Windows 10: BSOD Thread_stuck and Memory_management

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  1.    19 May 2016 #1

    BSOD Thread_stuck and Memory_management

    So I have been having unpredictable BSODs. At first I thought it was just drivers, so I tried multiple video driver versions and tried updating all my motherboard drivers, including my BIOS. I then tried using an old HD 7870 to see if it would solve my problem, but nope still BSOD. I then resorted to memory testing using both the windows tools and memtest86 for 8 passes, 0 errors. Any input would be great, thanks.Attachment 80679
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,712
    Windows 10 Pro
       20 May 2016 #2

    Please run the DM Log Collector again and upload a new zip file, the current zip misses some important files + some are also corrupted.

    BSOD Thread_stuck and Memory_management Diagnostics Test BSOD Thread_stuck and Memory_management
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at %systemroot%\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

    Make a photo of SFC and post it.
      My ComputersSystem Spec

  3.    20 May 2016 #3

    So I tried running sfc scan and it discovered no errors. but anyways here is the new zip (Attachment 80779).
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,712
    Windows 10 Pro
       20 May 2016 #4

    I assume you've used the DM Log Collector in safe mode? Not a problem, only that some data is missing.
    Can you boot in normal mode?

    Please free up space on your partitions to at least 15% free space to ensure Windows does not annoy you with background tasks.

    Please remove Reimage Repair a.s.a.p.

    Please update following drivers
    Driver Reference Table - VClone.sys
    Driver Reference Table - ElbyCDIO.sys

    Please disable hardware acceleration in chrome if it is enabled
    1. In the right upper corner, click on and choose settings.
    2. Scroll below and click on 'advanced settings', scroll all the way to the end of the settings.
    3. In the part 'system' is the option to enable/disable hardware acceleration.
    4. If this option is enabled disable it

    PROCESS_NAME:  chrome.exe
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
    Attachment 80787
      My ComputersSystem Spec

  5.    21 May 2016 #5

    Alright I made a new zip, installed new virtual clone drive, and clean installed my amd drivers. Here you go Attachment 80852. Thanks! Also before coming to this forum I ran sfcscan and discovered and fixed some files.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,712
    Windows 10 Pro
       21 May 2016 #6

    Please run SFC again and see what the result is, if the result is the same please upload the cbs.log file located at %systemroot%\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.

    Please check your Corsair SSD for firmware updates.
      My ComputersSystem Spec

  7.    21 May 2016 #7

    The SSD didn't have any firmware upgrades, but sfc did find some messed up files it seems. Here is the CBS log.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,712
    Windows 10 Pro
       21 May 2016 #8

    Please reboot your system & run SFC again. Is the result of SFC the same?
    2016-05-21 10:13:05, Info                  CSI    000053c2 Hashes for file member \??\C:\Windows\SysWOW64\opencl.dll do not match actual file [l:10]"opencl.dll" :
      Found: {l:32 kLcOFnNg4mRSAK3TcPgP2OMz44HtT1NN/0GHam6FdsU=} Expected: {l:32 9rnAnuwzPjMQA7sW63oNAVhckspIngsqJXKYSUeQ5Do=}
    2016-05-21 10:13:05, Info                  CSI    000053c3 [SR] Repairing corrupted file [l:23 ml:24]"\??\C:\Windows\SysWOW64"\[l:10]"opencl.dll" from store
      My ComputersSystem Spec

  9.    21 May 2016 #9

    It says that it didnt find any integrity violations, I can upload the log if you need it.
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,712
    Windows 10 Pro
       21 May 2016 #10

    No need for a new log, that message is what we want :)
    I wanted to make sure you didn't kept getting that same message as it would indicate a problem.
      My ComputersSystem Spec

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