1.    04 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 10
    Windows 10

    BSOD When Playing Game


    Hi Everyone
    I have been having BSOD problems when i play game that used alot of graphic such as Dota 2 , Overwatch etc. The BSOD that i getting is Internal_Video_Scheduler_Error , Video_Tdr_Error and sometimes the graphic driver has been stopped and successfully recovered will pop up if the BSOD are not occured. I have been try to uninstall and reinstall alot of version of nvidia graphic card from acer and nvidia but nothing seem to be help and i have try to change the tdr_delay in regedit but that give me Video_Tdr_Error BSOD. by the way my laptop are Acer Aspire V15 (V3-574G-58ZE). Thank you in advance for help.
      My ComputerSystem Spec
  2.    04 Jun 2016 #2
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    Hi Mistral,

    Welcome to the 10forums

    Do you use both your graphics cards?

    Please try following.
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Acer. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
    Attachment 83217
    Code:
    1: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff800`75ee0000 fffff800`76c09000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri May 20 03:34:38 2016 (573E69AE)
        CheckSum:         00CF0FCE
        ImageSize:        00D29000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


    Please remove either of the memory sticks, running mixed memory can cause problems.
    Code:
    [Memory Device (Type 17) - Length 34 - Handle 0011h]
      Physical Memory Array Handle  0010h
      Memory Error Info Handle      [No Errors]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          8192MB
      Form Factor                   0dh - SODIMM
      Device Set                    [None]
      Device Locator                ChannelA-DIMM0
      Bank Locator                  BANK 0
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  Kingston
      Serial Number                         
      Asset Tag Number                        
      Part Number                   ACR16D3LS1KNG/8G  
    [Memory Device (Type 17) - Length 34 - Handle 0012h]
      Physical Memory Array Handle  0010h
      Memory Error Info Handle      [No Errors]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          8192MB
      Form Factor                   0dh - SODIMM
      Device Set                    [None]
      Device Locator                ChannelB-DIMM0
      Bank Locator                  BANK 2
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  Kingston
      Serial Number                         
      Asset Tag Number                        
      Part Number                   99U5428-018.A00LF 
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec

 


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