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  1.    23 May 2016 #1
    Join Date : May 2016
    Posts : 64
    Windows 10

    Tablet has bluescreens during night/standby


    Code:
    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000f, EXCEPTION_RESERVED_TRAP
    Arg2: 00000000
    Arg3: 00000000
    Arg4: 00000000
    
    
    Debugging Details:
    ------------------
    
    
    
    
    SYSTEM_SKU:  0630
    
    
    SYSTEM_VERSION:  Not Specified
    
    
    BIOS_DATE:  01/28/2016
    
    
    BASEBOARD_PRODUCT:  09RP78
    
    
    BASEBOARD_VERSION:  X01
    
    
    BUGCHECK_P1: f
    
    
    BUGCHECK_P2: 0
    
    
    BUGCHECK_P3: 0
    
    
    BUGCHECK_P4: 0
    
    
    BUGCHECK_STR:  0x7f_f
    
    
    CPU_COUNT: 4
    
    
    CPU_MHZ: 535
    
    
    CPU_VENDOR:  GenuineIntel
    
    
    CPU_FAMILY: 6
    
    
    CPU_MODEL: 37
    
    
    CPU_STEPPING: 3
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    
    PROCESS_NAME:  System
    
    
    CURRENT_IRQL:  2
    
    
    ANALYSIS_VERSION: 10.0.10240.9 x86fre
    
    
    LAST_CONTROL_TRANSFER:  from 821405c4 to 8212df0c
    
    
    STACK_TEXT:  
    8369dc28 821405c4 0000007f 0000000f 00000000 nt!KiBugCheck2
    8369dc48 8213ffab 581e40c5 d8363ec1 8c3ce098 nt!KiSystemFatalException+0x14
    8369dc48 8214106e 581e40c5 d8363ec1 8c3ce098 nt!KiTrap0F+0xaf
    8369dd48 00000000 6b894c61 d0603bb2 d6aa3627 nt!KiIdleLoop+0x1a
    
    
    
    
    STACK_COMMAND:  kb
    
    
    FOLLOWUP_IP: 
    nt!KiSystemFatalException+14
    821405c4 cc              int     3
    
    
    SYMBOL_STACK_INDEX:  1
    
    
    SYMBOL_NAME:  nt!KiSystemFatalException+14
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: nt
    
    
    IMAGE_NAME:  ntkrpamp.exe
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  571af413
    
    
    IMAGE_VERSION:  10.0.10586.306
    
    
    BUCKET_ID_FUNC_OFFSET:  14
    
    
    FAILURE_BUCKET_ID:  0x7f_f_nt!KiSystemFatalException
    
    
    BUCKET_ID:  0x7f_f_nt!KiSystemFatalException
    
    
    PRIMARY_PROBLEM_CLASS:  0x7f_f_nt!KiSystemFatalException
    
    
    ANALYSIS_SOURCE:  KM
    
    
    FAILURE_ID_HASH_STRING:  km:0x7f_f_nt!kisystemfatalexception
    
    
    FAILURE_ID_HASH:  {07ea4523-1c84-85f5-5b55-3cdc0e203544}
    
    
    Followup:     MachineOwner
    Last edited by muffle; 23 May 2016 at 05:43.
      My ComputerSystem Spec
  2.    23 May 2016 #2
    Join Date : May 2016
    Posts : 64
    Windows 10
    Thread Starter

    Bios, all drivers, Windows updates, all up to date. No 3rd party apps running, no 3rd party antivirus or firewall (using Windows Defender). System scanned with sfc /scannow no errors detected, memory scanned with Windows memory tool several times, no errors detected.
      My ComputerSystem Spec
  3.    23 May 2016 #3
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    Please use the BSOD posting instruction to provide the Dumpfile BSOD - Posting Instructions - Windows 10 Forums
    And fill in your System Specs.
      My ComputerSystem Spec
  4.    23 May 2016 #4
    Join Date : May 2016
    Posts : 64
    Windows 10
    Thread Starter

    edited
    Last edited by muffle; 23 May 2016 at 05:45.
      My ComputerSystem Spec
  5.    23 May 2016 #5
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    The latest dumpfiles are:
    Code:
      *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {f, 0, 0, 0}
    
    Probably caused by : ntkrpamp.exe ( nt!KiSystemFatalException+14 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000f, EXCEPTION_RESERVED_TRAP
    Arg2: 00000000
    Arg3: 00000000
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x7f_f
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  System
    Please update to the latest chipset drivers and update the Intel Trusted Execution Engine Interface Driver from your supportpage Product Support | Dell US


    Also update Dell Wireless 1538 802.11 a/g/n Adapter
    ar6knwf81 Mon Sep 22 11:34:21 2014 from the supportpage

    When you also have problems with the intel camera( the drivers are from 2013), updating the chipset will solve this also see Venue 8 Pro upgraded to Windows 10 .. Camera does not work - Windows Mobile Products - Mobile Devices - Dell Community
      My ComputerSystem Spec
  6.    23 May 2016 #6
    Join Date : May 2016
    Posts : 64
    Windows 10
    Thread Starter

    I said... all drivers are up to date. This never happened under Windows 8.1. I said it just happens during connected standby, so no camera, I also didn't say anything about any camera problems at all.
      My ComputerSystem Spec
  7.    23 May 2016 #7
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    Your wireless is not up to date.
    And there are many intel drivers from 2013, so if you have the latest intell/chipset drivers installed i would contact DELL and ask if they are compatible with windows 10.
    Good luck with it.
      My ComputerSystem Spec
  8.    23 May 2016 #8
    Join Date : May 2016
    Posts : 64
    Windows 10
    Thread Starter

    Link me z3700 drivers, because Intel does not publish them. Those are the newest available. Dell "chipset" drivers are from 2013 if you extract them. They are "bogus updated" for windows 10, with false date. The dell drivers are also broken, those installed are from LG and the latest available and ones working. Like I said, all is up to date. You didn't identify the problem btw, you just copy pasted the same which I already did in my initiate post, before I uploaded the zip data. Could someone who knows how to analyzes the memory dump file see which driver caused the issue please.
      My ComputerSystem Spec
  9.    23 May 2016 #9
    Join Date : Jun 2015
    Posts : 12,692
    Windows 10 Pro

    Hi muffle,

    Welcome to the 10forums

    Could you describe when the crash usually occurs?
    I have a few thoughts of what may have happened that give an indication for suggestions, but I would like to hear from you what happens before we start suggesting something
      My ComputersSystem Spec
  10.    23 May 2016 #10
    Join Date : May 2016
    Posts : 64
    Windows 10
    Thread Starter

    They just happen when the tablet is in connected standby, they don't happen when using it. I also think they just happen when the power cable is connected during that time, but that can be coincidence, because I mostly always let the cable connected during the night. I mostly wake up the next day press the power button and notice I am on the login screen => bsod happened during I slept and the tablet was in connected standby mode. It seems to happen randomly also, but mostly every few days.
      My ComputerSystem Spec

 
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