Windows 10: 10 pro Edge browser bsod

  1.    24 May 2016 #1

    10 pro Edge browser bsod

    This is the first time I've had a BSOD with this version of windows 10 since going to 10 Pro. I was on Face Book Using Edge browser. I had several about a year or so ago while still in windows 7. There was a conflict with my Kaspersky Internet Security 14 and Windows Defender at the time. 'dm log collector' file.
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,437
    Windows 10 Pro X64 17134.191
       24 May 2016 #2

    The dump points to dxgmms1.sys which is a Microsoft file, unlikely to be the actual cause. More likely it's your video driver. I see this in the dump:

    ffffd001`fdb46308  fffff801`d516db0bUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    The current date/time for that file is: Thu Aug 06 19:16:04 2015

    I suggest uninstalling the current Nvidia driver using Display Driver Uninstaller then use Nvidia Geforce Experience to install the latest avaialble, see if that resolves the problem.
      My ComputersSystem Spec


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