1. Joined : Jun 2016
    Posts : 5
    Windows 10
       02 Jun 2016 #1

    New Windows 10 PC - 32gb RAM BSOD


    So my windows 10 pc is only a few days old and when it is under any sort of load (rendering video) it gets a BSOD saying Memory Management.

    32gb RAM - 4 x 8gb Corsair Vengence LPX DDR4 2133mhz
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,351
    Windows 10 Pro X64 14393.576
       02 Jun 2016 #2

    Looks like your Nvidia GeForce GTX 960 driver is the problem.

    Code:
    ffffd000`21df56d8  fffff800`d2b56628Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x1e6628
    Please use DDU to completely uninstall all things Nvidia then download and install the latest Nvidia driver for your card. The best way to do this is to install Nvidia GeForce Experience and use it to find, download and install the latest driver.

    The very latest is the 368.22 driver. Not sure what GFE will show you. May want to try this one first.
      My System SpecsSystem Spec


  3. Joined : Jun 2016
    Posts : 5
    Windows 10
       02 Jun 2016 #3

    Ztruker said: View Post
    Looks like your Nvidia GeForce GTX 960 driver is the problem.

    Code:
    ffffd000`21df56d8  fffff800`d2b56628Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x1e6628
    Please use DDU to completely uninstall all things Nvidia then download and install the latest Nvidia driver for your card. The best way to do this is to install Nvidia GeForce Experience and use it to find, download and install the latest driver.

    The very latest is the 368.22 driver. Not sure what GFE will show you. May want to try this one first.
    Tried this and it has not worked...
    Attachment 83015
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,351
    Windows 10 Pro X64 14393.576
       03 Jun 2016 #4

    You already have the latest driver. Try going to an older driver, see if that helps.

    Are you over clocking GPU or CPU?

    All the dumps say win32kbase.sys is the cause. This is a Windows kernel module so definitely not the cause. If trying older Nvidia drivers doesn't fix this then it's time to try Driver Verifier:

    Driver Verifier is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
    Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers. Follow these directions:

    Driver Verifier - Enable and Disable in Windows 10

    Warning:
    It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

    Always create a Restore Point prior to enabling Driver Verifier.
      My System SpecsSystem Spec


  5. Joined : Jun 2016
    Posts : 5
    Windows 10
       06 Jun 2016 #5

    Ztruker said: View Post
    You already have the latest driver. Try going to an older driver, see if that helps.

    Are you over clocking GPU or CPU?

    All the dumps say win32kbase.sys is the cause. This is a Windows kernel module so definitely not the cause. If trying older Nvidia drivers doesn't fix this then it's time to try Driver Verifier:

    Driver Verifier is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
    Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers. Follow these directions:

    Driver Verifier - Enable and Disable in Windows 10

    Warning:
    It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

    Always create a Restore Point prior to enabling Driver Verifier.
    Ok if this helps to solving this issue at all... I removed two sticks of the RAM and did all of the takss that were causing it to BSOD without an issue... I put the sticks back in after 2 days and wham straight away BSOD again...
      My System SpecsSystem Spec


  6. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,351
    Windows 10 Pro X64 14393.576
       06 Jun 2016 #6

    You can try swapping removed ram with installed ram, one at a time to locate the defective one. Replace it and you should be good to go.

    Nice work by the way.
      My System SpecsSystem Spec


  7. Joined : Jun 2016
    Posts : 5
    Windows 10
       06 Jun 2016 #7

    Ztruker said: View Post
    You can try swapping removed ram with installed ram, one at a time to locate the defective one. Replace it and you should be good to go.

    Nice work by the way.
    Is there a chance that this is the machines inability to handle 32gb?
    Are there any ways to test defective sticks? It just seems that it only causes it when all 4 sticks are installed...
      My System SpecsSystem Spec


  8. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,351
    Windows 10 Pro X64 14393.576
       06 Jun 2016 #8

    32GB is not a problem: 4 x DDR4 DIMM sockets supporting up to 64 GB of system memory

    It will take a long time to test 32GB, run overnight is best.

    Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

    DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

    You can do this on any computer that has a working CD Burner.

    You can also use a Flash drive instead of a CD.

    Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
    Unzip and run Memtest86+ USB Installer.exe.
    It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

    Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

    Check your PSU voltages. Speedfan will give you a pretty good idea of what they are. Better would be to boot to BIOS Setup and record the values there.
      My System SpecsSystem Spec


  9. Joined : Jun 2016
    Posts : 5
    Windows 10
       09 Jun 2016 #9

    So far I am 92% through test 1 and have 654000 errors so far! How do I decipher these errors?
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       09 Jun 2016 #10

    You can stop the test after you see the first error appearing
    Follow this tutorial to see how you can find out what exactly is causing the errors.
      My System SpecsSystem Spec


 


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