Windows 10 BSOD WHEAA_UNCORRECTABLE when playing embedded videos

axe0 · 15 Jun 2016

Yes please.

jadors · 17 Jun 2016

Run following tests

Short Drive Self Test
Short generic
Long generic

Ill post screen shots but a quick summary:

Short Drive Self Test - Both HDD passed
Short generic - Both HDD passed
Long generic - My computer won't stay stable enough to get through a complete test. I leave it to run overnight and in the morning, it will be completely frozen. Only one monitor is on (showing that its getting SOME signal I guess) but the 2nd monitor is off (showing no signal) but the screen is completely black. The computer is on, lights flashing, fans running, but a black screen.

I forgot to mention this I guess, this isnt anything new. Ill get BSOD regularly, but if I just let my computer sit idle for a long period of time it will freeze up like this. Sometimes both monitors are on, showing the desktop but its frozen, other times it is black and frozen like I said before.

axe0 · 17 Jun 2016

Run the DOS version of SeaTools if you get problems.

jadors · 19 Jun 2016

I tried to use SeaTools for DOS. I followed the instructions listed.

The download in the link to the tool provided doesn't work:

http://www.seagate.com/support/downl...ls-dos-master/

So I went and looked on Seagate's website for the tool and found this:

Downloads | Seagate

I downloaded that tool - extracted and renamed the image per the instructions - used Win32 Disc Imager to write it to a flashdrive and set it to boot off that flash.

The program started but said it didn't detect any hard drives.

What should I do?

axe0 · 19 Jun 2016

1. Shut down the computer and reboot from it. Still nothing? follow 2.

2. Check the cabling and make sure nothing, including the connections and pins, are damaged in any way (borked or broken or something)

jadors · 20 Jun 2016

Edited and reposted below for clarity as to which hard drives failed

jadors · 24 Jun 2016

Run following tests

Short Drive Self Test - Both Pass
Short generic - Both Pass
Long generic - HHD 1.5 TB FAIL; HHD 500 GB pass

chkdsk
DDS, HHD 1.5 TB, HHD 500 GB all pass

HD Tune

Error Scan
- SSD: None
- HDD 1.5 TB: 1 block that was red (damaged) - I ran it once completely and forgot to take a screen shot, the second time I took a screenshot when the only red block appeared but it crashed before it completed. I promise it is only that one red black that appears.Attachment 86619
- HHD 500 GB: None Attachment 86632
make a screenshot of the health of every hard drive and post the screenshots
- SSD: Attachment 86617
- HDD 500 GB: Attachment 86618
- HDD 1.5 TB: Attachment 86616

jadors · 24 Jun 2016

HD Tune

Benchmarks
- SSD: Attachment 86620
- HDD 500 GB: Attachment 86621
- HDD 1.5 TB: Attachment 86622

axe0 · 24 Jun 2016

Long generic - HHD 1.5 TB FAIL; HHD 500 GB pass

Long generic - HHD A pass; HHD B fail

Is HDD B the 1.5TB drive?

jadors · 24 Jun 2016

I apologize, it is.

I went ahead and cleared (edited) the contents of the first post.

I differentiated the Hard Drives better in the subsequent posts.

#27 and #28 are the completed results.

*Edit: Also added the screenshot of the error checking on HDD 500 GB