1.    02 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 5
    Windows 10

    New Windows 10 PC - 32gb RAM BSOD


    So my windows 10 pc is only a few days old and when it is under any sort of load (rendering video) it gets a BSOD saying Memory Management.

    32gb RAM - 4 x 8gb Corsair Vengence LPX DDR4 2133mhz
      My ComputerSystem Spec
  2.    02 Jun 2016 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    Looks like your Nvidia GeForce GTX 960 driver is the problem.

    Code:
    ffffd000`21df56d8  fffff800`d2b56628Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x1e6628
    Please use DDU to completely uninstall all things Nvidia then download and install the latest Nvidia driver for your card. The best way to do this is to install Nvidia GeForce Experience and use it to find, download and install the latest driver.

    The very latest is the 368.22 driver. Not sure what GFE will show you. May want to try this one first.
      My ComputersSystem Spec
  3.    02 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    Looks like your Nvidia GeForce GTX 960 driver is the problem.

    Code:
    ffffd000`21df56d8  fffff800`d2b56628Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x1e6628
    Please use DDU to completely uninstall all things Nvidia then download and install the latest Nvidia driver for your card. The best way to do this is to install Nvidia GeForce Experience and use it to find, download and install the latest driver.

    The very latest is the 368.22 driver. Not sure what GFE will show you. May want to try this one first.
    Tried this and it has not worked...
    Attachment 83015
      My ComputerSystem Spec
  4.    03 Jun 2016 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    You already have the latest driver. Try going to an older driver, see if that helps.

    Are you over clocking GPU or CPU?

    All the dumps say win32kbase.sys is the cause. This is a Windows kernel module so definitely not the cause. If trying older Nvidia drivers doesn't fix this then it's time to try Driver Verifier:

    Driver Verifier is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
    Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers. Follow these directions:

    Driver Verifier - Enable and Disable in Windows 10

    Warning:
    It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

    Always create a Restore Point prior to enabling Driver Verifier.
      My ComputersSystem Spec
  5.    06 Jun 2016 #5
    Join Date : Jun 2016
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    You already have the latest driver. Try going to an older driver, see if that helps.

    Are you over clocking GPU or CPU?

    All the dumps say win32kbase.sys is the cause. This is a Windows kernel module so definitely not the cause. If trying older Nvidia drivers doesn't fix this then it's time to try Driver Verifier:

    Driver Verifier is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
    Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers. Follow these directions:

    Driver Verifier - Enable and Disable in Windows 10

    Warning:
    It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

    Always create a Restore Point prior to enabling Driver Verifier.
    Ok if this helps to solving this issue at all... I removed two sticks of the RAM and did all of the takss that were causing it to BSOD without an issue... I put the sticks back in after 2 days and wham straight away BSOD again...
      My ComputerSystem Spec
  6.    06 Jun 2016 #6
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    You can try swapping removed ram with installed ram, one at a time to locate the defective one. Replace it and you should be good to go.

    Nice work by the way.
      My ComputersSystem Spec
  7.    06 Jun 2016 #7
    Join Date : Jun 2016
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    You can try swapping removed ram with installed ram, one at a time to locate the defective one. Replace it and you should be good to go.

    Nice work by the way.
    Is there a chance that this is the machines inability to handle 32gb?
    Are there any ways to test defective sticks? It just seems that it only causes it when all 4 sticks are installed...
      My ComputerSystem Spec
  8.    06 Jun 2016 #8
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    32GB is not a problem: 4 x DDR4 DIMM sockets supporting up to 64 GB of system memory

    It will take a long time to test 32GB, run overnight is best.

    Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

    DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

    You can do this on any computer that has a working CD Burner.

    You can also use a Flash drive instead of a CD.

    Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
    Unzip and run Memtest86+ USB Installer.exe.
    It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

    Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

    Check your PSU voltages. Speedfan will give you a pretty good idea of what they are. Better would be to boot to BIOS Setup and record the values there.
      My ComputersSystem Spec
  9.    09 Jun 2016 #9
    Join Date : Jun 2016
    Posts : 5
    Windows 10
    Thread Starter

    So far I am 92% through test 1 and have 654000 errors so far! How do I decipher these errors?
      My ComputerSystem Spec
  10.    09 Jun 2016 #10
    Join Date : Jun 2015
    Posts : 12,682
    Windows 10 Pro

    You can stop the test after you see the first error appearing
    Follow this tutorial to see how you can find out what exactly is causing the errors.
      My ComputersSystem Spec

 


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