1.    10 May 2016 #1
    Join Date : May 2016
    Posts : 4
    Windows 10 64-bit

    Bsod video_scheduler_internal_error


    Hey!
    For around a week ago, I started to have blue screens every now and then. Usually happens 2-3 times a day and it can happen at any time.

    Error code is VIDEO_SCHEDULER_INTERNAL_ERROR. What I've done so far is to update my video card drivers.
    Have not noticed any other problems besides this BSOD.

    I have used the program BlueScreenView and looked what causes it. It is dxkrnl.sys, dxgmms2.sys and watchdog.sys


    Thanks in advance!
    / Johan.Attachment 79052
      My ComputerSystem Spec
  2.    10 May 2016 #2
    Join Date : Mar 2016
    Posts : 111
    W10

    Hi,

    Welcome to the forums.

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum rules is meant for everything regarding piracy

    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.


    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).


    Code:
    0.0.0.0 microsoftoffice.112.2o7.net
    
    C:\Program Files\KMSpico\AutoPico.exe.
    To verity, it seems you have no legit windows version, also the Genuine.txt is missing from the file-collector.
      My ComputerSystem Spec
  3.    10 May 2016 #3
    Join Date : May 2016
    Posts : 4
    Windows 10 64-bit
    Thread Starter

    Hello again! I've removed that program. Im not using it. What you are saying about my Windows isn't legit is false. I am using Microsoft Education that i got via Dreamspark. The same as Office. I am using Office 365.
    Thanks for helping me!
    Attachment 79068Attachment 79069

    Quote Originally Posted by zztemp View Post
    Hi,

    Welcome to the forums.

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum rules is meant for everything regarding piracy

    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.


    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).


    Code:
    0.0.0.0 microsoftoffice.112.2o7.net
    
    C:\Program Files\KMSpico\AutoPico.exe.
    To verity, it seems you have no legit windows version, also the Genuine.txt is missing from the file-collector.
      My ComputerSystem Spec
  4.    10 May 2016 #4
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    That the genuine.txt is missing is probably because Jojjen has uploaded the same zip as from Windows 7 Help Forums although I asked to download the DM Log Collector from ww.tenforums.com.
    @Jojjen, please run following command in an admin command prompt, make a screenshot of the pop-up and post it.
    Code:
    slmgr /dlv
    It seems KMSpico has been used on your system.
    Code:
    Event[6209]:
      Log Name: System
      Source: Microsoft-Windows-TaskScheduler
      Date: 2016-05-09T17:09:45.767
      Event ID: 414
      Task: Felaktigt konfigurerad aktivitet
      Level: Varning
      Opcode: Information
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-68EGBHH
      Description: 
    Tjänsten Schemaläggaren hittade en felaktig konfiguration i NT TASK\AutoPico Daily Restart-definitionen. Ytterligare data: Felvärde: C:\Program Files\KMSpico\AutoPico.exe.
      My ComputersSystem Spec
  5.    10 May 2016 #5
    Join Date : May 2016
    Posts : 4
    Windows 10 64-bit
    Thread Starter

    I'm really sorry. Do you want me to use the dm log collector from this forum?
    Here is the printscreen. Attachment 79082
    Quote Originally Posted by axe0 View Post
    That the genuine.txt is missing is probably because Jojjen has uploaded the same zip as from Windows 7 Help Forums although I asked to download the DM Log Collector from ww.tenforums.com.
    @Jojjen, please run following command in an admin command prompt, make a screenshot of the pop-up and post it.
    Code:
    slmgr /dlv
    It seems KMSpico has been used on your system.
    Code:
    Event[6209]:
      Log Name: System
      Source: Microsoft-Windows-TaskScheduler
      Date: 2016-05-09T17:09:45.767
      Event ID: 414
      Task: Felaktigt konfigurerad aktivitet
      Level: Varning
      Opcode: Information
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-68EGBHH
      Description: 
    Tjänsten Schemaläggaren hittade en felaktig konfiguration i NT TASK\AutoPico Daily Restart-definitionen. Ytterligare data: Felvärde: C:\Program Files\KMSpico\AutoPico.exe.
      My ComputerSystem Spec
  6.    10 May 2016 #6
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Yes, as I mentioned at Windows 7 Help Forums the tools are slightly different.

    The activation looks fine.
      My ComputersSystem Spec
  7.    10 May 2016 #7
    Join Date : May 2016
    Posts : 4
    Windows 10 64-bit
    Thread Starter

    Here is the Windows 10 DM Log.
    Attachment 79085

    Quote Originally Posted by axe0 View Post
    Yes, as I mentioned at Windows 7 Help Forums the tools are slightly different.

    The activation looks fine.
    Quote Originally Posted by axe0 View Post
    That the genuine.txt is missing is probably because Jojjen has uploaded the same zip as from Windows 7 Help Forums although I asked to download the DM Log Collector from ww.tenforums.com.
    @Jojjen, please run following command in an admin command prompt, make a screenshot of the pop-up and post it.
    Code:
    slmgr /dlv
    It seems KMSpico has been used on your system.
    Code:
    Event[6209]:
      Log Name: System
      Source: Microsoft-Windows-TaskScheduler
      Date: 2016-05-09T17:09:45.767
      Event ID: 414
      Task: Felaktigt konfigurerad aktivitet
      Level: Varning
      Opcode: Information
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-68EGBHH
      Description: 
    Tjänsten Schemaläggaren hittade en felaktig konfiguration i NT TASK\AutoPico Daily Restart-definitionen. Ytterligare data: Felvärde: C:\Program Files\KMSpico\AutoPico.exe.
      My ComputerSystem Spec
  8.    10 May 2016 #8
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    I'll leave it to @zztemp, but I want to say that you need to update your installation to version 10586, there is a possibility that you're behind because 'defer upgrade' is checked.
    If not, read Windows 10 - Upgrade Installation - Windows 10 Forums for updating to the newest version.
      My ComputersSystem Spec
  9.    11 May 2016 #9
    Join Date : Mar 2016
    Posts : 111
    W10

    Hi,

    Ok so i've looked at your files and your system.
    You have no overclock running and memory is running at the correct speed.

    All dumps show the same stopcode, being Bugcheck 119 (VIDEO_SCHEDULER_INTERNAL_ERROR).
    The cause can be any number of things.
    This is usually due to :
    1) problem with video drivers
    2) problem with (any) hardware
    3) problem with MOBO-drivers / BIOS

    The first thing that i've noticed is that your have a problem with two hardward-devices mentioned in msinfo32:

    Code:
        Inte tillgängligt    ROOT\MEDIA\0002    The drivers for this device are not installed.
        Inte tillgängligt    ROOT\MEDIA\0003    The drivers for this device are not installed.
    I believe it to be some sort of Plug-and-play device.
    Could you go to start->control panel->hardware and see if there are any problems with hardware devices?
    They will have an exclamationmark if there is any problem. Which device is the problem?

    Furthermore you said that you re-installed the video drivers.
    When you re-installed your drivers, did you fully delete all old drivers? If not, this can be reason for the computer to crash.
    I would advice to re-install the drivers by first using DDU and then install your AMD Radeon R9 200 Series drivers again.

    Display Driver Uninstaller Download version 15.7.5.5


    You would select AMD in stead of Nvidia (could not find correct printscreen).

    Try these two things and see if those help. If not report back and we will tackle this once again.
      My ComputerSystem Spec

 


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