BSOD became very frequent over the past few days. Solved

  1. Posts : 5
    Windows 10 Pro
       12 May 2016 #1

    BSOD became very frequent over the past few days.

    Hey guys, i've had troubles with this computer everyday since i've had it (almost 4 years). It BSOD everyday since i've had it with some times breaks in between or some being multiple times per day. Its finally gotten to the point where its only having 2 different types of problems(as far as I know).

    Anyways in the past few days i've crashed very many times and almost every time I get the System_Service_Exception
    with nothing else after it, no code or anything.

    Would Appreciate any help!
    Last edited by flyme; 12 May 2016 at 16:40.
      My ComputerSystem Spec

  2. Posts : 5
    Windows 10 Pro
    Thread Starter
       12 May 2016 #2


    I've ran the driver verification tutorial and had to system restore my computer because it would BSOD on every startup without fail. This was the error it gave me, and I don't know if i'll need to upload a new dump file since I restored.

    Update 2: Now my computer does not BSOD as far as I've seen but it just make the screen black and restart. It seems like the same problems but without a BSOD
    Last edited by flyme; 12 May 2016 at 23:07.
      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,819
    Windows 10 Pro
       13 May 2016 #3

    Hi flyme,

    Welcome to the 10forums :)

    I have 3 things I would like to mention
    1. Make sure that you visit Windows Update to install updates, it looks like you haven't installed any update but that shouldn't be possible after 3 months.
    2. Update your BIOS
    3. Update your network drivers, they seem to be causing a lot of crashes though I'm not sure about all of them as it would take too much time to analyze everything properly.

    Visit Z87-K | Motherboards | ASUS Global
    and install the newest BIOS update and update the network LAN drivers.
    2: kd> lmvm au630x64
    Browse full module list
    start             end                 module name
    fffff800`b0080000 fffff800`b0144000   au630x64 T (no symbols)           
        Loaded symbol image file: au630x64.sys
        Image path: \SystemRoot\system32\DRIVERS\au630x64.sys
        Image name: au630x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Mar 14 10:44:07 2013 (51419BE7)
        CheckSum:         000C87C1
        ImageSize:        000C4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  4. Posts : 5
    Windows 10 Pro
    Thread Starter
       13 May 2016 #4

    Done with steps 1 & 3

    Step 1 was a little confusing because I checked from the settings of the computer and scanned for updates and it only told me that I was up to date as well as following instructions from Microsoft web site to find and download more.

    Step 3 was easy enough BUT I will point out that a huge problem is that I would get a BSOD every once in a while for something involving a tcpip.sys error that would cause my computer to lose the tcpip protocol and not be able to repair it with even administrative privileges, so I would either giving up on fixing it and wake up the next day to find it working again, or I would reset the computer multiple times until it worked again.

    Step 2 im a little bit unsure of how to do because the most recent download for the Windows 64 bit version comes in a .cap extension and I could not find the Winflash tool that ASUS was interfering was needed.
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,819
    Windows 10 Pro
       13 May 2016 #5

    In most cases 'unknown' extension files mean that you need to boot into the BIOS and update through there choosing a USB stick that contains the file(s).

    Regarding step 3, currently it is because of the age of the driver. It is good practice to check for BIOS, software & driver updates once in a while. Normally it is a good thing to stay up to date with anything, unless otherwise specified or if problems occur for reasons.
      My ComputersSystem Spec

  6. Posts : 5
    Windows 10 Pro
    Thread Starter
       14 May 2016 #6


    It looks like everything got fixed after I updated the realtek drivers and to make sure I followed your instructions I updated my BIOS as well, Thank you!
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,819
    Windows 10 Pro
       15 May 2016 #7

    Good to hear :)
      My ComputersSystem Spec


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