Windows 10: My Norton AV tells me: "dm_log_collector.exe is not safe and has been Solved

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  1. essenbe's Avatar
    Posts : 7,068
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       23 May 2016 #161

    And hope you don't need it.
      My System SpecsSystem Spec

  2.    02 Jun 2016 #162

    Greetings All,
    I've been running my "new computer" for over a week with the new 4-stick 16 GB matched RAM and I'm pleased to report all is good, no issues whatsoever.

    My appreciation goes out to all of you who have assisted me along the way!

    The only 'question mark' hanging over my desktop is the two 'Drive Failure warnings' Windows 10 gave me. Brink helped me with that and suggested it may just be a "false positive." On his suggestion I have acquired a new SATA cable for the secondary HDD the warning were for, but will wait until or if another warning presents itself before replacing it. So far there have been no further issues.

    Best,

    /jdU
      My System SpecsSystem Spec

  3. essenbe's Avatar
    Posts : 7,068
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       02 Jun 2016 #163

    Thanks for letting us know. I think I can speak for all, that we are glad you have your computer running well. That's very good news. As far as your hard drives, Follow Brink's advice. It could be a false positive or a problem with the hard drive's reporting. Most drives have SMART technology (Self Monitoring And Reporting). There are programs that can read that and it could be a problem with their reporting. I would just keep a close check on it and make sure I had good backups. Thanks again for letting us know the results.
      My System SpecsSystem Spec

  4.    02 Jun 2016 #164

    Thanks essenbe,
    Yep, Macrium has separate backups of both partitions on that drive and I'm not making any changes on it for the time being. I will wait another week or 2 before going back to using it. And for sure will be continuing with regular backups.

      My System SpecsSystem Spec

  5. essenbe's Avatar
    Posts : 7,068
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       02 Jun 2016 #165

    Good idea. Thanks again for letting us know.
      My System SpecsSystem Spec

  6. Arc's Avatar
    Posts : 1,648
    Microsoft Windows 10 Home
       02 Jun 2016 #166

    jdUnionngarden said: View Post
    The only 'question mark' hanging over my desktop is the two 'Drive Failure warnings' Windows 10 gave me.
    CrystalDiskInfo - Software - Crystal Dew World
    The above will give you some prima facie idea about the health of the disk. We should not apply conventional disk check tools for a SSD, so I am not suggesting anything of those.
    If the SMART readings are good, and still you get more of that drive failure warning, let us know.

    On another note, Norton is better than Defender.... that is not a true statement but just a horrid internet fad. I know lots of Defender/MSE users who never complained for neither virus nor BSOD; but I know (and helped) more lots of Norton users who complained for both. Website created rankings are greatly influenced by advertising and other revenue, those are not any reliable. Ask for user (not owner, but user) satisfaction on both.
      My System SpecsSystem Spec

  7.    05 Jun 2016 #167

    Hello All -
    I'd like to post a new question [How to update a Windows Defender Offline Scan USB Tool before using it on an offline computer] and need to know the proper way to put it in the correct forum location. Of course, I always want to be "PC" []
    All pointers will be appreciated!
    Best,
    /jdU
      My System SpecsSystem Spec

  8. Arc's Avatar
    Posts : 1,648
    Microsoft Windows 10 Home
       05 Jun 2016 #168

    The answer to your question is given elaborately and step by step here:

    And, the proper place to place this question is: AntiVirus, Firewalls and System Security - Windows 10 Forums
      My System SpecsSystem Spec

  9. essenbe's Avatar
    Posts : 7,068
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       05 Jun 2016 #169

    If you are running Windows 10, you won't need a USB. Try this Windows Defender Offline Scan in Windows 10 - Windows 10 Forums
      My System SpecsSystem Spec

  10.    05 Jun 2016 #170

    Thanks Arc for the answer to my question on where to post.
    and
    Thanks Arc for the answer to my real question, seeming to make my post unnecessary!
    --
    Thanks to you too essenbe; In my Google searches I learned that Windows 10 does this without a USB drive, nice to have the details from you.
    My issue here is the old XP Notebook a friend gave to me (rather than the dumpster) to run my 3rd party legacy software; it occurred to me I really shouldn't be moving files from my desktop machine to the notebook - which will remain offline - without first being sure it was totally clean.

    Off to my next task!
      My System SpecsSystem Spec


 
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