1.    07 May 2016 #1
    Join Date : May 2016
    Posts : 5
    Windows 10 Home Single Language Edition

    BSOD /Running out of things to try


    Hello everyone,

    I bought a computer on November 8th 2015, one month after upgrading to windows 10 i started having random BSOD, most of the times while watching things online (youtube or movie websites) or while playing any games (either offline or online games) . I first sent the computer to asus support and it came back a month after, they said everything was fine. As soon as I'm back to using it, it starts crashing again.
    I've done all of the things that I can do, according to what I've read on several forums.
    1.- I updated all my drivers (from the manufacturer websites)
    2.-I clean installed windows 10.
    3.- I ran chkdsk
    4.-I ran memtest86
    5.-I ran scannnow
    6.-I defragged
    7.-I downloaded all windows updates.
    8.-I went back to windows 8.1
    9.-I went back to windows 10 again.
    10.- I ran antivirus
    11.- I ran malewarebytes
    12.- Tried registry cleaning.
    13.-BIOS is on date.

    Now updating my drivers seems to make it worst, if they are not updated it, i only get bsod while doing what i mentioned above, if i update the drivers, then the computer crashes non stop, whatever I'm doing, even by just cliking on the desktop.
    Downloading windows 10 updates makes it worst as well, crashes non stop.
    Going back to windows 8.1 was the worst idea by far, I had to download windows from another computer because windows 8 wouldnt even let me open the browser.
    I've avoided downloading anything else, than the necessary, right now i only have one browser, OPERA, because chrome and firefox crash a lot. I only have one game, I havent even dowloaded STEAM anymore (not like i can play games), i havent used any other antiviruses, I had avira first, but i deleted it thinking maybe that was it (it was not), I've avoided downloading the programs from asus (like asus update, it didnt make any dif).
    This is the third time i clean install windows 10, I've literally tried everything, right now the computer is pretty much clean. Yesterday i didnt crash not even once, probably because i didnt browse and i didnt play any games, Today i was able to play the game for like 2 hours, then crashed, after the sistem came back, i crashed again, wasnt doing anything, i just opened the browser.
    The only two programs that seem to run fine are nextflix and spotify. I never crash while using those ones, I can also watch videos if the files are on my computer. The only thing I've been able to figure out after so long, is that the bsod comes up most of the times while using the internet? Im not even sure. And that if i update anything, i just get more crashes.
    I honestly dont know what else to do, I cant send back the computer to Asus, because they've told me nothing is wrong, and my knowledge of computers stops here.
    I really hope one of you guys is able to tell me what could be wrong and if there is anything else I can do. Is there something else I could do? Or should i just call it quits?
    Here's the two BSOD i got today.
    I'd really appreciate the help, thankies

    Attachment 78683

    I just had another bsod while restarting, i updated the attachment :/
    Last edited by Pookies; 08 May 2016 at 14:04. Reason: Updated attachment
      My ComputerSystem Spec
  2.    08 May 2016 #2
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    Start with updating your wireless mediathek/ralink adapter ( Mediatek MT7630E 802.11bgn Wi-Fi Adapter) to Version V5.0.57.0
    from the supportpage of asus ASUSTeK Computer Inc. -Support- Driver & Tools - X550ZA


    The latest dumpfiles blame readyboost. Disable readyboost.
      My ComputerSystem Spec
  3.    08 May 2016 #3
    Join Date : May 2016
    Posts : 5
    Windows 10 Home Single Language Edition
    Thread Starter

    Hi,
    Thank your for your support, I've downloaded the mediathek/ralinth adapter as you suggested.
    Regarding the disabling readyboost ( i found a tutorial that tells me to plug a usb device, propierties and then go to the readyboost tab to disable it, is this what i need to do?, if so, I already tried it out and I dont have such option :/ ) sorry I'm a bit slow here >.<

    Update: I already found the readyboost option, I had to plug the usb on to another port, it was disabled, is there anywhere else i should be looking?
    Thank your for the support.


