Sudden return of BSOD Solved

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  1.    29 May 2016 #1

    Sudden return of BSOD

    Hi, I'm new here, but I have been having an issue with a BSOD on my windows 10 system.

    I have been having issues with Page Fault Errors.

    When I first build the system about 2 years ago I had a lot of crashing issues, and through a lot of trail and error and replacing basically everything over time until I replaced the motherboard and did a fresh install of windows at the end of last year, which seemed to solve all of my problems.

    However, now after everything had run perfect for 5 months the crashes have returned today, though I have not installed any new hardware or drivers. It was a frustrating problem before, and I basically hoping someone here can help me find a quick solution so that I can avoid the headache I went though before.

    Any help is greatly appreciated.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,773
    Windows 10 Pro
       30 May 2016 #2

    Sudden return of BSOD Diagnostics Test Sudden return of BSOD

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Post screenshots/photos of the test results

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Upload the chkdsk log Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    6: kd> k
     # Child-SP          RetAddr           Call Site
    00 ffffd001`a9bbf1e8 fffff803`2a3e24c1 nt!KeBugCheckEx
    01 ffffd001`a9bbf1f0 fffff803`2a2de621 nt! ?? ::FNODOBFM::`string'+0x1e3c1
    02 ffffd001`a9bbf2e0 fffff803`2a3be9bc nt!MmAccessFault+0x5f1
    03 ffffd001`a9bbf440 fffff800`a594cca3 nt!KiPageFault+0x13c
    04 ffffd001`a9bbf5d0 fffff800`a4107895 NTFS!NtfsFsdClose+0xb3
    05 ffffd001`a9bbf6e0 fffff800`a4105816 FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x1a5
    06 ffffd001`a9bbf770 fffff803`2a6719ed FLTMGR!FltpDispatch+0xb6
    07 ffffd001`a9bbf7d0 fffff803`2a65f688 nt!IopDeleteFile+0x12d
    08 ffffd001`a9bbf850 fffff803`2a2efa61 nt!ObpRemoveObjectRoutine+0x78
    09 ffffd001`a9bbf8b0 fffff803`2a68a827 nt!ObfDereferenceObject+0xa1
    0a ffffd001`a9bbf8f0 fffff803`2a377783 nt!MiSegmentDelete+0x14b
    0b ffffd001`a9bbf930 fffff803`2a39a2e9 nt!MiProcessDereferenceList+0xaf
    0c ffffd001`a9bbf9e0 fffff803`2a360b65 nt!MiDereferenceSegmentThread+0x121
    0d ffffd001`a9bbfc10 fffff803`2a3ba926 nt!PspSystemThreadStartup+0x41
    0e ffffd001`a9bbfc60 00000000`00000000 nt!KiStartSystemThread+0x16
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
    Attachment 82375
    0: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`40760000 fffff801`413aa000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Apr 27 13:17:14 2016 (57209FBA)
        CheckSum:         00C0E5A7
        ImageSize:        00C4A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    30 May 2016 #3

    Thank you for the response!

    I have run all of the SeaTools scans on my two extra drive and got a "Pass" on all of them. I did not run it on my main OS drive as it is a SSD.

    I ran chkdsk on all drivers and showed no errors.

    I'm running HDtune on all my driver at the moment, then I'm going to uninstall and reinstall my video drivers.

    I have not experienced any more crashes today, but I'm not holding my breath just yet.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,773
    Windows 10 Pro
       31 May 2016 #4

    Please don't forget to make screenshots of the results and uploading them :)
      My ComputersSystem Spec

  5.    31 May 2016 #5

    Do you want screens of the Pass on the SeaTools tests? I didn't think it was necessary and didn't take them.

    I experienced some more crashes this morning. They were a little different, the screen began to flash and some of my desktop backgrounds went away or changed before it crashed.

    I'm attaching a new set of reports. I've also attached the images of the HDtools test results for my SSD OS drive. My other two drives are 2TB and are taking a while I'll upload them once they are finished.

    Thank you.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,773
    Windows 10 Pro
       31 May 2016 #6

    I ask for screenshots because of a few reasons, in the past it occured that some lied about those results as they didn't want to troubleshoot the HDD although it was certainly the cause. It only happened once fortunately, but it is 1 of the reasons why I would like to see screenshots. Another is to check if the error code or result is as the user describes, it occurs frequently that the user mentions a different result/error code than the reality shows and we need to adjust our suggestions so they fit with the result/error code.

    Could you please install a few different drivers from Nvidia to see if that make any differences.
    Please uninstall and install the drivers per the instructions of my previous post in this thread :)
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffff0006fcdb654, 0, fffff8006f68e494, 2}
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Could not read faulting driver name
    Probably caused by : nvlddmkm.sys ( nvlddmkm+2e494 )
    Followup:     MachineOwner
    3: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff800`a7fa0000 fffff800`a8cc9000   nvlddmkm   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri May 20 03:34:38 2016 (573E69AE)
        CheckSum:         00CF0FCE
        ImageSize:        00D29000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling & other used stuff. Please note that the PSU, cooling & other used stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My ComputersSystem Spec

  7.    31 May 2016 #7

    I can understand that some people might lie about such things. I have done some tech support before and know how people can be.
    Though I assure you that I am being honest. I would like to solve this issue, as it's very frustrating.

    When you say install different drivers from Nvidia, do you mean older versions?

    I just got the one listed on the nvidia site for my card, I don't see any other ones, though I'm probably just missing it somewhere.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,773
    Windows 10 Pro
       31 May 2016 #8

    I do understand it too, but that only makes things more difficult for troubleshooting what only takes more unnecessary time.

    With different drivers from Nvidia I indeed mean older drivers, newer drivers aren't always the solution though it is standard advised as it helps many times. I would suggest to try a few drivers that are known to be stable, unfortunately I'm not really aware of any of them, because when I search for such drivers I only find negativity about drivers.
      My ComputersSystem Spec

  9.    31 May 2016 #9

    That sounds about right, people only say something when it's bad. I updated some of my specs btw. Hopefully that is helpful.

    I'll look and see what I can find about Video drivers.
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,773
    Windows 10 Pro
       31 May 2016 #10

    Thank you, I'll look forward into your next reply or next question :)
      My ComputersSystem Spec

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