1. Joined : May 2016
    Posts : 7
    Windows 10 x 64
       25 May 2016 #1

    BSOD windows 10 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED


    Hello. I am getting a new BSOD. Came out of nowhere. I attach the DUMP FILES . I refer to the dump from 25/05/2016Attachment 81560
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,898
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       25 May 2016 #2

    Hi GosuGamer,

    Welcome to the 10forums

    The cause is your touchpad driver, but I would recommend that you follow below suggestions.
    Code:
    5: kd> lmvm SynTP
    Browse full module list
    start             end                 module name
    fffff800`135e0000 fffff800`1367f000   SynTP    T (no symbols)           
        Loaded symbol image file: SynTP.sys
        Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
        Image name: SynTP.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Sep 25 21:45:56 2015 (5605A474)
        CheckSum:         000A1BA3
        ImageSize:        0009F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

    Please remove following programs and undo the changes they have made which is possible by using a system restore point
    • Advanced SystemCare
    • Driver Booster 3
    • IObit Uninstaller

    Why removing these particular programs?
    IObit doesn't have a proper reputation with their products.
    Advanced SystemCare can cause systems to not boot at all where the only solution is a clean install.
    Driver update programs are just very bad + as you have a laptop the recommended source is your manufacturer Lenovo.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.
    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below


    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
      My System SpecsSystem Spec


  3. Joined : May 2016
    Posts : 7
    Windows 10 x 64
       26 May 2016 #3

    So, I also understood that is my synaptics touchpad driver. But i have not updated it recently. Shoul I try to reinstall it?
    REgarding the programmes - I installed them long time so restoring is not really an option


    axe0 said: View Post
    Hi GosuGamer,

    Welcome to the 10forums

    The cause is your touchpad driver, but I would recommend that you follow below suggestions.
    Code:
    5: kd> lmvm SynTP
    Browse full module list
    start             end                 module name
    fffff800`135e0000 fffff800`1367f000   SynTP    T (no symbols)           
        Loaded symbol image file: SynTP.sys
        Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
        Image name: SynTP.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Sep 25 21:45:56 2015 (5605A474)
        CheckSum:         000A1BA3
        ImageSize:        0009F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

    Please remove following programs and undo the changes they have made which is possible by using a system restore point
    • Advanced SystemCare
    • Driver Booster 3
    • IObit Uninstaller

    Why removing these particular programs?
    IObit doesn't have a proper reputation with their products.
    Advanced SystemCare can cause systems to not boot at all where the only solution is a clean install.
    Driver update programs are just very bad + as you have a laptop the recommended source is your manufacturer Lenovo.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.
    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below


    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,898
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       26 May 2016 #4

    The recommended action to do is install all drivers Lenovo provides and see if that helps, NO drivers from driver update programs unless you want problems.
      My System SpecsSystem Spec


  5. Joined : May 2016
    Posts : 7
    Windows 10 x 64
       26 May 2016 #5

    axe0 said: View Post
    The recommended action to do is install all drivers Lenovo provides and see if that helps, NO drivers from driver update programs unless you want problems.
    Believe or not, but Lenovo is full of shit. They do not update drivers for a year. And if you use their drivers it's BSODS and corruption dirvers all the way. So I have to update them manually - even the very important ones - from intel and so on.
    S You can have a look at their forums if you don't believe me.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,898
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       26 May 2016 #6

    The same is with many other manufacturers, but that isn't a reason, including for Lenovo customers, to not install drivers from the manufacturer.
      My System SpecsSystem Spec


 


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