Windows 10: IRQL_NOT_LESS_OR_EQUAL & MEMORY_MANAGEMENT BSOD's Solved

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  1. Posts : 25
    Windows 10 Ultimate-N x64 bit
    Thread Starter
       03 Jun 2016 #11

    It seems every time I run the log collector now, the zip files show up after a desktop refresh, and then appear empty. This has occurred after a system restart too. Sorry to be such a pain, this is just as infuriating for me. The log collector has worked in the past, not sure why it doesn't now.
      My ComputerSystem Spec


  2. Posts : 13,351
    Windows 10 Pro
       04 Jun 2016 #12

    Try the .bat version.
    Attachment 83200
      My ComputersSystem Spec


  3. Posts : 25
    Windows 10 Ultimate-N x64 bit
    Thread Starter
       04 Jun 2016 #13

    Hope this works.
      My ComputerSystem Spec


  4. Posts : 13,351
    Windows 10 Pro
       05 Jun 2016 #14

    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
      My ComputersSystem Spec


  5. Posts : 25
    Windows 10 Ultimate-N x64 bit
    Thread Starter
       05 Jun 2016 #15

    I uninstalled CCleaner and rebooted, then I ran the batch file and it dumps "_zipIt", "temp", and an empty zip folder (only visible after refreshing the desktop) to the desktop, and if I use the executable, it dumps an empty zip folder and the SFdebugFiles folder which, upon opening, says the file cannot be located, then promptly deletes itself.

    I really don't understand where this issue is coming from, I haven't made any significant changes to my system since the log collector stopped working (although it was working when I started this thread)

    I do apologize since this seems to not be a BSOD related issue, and I hope I can get back on track so you may better assist me, and I do not continue to waste your time. Thank you again for your continued support and patience.
      My ComputerSystem Spec


  6. Posts : 13,351
    Windows 10 Pro
       05 Jun 2016 #16

    If you've used Ccleaner then you do not have any dumps, that is sometimes causing problems.

    The folder is deleted when the executable finished with collecting everything to cleanup a bit so you only have 1 file that you only need to upload.
      My ComputersSystem Spec


  7. Posts : 25
    Windows 10 Ultimate-N x64 bit
    Thread Starter
       05 Jun 2016 #17

    Alright so I did my best to examine the batch file and run what I could from cmd, then manually copied logs and some other stuff. I hope this gives you at least most of what you need.

    edit: noting a couple bluescreens involving drivers (one very recently that involved an intel integrated graphics driver) I installed the Intel driver update utility, and sure enough it found a chipset and integrated Graphics driver which I am now installing. I will keep you posted and see if I receive any more BSOD's
    Last edited by Frey767; 05 Jun 2016 at 20:59.
      My ComputerSystem Spec


  • Posts : 13,351
    Windows 10 Pro
       06 Jun 2016 #18

    I would suggest that you remove Avast and use Windows Defender while troubleshooting.
    Code:
    ffffd000`23da6460  fffff800`4fe36a50Unable to load image \SystemRoot\system32\drivers\aswSP.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswSP.sys
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
     aswSP+0x56a50
      My ComputersSystem Spec


  • Posts : 25
    Windows 10 Ultimate-N x64 bit
    Thread Starter
       07 Jun 2016 #19

    I have already removed all antivirus/antimalware except for Malwarebytes free, and Webroot. Would you like me to remove them? What would you like to see next?
      My ComputerSystem Spec


  • Posts : 13,351
    Windows 10 Pro
       07 Jun 2016 #20

    I would ask that you remove all 3rd party Anti-Virus software using the appropriate uninstall tool, Malwarebytes is not included as it is no Anti-Virus program, and use Windows Defender along with Malwarebytes :)
    If you have any problem with finding the appropriate tool, please let me know.
      My ComputersSystem Spec


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