1.    30 May 2016 #1
    Join Date : May 2016
    Posts : 3
    Windows 10 Pro

    Consistant Crashes/Freezes/Bluescreens


    Firstly Apologies for the double post. I had previously been linked to the performance & maintenance forums while researching my issue.

    Firstly, I've had no problems with windows 7 ever. Decided to upgrade to Windows 10 last year and used the free upgrade to do it.

    Upgraded my pc around January this year, before the upgrade I wasnt having any of these issues.
    Processor: Intel Core i7 6700K
    32GB of RAM
    Mobo: MSI Z170A GAMING M5 (MS-7977)
    GFX: 2047MB NVIDIA GeForce GTX 980 Ti (Gigabyte)
    Got 2x SSD inside too.
    Upon this new rig, i made a fresh install of Win 10 and have had nothing but issues ever since

    Mostly but not always when gaming, ill get a loud noise from speakers, followed by having to hard reset the machine.
    sometimes while on desktop ill get blue screens with varying error messages (its rarely the same one).
    Other times, game will just randomly close midway through playing.

    Things I've tried:
    Reformatted both SSDs and Fresh install.
    Memtested my RAM.
    DISM /Online /Cleanup-Image /RestoreHealth
    Tweeked some motherboard power ratios based on articles read (Reset bios after this didnt work)
    All Drivers are up to date including GFX.

    C:\WINDOWS\system32>SFC /scannow - Returns the following message:


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.


    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.


    Im really at a loss of what to do, after spending the best part of 1,000 on parts i don't really want to have to buy anything else. If anyone has seen/heard of this problem and could offer some fix's I would be super grateful!

    I've recently used CC cleaner so im not sure if the following will have any of the information you needed but I've included it anyway
    Attachment 82453
    Last edited by Lockstop; 30 May 2016 at 15:13.
      My ComputerSystem Spec
  2.    30 May 2016 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,369
    Windows 10 Pro X64 16299.19

    The dump indicates a problem with NNSPRV.sys:
    Code:
    ffffd000`276f8de8  fffff801`3c008224Unable to load image \SystemRoot\system32\DRIVERS\NNSPRV.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NNSPRV.sys
    *** ERROR: Module load completed but symbols could not be loaded for NNSPRV.sys
     NNSPRV+0x18224
    
    ffffd000`276f8418  fffff801`3bd70000*** WARNING: Unable to verify timestamp for NNSNAHSL.sys
    *** ERROR: Module load completed but symbols could not be loaded for NNSNAHSL.sys
     NNSNAHSL
    NNSPRV.sys and NNSNAHSL.sys belongs in most cases to product Nano Network Security and is developed by Panda Security,

    If you are using this software uninstall it and run with the built-in Windows Defender to test with. If that resolves the problem, stay with Windows Defender (it's what I use) or install a different AV prog4ram.
      My ComputersSystem Spec
  3.    31 May 2016 #3
    Join Date : May 2016
    Posts : 3
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    The dump indicates a problem with NNSPRV.sys:
    Code:
    ffffd000`276f8de8  fffff801`3c008224Unable to load image \SystemRoot\system32\DRIVERS\NNSPRV.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NNSPRV.sys
    *** ERROR: Module load completed but symbols could not be loaded for NNSPRV.sys
     NNSPRV+0x18224
    
    ffffd000`276f8418  fffff801`3bd70000*** WARNING: Unable to verify timestamp for NNSNAHSL.sys
    *** ERROR: Module load completed but symbols could not be loaded for NNSNAHSL.sys
     NNSNAHSL
    NNSPRV.sys and NNSNAHSL.sys belongs in most cases to product Nano Network Security and is developed by Panda Security,

    If you are using this software uninstall it and run with the built-in Windows Defender to test with. If that resolves the problem, stay with Windows Defender (it's what I use) or install a different AV prog4ram.
    I've always used AVG Free until this new build, now I'm using panda. Not sure how I hadn't pieced that together. Hope this works!! thanks in advance!
      My ComputerSystem Spec
  4.    31 May 2016 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,369
    Windows 10 Pro X64 16299.19

    Good luck, let me know how you make out.
      My ComputersSystem Spec
  5.    03 Jun 2016 #5
    Join Date : May 2016
    Posts : 3
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    Good luck, let me know how you make out.
    So far no bluescreens or crashes. still having games just close on me though. maybe a gfx driver issue. will re-install the nvidea software and give ti a few days. thanks for sorting my other issues out!
      My ComputerSystem Spec
  6.    03 Jun 2016 #6
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,369
    Windows 10 Pro X64 16299.19

    Looks like you have the latest Nvidia driver, 368.22.

    Try removing half the ram and test. If the same, swap removed and installed and test again. Do this instead of testing the ram with memtest86+ as it would take a long, long time with 32GB.

    You might want to try running Driver Verifier and see if that gives us a clue to the problem:

    Driver Verifier is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
    Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers.

    Driver Verifier - Enable and Disable in Windows 10

    Warning:
    It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

    Always create a Restore Point prior to enabling Driver Verifier.
      My ComputersSystem Spec
  7.    03 Jun 2016 #7
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,369
    Windows 10 Pro X64 16299.19

    Also update your BIOS. You have version 1.8 and there is a 1.9 available on the MSI site: Support For Z170A GAMING M5 | MSI Global | Motherboard - The world leader in motherboard design
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
Windows 10 freezes and crashes
Since the day I installed W10 (which was way back in September) I've been getting random freezes and crashes with buzzing noises. I've recently looked up some solutions and tried them all: changing my power plan settings, updating drivers, turning...
BSOD Crashes and Debugging
Solved random BSOD crashes (without actual bluescreens, screen freez/reboot)
hello, I am having a problem with a BSOD dealing with the ntoskrnl.exe core operation. I've checked it up in bluescreenview and have attached the needed files for you guys to analyze. 78790 any help would be greatly appreciated, thank you
BSOD Crashes and Debugging
"newly" built PC freezes, bluescreens.......sometimes
Hey, I recently refurbished my PC a bit, to accomodate a new graphics card, and speed it up. The only parts remainig from the old pc which ran for 6 years very stable is the RAM, and a mass storage 2TB Hitachi HDD, the case, DVD player and the...
BSOD Crashes and Debugging
Crashes/Freezes with in 30 mins!!!
So everytime I log into windows 10 (10041) it crashes, but not immediately only after a period of time. Ive tryed to time it and it seams to be almost random.. I check the task manager and it says my performance is running fine. PLEASE NOTE that...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:13.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums