Windows 10: My Norton AV tells me: "dm_log_collector.exe is not safe and has been Solved

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  1.    17 May 2016 #111

    Thanks to Both,
    Likely I'll set aside Thursday for this.
    Best,
    /jdU
      My System SpecsSystem Spec

  2. essenbe's Avatar
    Posts : 7,435
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       17 May 2016 #112

    Great, just let us know.
      My System SpecsSystem Spec

  3.    18 May 2016 #113

    Good morning essenbe, Arc -

    I'm running Memtest86: It hit Pass 6 in 15hr 20min and I expect it will be finished in an hour or two. Nothing in red so far.
    I'm to take a pix of the screen when it finishes for you to review. Am I to do anything with these 3 commands: (c) Configuration; (SP) Scroll Lock; (CR) Scroll Unlock?
    -
    New User Cry for silly assistance: This is coming from a public computer at the library. I want to change my TenForums' password (which is now ~128 bit - long & very random) to something easy to deal with on my cellphone. Darn it I can find the change password link anywhere. Likely it's right in front of me. Thanks for this answer!
    -
    Since I need the answer to my first question on my cellphone, if it's within forum rules, would you kindly post it here *and* send by email to *this* address: [email address removed]
    That will go directly to my cell phone.

    I plan to review the Clean Install details and video thoroughly this afternoon and sometime tomorrow will have a new computer!

    Thanks again to both of you for all you help and staying with me through this!
    Best,
    /jdU
    Last edited by essenbe; 18 May 2016 at 10:21.
      My System SpecsSystem Spec

  4. essenbe's Avatar
    Posts : 7,435
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       18 May 2016 #114

    JDU, I removed your email address. It is NEVER a good idea to post an email address on a public forum.

    No, you need to do nothing with the configuration or scroll lock, just let it run.

    At the very top of the Ten Forums page is UserCP, which is your User Control Panel. The first category in the left column is Edit Profile. At the top of that page you can change your email address and password.

    If you have any questions or problems about a clean install just ask. It is better to ask first than try to fix it later.
      My System SpecsSystem Spec

  5.    18 May 2016 #115

    Hello essenbe,
    I know you "do know everything ..." That's very nice indeed! ... and I just learned I have perfect memory! (attached)

    Arc, thanks for your assistance as well!

    I may have some (more) questions before the Clean Install; this one came to me when I was by-chance daydreaming:
    Once I unplug the two 1TB hard drives their Letter Designations will not be available to the new OS when installing. Since those hard drives are using D: and E: I can see a problem before it occurs.
    How should I handle this?

    Best,
    /jdU
      My System SpecsSystem Spec

  6. Arc's Avatar
    Posts : 1,648
    Microsoft Windows 10 Home
       18 May 2016 #116

    When the disks will be connected back, the drive letters will be automatically assigned. Dont worry about it.

    What you need to be worried about .... the mixed RAM. Memtest86+ did not find any issue, thats good. But any sort of issue is possible if the mixed RAM is present there. Use either the Crucial RAM KIT or the Samsung RAM KIT.
      My System SpecsSystem Spec

  7.    18 May 2016 #117

    Are you saying use either matched set of 2 for the Clean Install; afterwards add back the missing 2 cards?
    I could buy another 2 Samsung for cheap money, but that would delay the install.
    Thx /jdU
      My System SpecsSystem Spec

  8.    18 May 2016 #118

    jdUnionngarden said: View Post
    Are you saying use either matched set of 2 for the Clean Install; afterwards add back the missing 2 cards?
    I could buy another 2 Samsung for cheap money, but that would delay the install.
    Thx /jdU
    Not my place to butt in ...but ALL 4 should be the exact same.... but you don't need all 4 to do your clean install.
      My System SpecsSystem Spec

  9.    18 May 2016 #119

    Thanks OldMike65,
    I'll do the install with just 2 matched cards.
    "Butt" I certainly will consider ordering set of the newer Samsung cards.

    /jdU
      My System SpecsSystem Spec

  10.    18 May 2016 #120

    jdUnionngarden said: View Post
    Thanks OldMike65,
    I'll do the install with just 2 matched cards.
    "Butt" I certainly will consider ordering set of the newer Samsung cards.


    /jdU
    Yup I would too, prices are cheap.....when you order, just make sure they are a Matched Pair ....they should be anyhow...same as your other 2 ...
      My System SpecsSystem Spec


 
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