    I've just played the last hour or so and had no problem.
      My ComputerSystem Spec
  3.    04 Jun 2016 #3
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,369
    Windows 10 Pro X64 16299.19

    Please follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec
  4.    05 Jun 2016 #4
    Join Date : Jun 2016
    Posts : 17
    Windows
    Thread Starter

    Hiya I did do all that I believe. Zip is under the screen shot.
      My ComputerSystem Spec
  5.    05 Jun 2016 #5
    Join Date : Jun 2016
    Posts : 17
    Windows
    Thread Starter

    Attachment 83416 My minidump files too.
      My ComputerSystem Spec
  6.    05 Jun 2016 #6
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,369
    Windows 10 Pro X64 16299.19

    You are not following directions. There should be 20 files plus the minidumps. Please download and run the DM_Log collector as described then upload that zip file and post here.
      My ComputersSystem Spec
  7.    06 Jun 2016 #7
    Join Date : Jun 2016
    Posts : 17
    Windows
    Thread Starter

    Hi I tried it again and it's working properly after I scrolled down.


    Here it is

    Attachment 83621
    Last edited by redfox2020; 06 Jun 2016 at 01:48.
      My ComputerSystem Spec
  8.    06 Jun 2016 #8
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,369
    Windows 10 Pro X64 16299.19

    That's better, thanks.

    I see this in the latest minidump:

    Code:
    ffffd000`f4566408  fffff801`cdabbe68Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x69be68
    You have a NVIDIA GeForce GTX 760 and are using the latest 368.22 driver. You can try some older drivers to see if that helps: GeForce Drivers

    Attachment 83731

    Also, check power values using a program like Speedfan. Post results here please.

    The reports show that you have 15GB, not 16GB which I find unusual. Your GeForce GTX 760 has 2GB of onboard ram so I wouldn't think it's taking any from what is installed on your motherboard. Can you explain why it shows 15GB?
      My ComputersSystem Spec
  9.    06 Jun 2016 #9
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,369
    Windows 10 Pro X64 16299.19

    Look s like you have 6 memory slots:

    4GB 1GB 4GB 1GB 4GB 1GB

    Using at least two different types of memory. As a test, remove the three 1GB modules and see how things are.

    Alternatively, test your ram with memtest86+:

    Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

    DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

    You can do this on any computer that has a working CD Burner.

    You can also use a Flash drive instead of a CD.

    Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
    Unzip and run Memtest86+ USB Installer.exe.
    It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

    Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

    And please fill out your System Specs:

    How to fill out System Specs for tenforums.
    See here: System Specs - Fill in at Ten Forums

    Definitely need the Alienware complete model number.
      My ComputersSystem Spec
  10.    06 Jun 2016 #10
    Join Date : Jun 2016
    Posts : 17
    Windows
    Thread Starter

    Attachment 83745
    Fan report ( thanks for the reply so far )
      My ComputerSystem Spec

 
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