1.    29 May 2016 #1
    Join Date : May 2016
    Posts : 5
    Windows 10 x64

    Various BSOD errors happening on startup and after login.


    Hello, new to the forum. I've tried everything I know and I think I'm leaning towards a hardware issue, specifically I think RAM... but I don't feel qualified to make that call before going out and buying some new sticks. The errors I've seen so far are "MEMORY_MANAGEMENT," "ACPS_BIOS_ERROR," IRQL_NOT_LESS_OR_EQUAL," "KMODE_EXCEPTION_NOT_HANDLED," "SYSTEM_SERVICE_EXCEPTION," as well as a generic BSOD with no code. The BSOD is occasionally happening on startup, but typically happening about 30 seconds after login. Diagnostics turn back "cannot repair" or similar errors stating that nothing has been done. Dumps are attached.

    Attachment 82348
      My ComputerSystem Spec
  2.    30 May 2016 #2
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro
      My ComputersSystem Spec
  3.    30 May 2016 #3
    Join Date : May 2016
    Posts : 5
    Windows 10 x64
    Thread Starter

    I've read them, but my computer won't even start up and run stable enough to get to this website and download anything. Even in safe mode it crashes within about 30 seconds of booting. Getting my dumps was already huge chore because of this, but I'll keep trying to get it to work.
      My ComputerSystem Spec
  4.    30 May 2016 #4
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    Even in safe mode
    This is enough for some troubleshooting suggestions.

    Please try running following tests, make photos of the results and post them.
    The HDD tests are just to ensure your drives are fine



    Various BSOD errors happening on startup and after login. Diagnostic Test Various BSOD errors happening on startup and after login.
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.




    Various BSOD errors happening on startup and after login. Diagnostics Test Various BSOD errors happening on startup and after login.
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
      My ComputersSystem Spec
  5.    30 May 2016 #5
    Join Date : May 2016
    Posts : 5
    Windows 10 x64
    Thread Starter

    Thanks for the suggestion, but I can't get the computer to stay open in safe mode to get any of those tests ran either.

    I think can run chkdesk from the advanced boot screens cmd, but even that crashes on occasion
      My ComputerSystem Spec
  6.    30 May 2016 #6
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    The memory test & SeaTools are DOS tests, meaning you can perform them when you're not in Windows

    You only need a system for a few minutes to install the tests on a USB.
      My ComputersSystem Spec
  7.    30 May 2016 #7
    Join Date : May 2016
    Posts : 5
    Windows 10 x64
    Thread Starter

    Oh okay! Ill see what I can do! Meanwhile, it appears I got this running long enough enough to follow the BSOD sticky, here are the files.

    Attachment 82432
      My ComputerSystem Spec
  8.    30 May 2016 #8
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    Some dumps can be a bit clear , this + various BSODs + BSODs in safe mode are clear signs of hardware errors.
    Code:
    SYMBOL_NAME:  ONE_BIT
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
    
    BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
    
    PRIMARY_PROBLEM_CLASS:  MEMORY_CORRUPTION_ONE_BIT
      My ComputersSystem Spec
  9.    30 May 2016 #9
    Join Date : May 2016
    Posts : 5
    Windows 10 x64
    Thread Starter

    My hunch was correct then. My assumption is that its my RAM modules, just to be sure is that what appears to be the case?
      My ComputerSystem Spec
  10.    30 May 2016 #10
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    That can be verified with the tests, 'memory corruption' has many causes and 'hardware' also does have a few causes.
      My ComputersSystem Spec

 


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