Windows 10: BSOD after 20 minutes

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  1.    08 May 2016 #1

    BSOD after 20 minutes


    after building a new Skylake based Windows 10 64 bit machine to house my GPU with a friend (who does such things for a living) I am experiencing weird BSOD behaviour. The machine gets a BSOD after 20 minutes (irrespective of what I am doing at the moment) and usually only once. I.e. after the BSOD reboot I can work with the machine with full functionality until I do a shutdown. Then, once I boot up again, e.g. the next day, I can set my alarm after the BSOD.

    I have attempted to debug the situation, but only got to the pci.sys and I don't know what to do from there or whether that is even correct. The zip file generated by the forum tool is attached.

    This error has persisted through BIOS reflashes and updates, attempts at running the system without overclocking, sfc / scannow, Device Manager driver updates for all PCI components I can think of (only the GPU anyways and that already ran flawlessly in Windows 10 on my old PC) but I am at my wits end.

    Any help will be highly appreciated.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,711
    Windows 10 Pro
       08 May 2016 #2

    Hi HandoKardaan,

    Welcome to the 10forums :)

    The machine gets a BSOD after 20 minutes (irrespective of what I am doing at the moment) and usually only once.
    That sounds like an issue with fast startup, could you see if disabling fast startup helps.
    Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums

    If it doesn't see if updating the Qualcomm network drivers helps.
    Driver Reference Table - Qcamain10x64.sys
    6: kd> lmvm Qcamain10x64
    Browse full module list
    start             end                 module name
    fffff800`d2fd0000 fffff800`d3234000   Qcamain10x64 T (no symbols)           
        Loaded symbol image file: Qcamain10x64.sys
        Image path: Qcamain10x64.sys
        Image name: Qcamain10x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Sep 02 10:09:31 2015 (55E6AEBB)
        CheckSum:         00242152
        ImageSize:        00264000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    08 May 2016 #3

    Thanks for getting back to me so quickly. When I first encountered that error, I turned off Fast Startup and that helped... until recently... I've even disabled FastBoot in the Bios to be on the safe side. Or do you think I should re-enable, reboot, disable, reboot and try to see if that fixes it?

    Oh, regarding the Killer drivers, I downloaded the package, but there are 5 different drivers for Windows 10 in there, namely

    Any idea which one to pick?

    EDIT: I just checked and my Board has Intel networking chips. I know Windows is a weird mistress, but couldn't putting in drivers for the wrong networking chip break something?
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,711
    Windows 10 Pro
       08 May 2016 #4

    Installing wrong drivers shouldn't be possible.

    I'm not sure which driver you should pick, none of them are present in the logs.
      My ComputersSystem Spec

  5.    08 May 2016 #5

    Ok, something weird just happened. I tried updating the intel drivers by having windows do the update through the device manager, first a whole lot of nothing happened, then BSOD. I also noticed my HDDs getting very unresponsive during that time (windows itself runs off an M.2 drive). I've made a new .zip file which should contain that crashlog
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,711
    Windows 10 Pro
       08 May 2016 #6

    It is the same cause, the Qualcomm network driver.
    Was the BSOD at a reboot or a startup?
      My ComputersSystem Spec

  7.    08 May 2016 #7

    at a reboot
      My ComputerSystem Spec

  8.    08 May 2016 #8

    or rather, after another bsod....
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,711
    Windows 10 Pro
       08 May 2016 #9

    Please try following to see if any startup service is interfering.

    BSOD after 20 minutes Diagnostics Test BSOD after 20 minutes
     Clean boot

    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything

    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok

    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
      My ComputersSystem Spec

  10.    08 May 2016 #10

    Ok, so doing the clean boot allowed me to update the qualcomm drivers (I pointed Windows Device Manager at the Windows 10 64 Bit folder and it found drivers to update the onboard wifi with. I also removed a sketchy program from the startup entirely. So I re-enabled the Services etc and rebooted. It has been good for the last 30 minutes so I am hopeful.

    I will keep an eye on it for a few days and will update the thread if any news come up. Now, out of etiquette, should I mark this as solved or not?
      My ComputerSystem Spec

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