Driver Power State Failure

adnansukmana · 01 Jun 2016

Hi, i have same problem with my laptop s55t-c5325...Here i upload the zip file from the log collector, maybe this will help me.

Thank you

axe0 · 01 Jun 2016

Please update your installation to version 10586
Windows 10 Forums

Code:

************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 10 Kernel Version 10240 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 10240.16841.amd64fre.th1_st1.160408-1853
Machine Name:
Kernel base = 0xfffff802`4d614000 PsLoadedModuleList = 0xfffff802`4d939070
Debug session time: Wed Jun  1 17:15:51.596 2016 (UTC + 2:00)
System Uptime: 0 days 0:27:18.458
Loading Kernel Symbols

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adnansukmana · 01 Jun 2016

Thanks for the help, last hour i tried to recover and reset all setting to the original factory. And then i install nvidia driver version 353.74 from the toshiba web, i think they will be solved because after install the driver i try to play some game they work fine. And then i install steam, but after install finish and i try to open the steam still BSOD appear after hang for 1 minutes...Maybe i need to update Windows to version 10586? Or its same problem from vga driver?

This is file zip from log collector

axe0 · 02 Jun 2016

Please post this in your own thread :)

EDIT: it seems our posts have been moved to your thread :)

axe0 · 02 Jun 2016

Maybe i need to update Windows to version 10586? Or its same problem from vga driver?

The cause is the Nvidia display driver, though updating Windows is 1 of the most important things to do right now.

Code:

0: kd> !irp ffffe0016ead74c0
Irp is active with 6 stacks 5 is current (= 0xffffe0016ead76b0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
            0  0 ffffe0016a321850 00000000 fffff801eeb6c8f0-ffffd0019870a7c0    
	       \Driver\pci	dxgkrnl!DpiFdoPowerCompletionRoutine
			Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffe0016d1ad040 00000000 fffff8035ab0dcc8-ffffe0016f33aea8 Success Error Cancel pending
	       \Driver\nvlddmkm	nt!PopRequestCompletion
			Args: 00000000 00000001 00000001 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-ffffe0016f33aea8    

			Args: 00000000 00000000 00000000 00000000

0: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff801`f0140000 fffff801`f0c2a000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Jul 31 18:54:50 2015 (55BBA85A)
    CheckSum:         00AA4FEC
    ImageSize:        00AEA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4