1.    17 May 2016 #1
    Join Date : May 2016
    Posts : 5
    Windows 10 64-bit

    Frequent and Numerous BSOD: Win10 64-bit


    Hi! I've been seeing frequent BSOD ever since I upgraded to Windows 10. (Approximately 10-12 occurrences per month since March.) These include IRQL Not Less Than Or Equal; System Service Exception; PFN List Corrupt; Memory Management; Driver Overran Stack Buffer, etc. I suspect a bad driver has caused corruption somewhere, and I'd like to isolate that rather than reimage, if possible. Here are some things I've tried: (probably not in exact order)
    1. Malwarebytes and Superantispywere scans
    2. Performed a Windows 10 reset.
    3. Updated graphics drivers, audio drivers, and network adapter drivers from Lenovo Support.
    4. Followed WinDBG Debug instructions here. (Isolated suspect drivers with !thread and dps where possible.)
    5. Tried running DISM /restorehealth (Not successful - corruption and hatch mismatch on corrupted file.)
    6. DISM: Tried mounting iso from both MediaCreator Tool and also Tech Bench.
    7. DISM: Tried using Image_Health.cmd referenced here.
    8. Ran sfc /scannow - "Cannot repair member file."
    9. I realized that the DISM error (corrupted opencl.dll) was probably just a rabbit hole. Refocused on WinDBG.
    10. Ran memtest86 - one pass, no errors.

    I'm ready to throw in the towel and ask for help - especially since I don't really understand what I'm reading in the crash dumbs. I'm attaching the debug zip file from the log collector. Any guidance would be appreciated!
      My ComputerSystem Spec
  2.    17 May 2016 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,382
    Windows 10 Pro X64 16299.19

    First problem is you are way behind on updates. You're still at 10240. you should be at 10586.318.

    Please apply all updates then see if that has helped. There have been a lot of fixes since 10240 was released.
    Last edited by Ztruker; 17 May 2016 at 22:24.
      My ComputersSystem Spec
  3.    17 May 2016 #3
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,382
    Windows 10 Pro X64 16299.19

    Also, you have a lot of very old drivers left over from the upgrade.

    Code:
    2008/09/24 02:28:20 PM  C:\WINDOWS\system32\drivers\SiSRaid2.sys
    2008/10/01 05:56:04 PM  C:\WINDOWS\system32\drivers\sisraid4.sys
    2009/06/04 09:53:40 PM  C:\WINDOWS\system32\drivers\iaStor.sys
    2009/06/23 04:28:14 PM  C:\WINDOWS\system32\drivers\HECIx64.sys
    2011/02/03 10:42:05 AM  C:\WINDOWS\system32\Drivers\csrbcx64.sys
    2011/04/11 02:48:16 PM  C:\WINDOWS\system32\drivers\iaStorV.sys
    2011/08/03 08:56:26 AM  C:\WINDOWS\system32\DRIVERS\prepdrv.sys
    2012/04/14 05:16:13 PM  C:\WINDOWS\system32\drivers\iwdbus.sys
    2012/11/26 07:02:51 PM  C:\WINDOWS\system32\drivers\stexstor.sys
    2012/11/27 02:52:34 PM  C:\WINDOWS\system32\drivers\ISCTD64.sys
    2012/12/11 04:21:44 PM  C:\WINDOWS\system32\drivers\amdsbs.sys
    2013/01/21 02:00:28 PM  C:\WINDOWS\system32\drivers\vstxraid.sys
    2013/02/04 02:47:18 PM  C:\WINDOWS\system32\drivers\bxvbda.sys
    2013/03/15 07:39:38 PM  C:\WINDOWS\system32\drivers\lsi_sss.sys
    2013/03/26 05:36:54 PM  C:\WINDOWS\system32\drivers\HpSAMD.sys
    2013/06/03 06:02:39 PM  C:\WINDOWS\system32\drivers\megasr.sys
    2013/07/15 06:39:01 PM  C:\WINDOWS\system32\drivers\netaapl64.sys
    2013/07/23 02:53:49 AM  C:\WINDOWS\system32\DRIVERS\RtsPer.sys
    2013/09/04 11:50:05 AM  C:\WINDOWS\system32\DRIVERS\acsock64.sys
    2013/11/15 02:59:34 PM  C:\WINDOWS\system32\drivers\iaStorA.sys
    If applying all Windows Updates doesn't help you may want to consider doing a Clean Install.
    Windows 10 - Clean Install

    If you decide to do this, make sure you backup everything you don't want to lose first, incluiding the current installed drivers. See here: Ethernet not working after using recovery drive - Page 2 - Windows 10 Forums

    Get an external USB attached hard drive (1TB or so) and use a program like Macrium Reflect Free (or Pro) to make an image backup of your current system. That way no matter what happens you can always get back to where you are at the time the image is created.
      My ComputersSystem Spec
  4.    18 May 2016 #4
    Join Date : May 2016
    Posts : 5
    Windows 10 64-bit
    Thread Starter

    That's what I was afraid of. Applying Windows updates now. I'll let you know. Thank you!
      My ComputerSystem Spec
  5.    18 May 2016 #5
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Hi hrn111,

