Windows 10: Infamous blue spinning circles


  1. Posts : 5
    Windows 10 (Regrettably)
       17 May 2016 #1

    Infamous blue spinning circles


    I recently booted up my custom gaming computer to find that my Internet wasn't working. So, I figured out that the problem was that the dependency service failed to start. I followed instructions that said to open an elevated cmd and input the following. net localgroup Administrators /add local service, and net localgroup Administrators /add network service. Then I was told to restart. Upon restarting, I hit a bsod that said page_fault_in_nonpaged_area. It forced a reboot and in doing so, my computer can't boot past the blue screen with the spinning dots unless left for LITERALLY 48 HOURS. Any and all help will be appreciated, thanks
      My ComputerSystem Spec


  2. Posts : 12,302
    Windows 10 Pro
       18 May 2016 #2

    Hi Pikafu,

    Welcome to the 10forums

    Do you have recovery media?
    Recovery Drive - Create in Windows 10 - Windows 10 Forums

    You'll need to boot from recovery media so we can try some troubleshooting steps to get you back online.
      My ComputersSystem Spec


  3. Posts : 5
    Windows 10 (Regrettably)
    Thread Starter
       18 May 2016 #3

    Okay, after scrambling to find everything for a day, I got it
      My ComputerSystem Spec


  4. Posts : 12,302
    Windows 10 Pro
       19 May 2016 #4

    First please try to perform a system restore from the recovery media, if you don't have a restore point let me know and we'll continue to try booting into safe mode
      My ComputersSystem Spec


  5. Posts : 5
    Windows 10 (Regrettably)
    Thread Starter
       19 May 2016 #5

    My computer CAN'T boot from usb
      My ComputerSystem Spec


  6. Posts : 5
    Windows 10 (Regrettably)
    Thread Starter
       19 May 2016 #6

    Just fixed that, recovery drive working and got a system restore going. System restore resulted in failure error code (0x80070002)
      My ComputerSystem Spec


  7. Posts : 12,302
    Windows 10 Pro
       20 May 2016 #7

    In the recovery go to the advanced troubleshooting options and choose command prompt
    In command prompt enter following command
    Code:
    start msconfig
    Msconfig should show up in a few moments.
    In msconfig go to the tab 'boot' and check in the 'Boot options' part 'safe mode'.
    Click 'Apply' and click 'OK' and reboot when asked.
      My ComputersSystem Spec


  8. Posts : 5
    Windows 10 (Regrettably)
    Thread Starter
       20 May 2016 #8

    Windows cannot find msconfig
      My ComputerSystem Spec


  9. Posts : 12,302
    Windows 10 Pro
       20 May 2016 #9

    Please enter following command, do NOT reboot if any problems have been found but could not be resolved
    Code:
    sfc /scannow
    If SFC found problems but could not resolve them enter following command
    Code:
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >USB\sfcdetails.txt
    It copies the cbs.log onto a different location, ensure that you have a USB connected and that the path to the USB is correct.
      My ComputersSystem Spec


 

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