Windows 10: Constant Blue Screen after upgrading to Windows 10


  1. Posts : 2
    64-bit Windows 10
       21 May 2016 #1

    Constant Blue Screen after upgrading to Windows 10


    About 3 days ago my laptop decided to upgrade to windows 10 without any warning and ever since I keep getting random blue screens.

    The error message says SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (NETIO.SYS).

    I've tried updating drivers and malware scanning but it hasn't fixed the problem.
      My ComputerSystem Spec


  2. Posts : 1,648
    Microsoft Windows 10 Home
       21 May 2016 #2

    Windows Firewall is running.
    Code:
    mpsdrv    Windows Firewall Authorization Driver    c:\windows\system32\drivers\mpsdrv.sys    Kernel Driver    Yes    Manual    Running    OK    Normal    No    Yes
    Avast is there. And flagging ....
    Code:
    ffffd000`c7f05868  fffff800`eb6c14e1Unable to load image \SystemRoot\system32\drivers\aswStm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswStm.sys
    *** ERROR: Module load completed but symbols could not be loaded for aswStm.sys
     aswStm+0x14e1
    Still ZoneAlarm is applied. Poor network has no other way way but crash to BSOD.
    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff800ea340e28, ffffd000c7f05b28, ffffd000c7f05340}
    
    *** WARNING: Unable to verify timestamp for vsdatant.sys
    *** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
    Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+60 )
    
    Followup:     MachineOwner
    ---------
    Uninstall Both Avast and Zone Alarm. Use the uninstaller utilities from here: Uninstallers (removal tools) for common Windows antivirus softwareESET Knowledgebase


    Then Apply only one antivirus, only one firewall.

    And, upgradation to windows 10 is the user's decision; a computer cannot decide it.
      My ComputerSystem Spec


  3. Posts : 2
    64-bit Windows 10
    Thread Starter
       22 May 2016 #3

    So I typed out a thank you message and said that it hadn't blue screened since but as soon as I clicked send it blue screened again.

    I turned off windows firewall and uninstalled zone alarm then installed a different version that didn't have an antivirus so there should only have been the avast antivirus and zone alarm firewall but it still blue screened.
      My ComputerSystem Spec


  4. Posts : 1,648
    Microsoft Windows 10 Home
       22 May 2016 #4

    Uninstall all the antivirus programs.
    Activate Windows Defender. Activate Windows Firewall.

    For any further BSOD, post the reply accompanied by a zip resulting the Blue Screen of Death (BSOD) Posting Instructions .
      My ComputerSystem Spec


 

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