    Welcome to the 10forums

    Besides that you're behind with the updates, the most recent build is 10586.318 FYI, I've noticed another problem.
    You appear to be using memory of 2 makes & models, this can cause many problems and could be difficult to identify too.
    It is highly recommended that you remove either of them, report back your situation in case a BSOD occurs again or if you're convinced the BSODs are gone (I hope it is the last )
    To note, a clean install may help for some time but eventually the risk of BSODs occuring again will still be present while using mixed memory.
    Code:
    [Memory Device (Type 17) - Length 34 - Handle 0006h]
      Physical Memory Array Handle  0005h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   05h - Chip
      Device Set                    [None]
      Device Locator                ChannelA
      Bank Locator                  BANK 0
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  Samsung
      Serial Number                     
      Asset Tag Number                  
      Part Number                   K4B8G1646B-MYK0   
    [Memory Device (Type 17) - Length 34 - Handle 0007h]
      Physical Memory Array Handle  0005h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          8192MB
      Form Factor                   0dh - SODIMM
      Device Set                    [None]
      Device Locator                ChannelB-DIMM0
      Bank Locator                  BANK 2
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  1315
      Serial Number                         
      Asset Tag Number                  
      Part Number                   CT102464BF186D.M16
    
      My ComputersSystem Spec
  6.    27 May 2016 #6
    Join Date : May 2016
    Posts : 5
    Windows 10 64-bit
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi hrn111,

    Welcome to the 10forums

    Besides that you're behind with the updates, the most recent build is 10586.318 FYI, I've noticed another problem.
    You appear to be using memory of 2 makes & models, this can cause many problems and could be difficult to identify too.
    It is highly recommended that you remove either of them, report back your situation in case a BSOD occurs again or if you're convinced the BSODs are gone (I hope it is the last )
    To note, a clean install may help for some time but eventually the risk of BSODs occuring again will still be present while using mixed memory.
    Code:
    [Memory Device (Type 17) - Length 34 - Handle 0006h]
      Physical Memory Array Handle  0005h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   05h - Chip
      Device Set                    [None]
      Device Locator                ChannelA
      Bank Locator                  BANK 0
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  Samsung
      Serial Number                     
      Asset Tag Number                  
      Part Number                   K4B8G1646B-MYK0   
    [Memory Device (Type 17) - Length 34 - Handle 0007h]
      Physical Memory Array Handle  0005h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          8192MB
      Form Factor                   0dh - SODIMM
      Device Set                    [None]
      Device Locator                ChannelB-DIMM0
      Bank Locator                  BANK 2
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  1315
      Serial Number                         
      Asset Tag Number                  
      Part Number                   CT102464BF186D.M16
    
    Thank you!! I wish I'd seen this sooner - I think I need to adjust my notification settings for comments. So applied the latest build update - unfortunately blue screens continued. Yesterday I did a clean install of Windows 10 Build 10586 and was in the process of installing the latest updates when I blue screened. I will pull the 4 GB out and see how it goes. This does seem logical though as a lot of the seemingly random BSODs have referred to memory in some way. (Memtest first pass had no errors - I should have let it run longer.) Anyway, I'll follow up with results after pulling memory. Thank you again!
      My ComputerSystem Spec
  7.    02 Jun 2016 #7
    Join Date : May 2016
    Posts : 5
    Windows 10 64-bit
    Thread Starter

    I removed the 8 GB stick, as the 4 GB Samsung isn't removable. So far so good - no blue screens yet! (I'm purposely adding a "jinx" here as part of testing...) :P

    Editing this comment to mention that I only just removed memory on Tuesday evening, so I'm on day 2 of testing for blue screens. I'll update this thread again on Tuesday (if all goes well), and mark as solved.
      My ComputerSystem Spec
  8.    02 Jun 2016 #8
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Good to hear
      My ComputersSystem Spec
  9.    09 Jun 2016 #9
    Join Date : May 2016
    Posts : 5
    Windows 10 64-bit
    Thread Starter

    Thanks to both of you for your input. It looks like the mixed memory was the culprit. I haven't had a single BSOD since I removed the 2nd stick. Thank you!
      My ComputerSystem Spec
  10.    10 Jun 2016 #10
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,382
    Windows 10 Pro X64 16299.19

    Glad to hear all is well.
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
BSOD - Numerous crashes, suspect BitDefender
Hello all, I hope you can help me a bit. I'm sort of a power user myself, but I have never understood much in the way of BSOD debugging besides which driver the system says caused it. I have had 13 BSODs since 11 March and I'm not sure what...
BSOD Crashes and Debugging
Numerous BSOD crashes
Hi, I have been getting these BSOD crashes for sometime now and it has gotten to the point where it is really irritating. When I first installed Windows 10, it was an upgrade from Windows 7 pro. After getting the BSODs, I wiped my hard drive and...
BSOD Crashes and Debugging
Solved New machine - Numerous Freezes & 1 BSOD
Hi All, I have just built a new machine with the following specs: i7 5930k cooled by a corsair h105 Asus X99 Deluxe/u3.1 32gb of kingston HyperX 2666 ddr4 2x Gigabyte GTX Titan X Xtreme samsung 850 pro 1tb corsair ax1500i
BSOD Crashes and Debugging
Numerous Windows 10 Issues (Creative, SLI, BSOD's)
Hello, Hopefully I'm in the right place to see if anyone else has any of these problems or knows a potential fix, apologies if this is in the wrong section as there is a lot to cover, Windows 10 feels full of issues at the moment. Windows 10...
General Support
Frequent BSOD shortly after bootup (Win10 x64 home)
I have an Asus G73jh laptop. I upgraded from Win7 x64 to Win10 x64. Shortly after logging into Win 10, I frequently get a BSOD with "MACHINE_CHECK_EXCEPTION" or a hard freeze. It sometimes occurs right after I see my desktop background, and...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 15:00.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums