Infamous blue spinning circles

Pikafu · 17 May 2016

I recently booted up my custom gaming computer to find that my Internet wasn't working. So, I figured out that the problem was that the dependency service failed to start. I followed instructions that said to open an elevated cmd and input the following. net localgroup Administrators /add local service, and net localgroup Administrators /add network service. Then I was told to restart. Upon restarting, I hit a bsod that said page_fault_in_nonpaged_area. It forced a reboot and in doing so, my computer can't boot past the blue screen with the spinning dots unless left for LITERALLY 48 HOURS. Any and all help will be appreciated, thanks

axe0 · 18 May 2016

Hi Pikafu,

Welcome to the 10forums :)

Do you have recovery media?
Recovery Drive - Create in Windows 10 - Windows 10 Forums

You'll need to boot from recovery media so we can try some troubleshooting steps to get you back online.

Pikafu · 18 May 2016

Okay, after scrambling to find everything for a day, I got it

axe0 · 19 May 2016

First please try to perform a system restore from the recovery media, if you don't have a restore point let me know and we'll continue to try booting into safe mode :)

Pikafu · 19 May 2016

My computer CAN'T boot from usb

Pikafu · 19 May 2016

Just fixed that, recovery drive working and got a system restore going. System restore resulted in failure error code (0x80070002)

axe0 · 20 May 2016

In the recovery go to the advanced troubleshooting options and choose command prompt
In command prompt enter following command

Code:

start msconfig

Msconfig should show up in a few moments.
In msconfig go to the tab 'boot' and check in the 'Boot options' part 'safe mode'.
Click 'Apply' and click 'OK' and reboot when asked.

Pikafu · 20 May 2016

Windows cannot find msconfig

axe0 · 20 May 2016

Please enter following command, do NOT reboot if any problems have been found but could not be resolved

Code:

sfc /scannow

If SFC found problems but could not resolve them enter following command

Code:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >USB\sfcdetails.txt

It copies the cbs.log onto a different location, ensure that you have a USB connected and that the path to the USB is correct.