1.    03 Jun 2016 #1
    Join Date : May 2016
    Posts : 3
    Windows 10 Home, 64-bit

    Hard-freeze after Win10 upgrade


    Hi all,

    You were all so helpful in getting me through my last Win10 experience that I decided to give it another go

    I just finished upgrading my kids' PC from Win7 to Win10, and since the upgrade the system has been hard-freezing -- no responsiveness from mouse or keyboard, screen frozen in place.

    I'd heard that there may be issues with USB drivers (since the motherboard is fairly old), so I reinstalled the latest from Gigabyte earlier today, but no dice.

    Any advice would as always be appreciated! Thanks in advance,

    --Gem
      My ComputerSystem Spec
  2.    03 Jun 2016 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,252
    Windows 10 Pro X64 15063.483

    Dump points to a kernel file, definitely not the problem.

    You have some really old drivers on this computer:

    Code:
    2006/09/05 02:10:02 AM  \??\C:\Windows\GVTDrv64.sys
    2008/09/24 01:28:20 PM  C:\WINDOWS\system32\drivers\SiSRaid2.sys
    2008/10/01 04:56:04 PM  C:\WINDOWS\system32\drivers\sisraid4.sys
    2009/03/12 10:22:29 PM  \??\C:\Windows\gdrv.sys
    2009/12/14 04:23:26 AM  \??\C:\Windows\SysWOW64\Drivers\DrvAgent64.SYS
    2010/09/29 11:00:03 PM  C:\WINDOWS\system32\drivers\nusb3hub.sys
    2010/09/29 11:00:03 PM  C:\WINDOWS\system32\drivers\nusb3xhc.sys
    2011/04/11 01:48:16 PM  C:\WINDOWS\system32\drivers\iaStorV.sys
    2011/04/19 02:13:08 AM  C:\WINDOWS\system32\DRIVERS\bcmwlhigh664.sys
    2011/05/27 05:30:22 AM  C:\WINDOWS\system32\DRIVERS\scmndisp.sys
    2011/09/06 07:24:50 AM  \??\C:\Program Files (x86)\MSI Afterburner\RTCor
    2012/01/19 12:51:00 AM  C:\WINDOWS\system32\drivers\mvs91xx.sys
    2012/06/05 12:45:14 AM  C:\WINDOWS\system32\drivers\RtHDMIVX.sys
    2012/10/30 04:51:36 AM  C:\WINDOWS\system32\drivers\RTKVHD64.sys
    2012/11/26 06:02:51 PM  C:\WINDOWS\system32\drivers\stexstor.sys
    2012/12/11 03:21:44 PM  C:\WINDOWS\system32\drivers\amdsbs.sys
    2013/01/21 01:00:28 PM  C:\WINDOWS\system32\drivers\vstxraid.sys
    2013/02/04 01:47:18 PM  C:\WINDOWS\system32\drivers\bxvbda.sys
    2013/03/15 06:39:38 PM  C:\WINDOWS\system32\drivers\lsi_sss.sys
    2013/03/26 04:36:54 PM  C:\WINDOWS\system32\drivers\HpSAMD.sys
    2013/06/03 05:02:39 PM  C:\WINDOWS\system32\drivers\megasr.sys
    GVTDrv64.sys and gdrv.sys belong to Gigabyte Technologies, the maker of your system board.

    Try updating the Chipset and SATA AHCI driver: GIGABYTE - Motherboard - Socket AM3+ - GA-78LMT-S2 (rev. 1.1)


    Also update your BIOS. You have version F1, F6 is available: GIGABYTE - Motherboard - Socket AM3+ - GA-78LMT-S2 (rev. 1.1)
      My ComputersSystem Spec

 


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