Windows 10: Video_scheduler_internal_error

  1.    25 May 2016 #1

    Video_scheduler_internal_error


    This problem happens not too often but it has persisted for a long time. It has been happening for months, but since I reformatted, only 3 dumps are available.

    These all seem to be watchdog driver related and crashed at ntoskrnl.exe+14e240

    Attachment 81567

    I do not remember how the ones before the reformat happened. The last three has, weirdly enough, have all happened while a youtube video was playing on an external monitor (I use a laptop) and I click somewhere on the actual laptop screen.

    I can not recreate this problem whenever I want.
    Last edited by Nlekra; 31 May 2016 at 11:40.
      My ComputerSystem Spec

  2.    26 May 2016 #2

    I think it is also important to mention that unless I am playing a game, my graphics card (GTX950M) is not used and integrated graphics (INTEL 4600HD) is used instead.

    Nvidia drivers are still highlighted in the crashdumps, even though they are not supposed to be used.

    Indeed, if I open HW monitor when a game isn't running, I do not even see the graphics card:

    Attachment 81707

    This is what it looks like when I open a game and the graphics card kicks in:

    Attachment 81708
      My ComputerSystem Spec


  3. Posts : 13,354
    Windows 10 Pro
       31 May 2016 #3

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA200</ActiveProductKeyPid2>
      <OSVersion>10.0.10240.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10240.th1.150819-1946</BuildLab>
      <TimeZone>Turkey Standard Time(GMT+03:00)</TimeZone>
      <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10240.0000-2642015</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>05426-00142-305-965315-03-1033-9200.0000-0952016</ActiveVolumeCustomerPid>
      <OfflineInstallationId>494912017464003911205680034535404533270243968991292507330520325</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My ComputersSystem Spec

  4.    31 May 2016 #4

    I have a legitimate cd key but I can't follow english tutorials / troubleshooting steps, so I had decided to install this copy. They don't even sell laptop's without a genuine copy of windows, but whatever...
      My ComputerSystem Spec


  5. Posts : 13,354
    Windows 10 Pro
       31 May 2016 #5

    Laptops come with pre-installed Windows, in most cases one can easily upgrade from their pre-installed OS.
      My ComputersSystem Spec


 

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