BSOD while watching streams

Marky · 16 May 2016

axe0 said:

Before we continue troubleshooting, please go through your programs and ensure you've removed all illegal activated programs.
Illegal activated programs could make troubleshooting difficult so it is important that you remove them all.

If you're sure that you have removed all illegal activated programs let me know and we'll continue troubleshooting :)
If you've meanwhile had another BSOD, follow the BSOD Posting Instructions again and upload a new zip.

Greetings,

After I uninstalled Microsoft Office, I checked all my programs and it seems that I managed to remove the cracked ones.
So far I have not had another BSOD, but you can begin troubleshooting whenever you can.

Best regards,
Marky

axe0 · 16 May 2016

With what program do you watch streams?
Given the bugcheck & parameter + that other things don't crash your system it is clear that not the video card or drivers are causing problems even though the bugcheck indicates a video problem which usually relates to the drivers or the GPU itself.

Please update the BIOS to the most recent version
B85M-K | Motherboards | ASUS India

Marky · 16 May 2016

axe0 said:

With what program do you watch streams?
Given the bugcheck & parameter + that other things don't crash your system it is clear that not the video card or drivers are causing problems even though the bugcheck indicates a video problem which usually relates to the drivers or the GPU itself.

Please update the BIOS to the most recent version
B85M-K | Motherboards | ASUS India

Greetings,

I finished updating my BIOS to the latest version "B85M-K BIOS 1011". So it's possible, by updating my BIOS, it'll prevent such issues from happening in the future?

Best regards,
Marky

Marky · 16 May 2016

I also changed my USB Network Adapter to one that has Windows 10 compatibility and updated the driver to the latest version.

DWA-131 Wireless-N Nano USB Adapter | D-Link UK

I had this one before with the default windows driver:

Download for TL-WN823N V1 - Welcome to TP-LINK

axe0 · 16 May 2016

So it's possible, by updating my BIOS, it'll prevent such issues from happening in the future?

That possibility is present, it mainly depends on the changes though but looking at the changes it is a change that helps stability :)

Marky · 16 May 2016

axe0 said:

That possibility is present, it mainly depends on the changes though but looking at the changes it is a change that helps stability :)

Great! I've been watching streams for a while and it seems to be fixed for now, I'll update this thread if I encounter any freezes/BSODs.
Thanks a lot for your assistance!

axe0 · 16 May 2016

FYI, freezes aren't the same as BSODs and we usually don't help with them in this section of the forum.
Freezes leave only the 'unexpected shutdown' log behind (event id 41) and don't generate a dump or something which we use to analyze crashes, the same is with restart/shutdown crashes and as such they can be more difficult to troubleshoot as there is less data you can get a lead from.
BSODs leave dumps behind because a function for it is being called for prevention of corruption or when corruption already has occured (happens sometimes) to prevent more corruption. With a freeze, shutdown or restart this function isn't, or rather can't be, called because it isn't a crash where Windows can prevent data loss.