    Regards,
      My ComputerSystem Spec
  4.    08 May 2016 #4
    Join Date : May 2016
    Posts : 5
    Windows 10 Home Single Language Edition
    Thread Starter

    Hello,

    I had another BSOD today, the computer worked fine for most of the day, then it crashed after i closed my browser :/
    I attaching the new minidump info,



    Update: I had another BSOD (two of them, one while watching a video offline, another while doing nothing)

    Attachment 79817

    Attachment 78954
    Last edited by Pookies; 14 May 2016 at 15:49. Reason: new BSDO
      My ComputerSystem Spec
  5.    16 May 2016 #5
    Join Date : Jun 2015
    Posts : 12,965
    Windows 10 Pro

    Hi Pookies,

    I'm very sorry for the huge delay, editing a post doesn't notify someone + it is lately a bit busy here so finding enough time is sometimes difficult.

    With what program did you 'clean' the registry?

    For how long/many passes did you run MemTest86 & was it really MemTest86 or MemTest86+?

    Please remove tweakings software to prevent it from making things worse mainly with the Windows Resource Protection (SFC, System File Checker)

    Is the Mediatek network adapter pre-installed?
    Please remove the USB network adapter while troubleshooting.
    Code:
    2: kd> lmvm netr28x
    Browse full module list
    start             end                 module name
    fffff800`7eb50000 fffff800`7edbc000   netr28x    (deferred)             
        Image path: \SystemRoot\System32\drivers\netr28x.sys
        Image name: netr28x.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Jun 13 13:50:31 2014 (539AE587)
        CheckSum:         0026A714
        ImageSize:        0026C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please remove the 4GB memory stick, different memory models can cause various of problems.
    Code:
    [Memory Device (Type 17) - Length 40 - Handle 0033h]
      Physical Memory Array Handle  0031h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   0dh - SODIMM
      Device Set                    [None]
      Device Locator                DIMM 0
      Bank Locator                  CHANNEL A
      Memory Type                   18h - Specification Reserved
      Type Detail                   4080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  Hynix/Hyundai
      Serial Number                         
      Asset Tag Number                             
      Part Number                   HMT451S6BFR8A-PB  
    [Memory Device (Type 17) - Length 40 - Handle 0034h]
      Physical Memory Array Handle  0031h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          8192MB
      Form Factor                   0dh - SODIMM
      Device Set                    [None]
      Device Locator                DIMM 0
      Bank Locator                  CHANNEL B
      Memory Type                   18h - Specification Reserved
      Type Detail                   4080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  Hynix/Hyundai
      Serial Number                         
      Asset Tag Number                             
      Part Number                   HMT41GS6BFR8A-PB  
      My ComputersSystem Spec
  6.    17 May 2016 #6
    Join Date : May 2016
    Posts : 5
    Windows 10 Home Single Language Edition
    Thread Starter

    Hello Axe,

    I totally understand, I read the forums for quite a while beforing posting anything so I know you guys are helping a bunch of people at the same time, I really appreciate it yall taking the time to help me out.

    -Regarding your questions I used CC cleaner to clean the registry a while ago, because i got some pop up saying some registry was corrupted, that was a couple weeks ago, I just used it that one time and kept the back up.
    -I used MemTest86+ , and it passed 10 times, didn't mark any errors.
    -The mediatek usb network adapter I bought a week ago ( long story short, my brother uses linux and he installed it on a partition a week ago to see if the computer would show him any errors while runing on linux but he said he needed the usb adaper for the wifi because linux didnt have support for the driver that comes within the laptop, and the computer did fail with linux but he couldn't pick the cause of it, in the end i forgot to unplug the adapter when i jumped back to windows and that's when the bsdo happend).
    I actually didnt get more netr28x.sys bsods after i rolled back the meditaker driver.
    I already removed Twitch software as you recomemded too.
    Now I am getting a lot of other random BSDOS sometimes every 24 hours? so so. I got a atikmdag.sys one today and a ntfs.sys one a couple days ago. I didnt have any usb ports being user other than the mouse one. The computer has also being acting up a little, like it closes the browser randomly or if on skype, skype will shut down out of nowhere. . I feel like I am in the twilight zone with my computer, because if i update something it stops giving me a certain bsod and istarts giving me another one. Do you think it could be my hard drive instead of my drivers?

    Regards,
      My ComputerSystem Spec
  7.    18 May 2016 #7
    Join Date : Jun 2015
    Posts : 12,965
    Windows 10 Pro

    A proper cause is impossible to give without additional information BSOD Posting Instructions
    Is the Linux partition still present on your hard drive?
      My ComputersSystem Spec

 


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