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  1. Joined : May 2016
    Posts : 17
    Windows 10
       11 May 2016 #1

    BSOD while watching streams


    Greetings,

    So recently, I've noticed some minor freezes while watching streams, it only happens once, then it stops.
    Unfortunately, today, my computer completely froze and I got a BSOD error, with the following message:

    "VIDEO_MEMORY_MANAGEMENT_INTERNAL"

    So I went to the reliability monitor and it shows 4 Hardware Errors (see image below), then the system crashes unexpectedly.




    After doing some research, I found that the parameter 1 is 0xA which translates to:

    "An invalid attempt to use a pinned allocation was made."

    Here's the link of the error message that I got:

    Bug Check 0x10E: VIDEO_MEMORY_MANAGEMENT_INTERNAL - Windows 10 hardware dev

    I also uploaded a .zip file that contains everything, including the dump file.

    The details of the BSOD error according to the reliability monitor:

    Origem
    Windows


    Resumo
    Encerrou inesperadamente


    Data
    ‎11-‎05-‎2016 21:47


    Estado
    Relatório enviado


    Assinatura do problema
    Nome do Evento de Problema: BlueScreen
    Código: 10e
    Parâmetro 1: a
    Parâmetro 2: ffffc001611cee20
    Parâmetro 3: 0
    Parâmetro 4: 0
    Versão do SO: 10_0_10586
    Service pack: 0_0
    Produto: 256_1
    Versão do SO: 10.0.10586.2.0.0.256.48
    ID de Região: 2070


    Ficheiros que ajudam a descrever o problema (alguns ficheiros poderão deixar de estar disponíveis)
    051116-14375-01.dmp
    sysdata.xml
    WERInternalMetadata.xml

    System hardware:

    GPU: GTX 970
    CPU: I5 4690
    RAM: DDR3 1600MHz 8GB
    PSU: XFX 550W

    This ONLY happens while watching streams, which is extremely odd, I've tested various games to see if I would get similar freezes or even a BSOD, and I didn't, I tried intensive games such as GTA V, Dark Souls 3 and The Witcher 3.
    I have the latest NVIDIA driver installed (365.10), I've used sfc /scannow various times, reinstalled my display driver completely using DDU and I keep getting random freezes.

    Thank you for reading, I hope that you can assist me with this issue.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       12 May 2016 #2

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My System SpecsSystem Spec


  3. Joined : May 2016
    Posts : 17
    Windows 10
       12 May 2016 #3

    axe0 said: View Post
    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.
    Greetings,

    What type of programs do I need to remove from my system, I can't remember which ones I activated using cracked keys.

    Best regards,
    Marky
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       13 May 2016 #4

    Examples:
    Code:
    127.0.0.1 license.piriform.com
    Start Menu\Programs\KMSpico	Public:Start Menu\Programs\KMSpico	Public
    I suggest that you go through your programs to see whether you legal activated them or not.
      My System SpecsSystem Spec


  5. Joined : May 2016
    Posts : 17
    Windows 10
       13 May 2016 #5

    axe0 said: View Post
    Examples:
    Code:
    127.0.0.1 license.piriform.com
    Start Menu\Programs\KMSpico    Public:Start Menu\Programs\KMSpico    Public
    I suggest that you go through your programs to see whether you legal activated them or not.
    Greetings,

    I'll completely uninstall those programs as soon as I can, then I'll re-upload the .zip file.
    Thank you for the assistance.

    Best regards,
    Marky
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       13 May 2016 #6

    A new zip isn't needed until another BSOD has occured, it is only important that you remove the pirated programs nothing more
      My System SpecsSystem Spec


  7. Joined : May 2016
    Posts : 17
    Windows 10
       13 May 2016 #7

    axe0 said: View Post
    A new zip isn't needed until another BSOD has occured, it is only important that you remove the pirated programs nothing more
    Greetings,

    I've uninstalled CCleaner and KMSpico, both these programs were cracked, and I've also cleared my hosts file as you can see from the image below.

    Imgur: The most awesome images on the Internet

    Best regards,
    Marky
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       14 May 2016 #8

    KMSpico isn't a program that you crack, it is a program used to crack Office & Windows and I know your Windows is legit as I've seen the activation details which does only contain generic things FYI.

    I can't remember which ones I activated using cracked keys.
    From this I understand you have more illegal activated programs, please make sure that you remove all of them.
      My System SpecsSystem Spec


  9. Joined : May 2016
    Posts : 17
    Windows 10
       14 May 2016 #9

    axe0 said: View Post
    KMSpico isn't a program that you crack, it is a program used to crack Office & Windows and I know your Windows is legit as I've seen the activation details which does only contain generic things FYI.


    From this I understand you have more illegal activated programs, please make sure that you remove all of them.
    Greetings,

    My apologies, I completely forgot what was the point of KMSpico. It's been a long time since I used it.
    I've uninstalled Microsoft Office aswell as you can see from link below.
    Thank you for bearing with me, I highly appreciate it.

    https://i.imgur.com/Rjiq0OU.png

    Best regards,
    Marky
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       16 May 2016 #10

    Before we continue troubleshooting, please go through your programs and ensure you've removed all illegal activated programs.
    Illegal activated programs could make troubleshooting difficult so it is important that you remove them all.

    If you're sure that you have removed all illegal activated programs let me know and we'll continue troubleshooting
    If you've meanwhile had another BSOD, follow the BSOD Posting Instructions again and upload a new zip.
      My System SpecsSystem Spec


 
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