Windows 10 BSOD WHEAA_UNCORRECTABLE when playing embedded videos

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  1.    27 Jun 2016 #41

    I downloaded it in 2014 from their support page. Could they have removed it?
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,778
    Windows 10 Pro
       27 Jun 2016 #42

    Possibly, but check for BIOS updates.
      My ComputersSystem Spec

  3.    27 Jun 2016 #43

    There is an updated BIOS from 5/22/2015.

    I'll go ahead and update it tonight then.
      My ComputerSystem Spec

  4.    27 Jun 2016 #44

    OK, I updated the BIOS. When I do the activities that previously caused a BSOD, windows just freezes. So no more BSOD, just a frozen screen.

    Here is a screenshot of the windows Event Viewer - Windows Logs - Application:

    Attachment 87153

    • The last times stamp before watching a video is that Security-SPP at 11:03pm
    • I start Steam and navigate to a video at 11:06pm
    • Windows freezes and I leave it frozen so there is an obvious time gap
    • I reset the computer by manually turning it off on the tower and turning it back on at 11:19pm.

    Anyways, I still ran the log collector and here are the logs:

    Attachment 87154

    I'm getting ready to just try a clean install of Windows 10. What do you think? I haven't done a clean install for years.

    My timeline:

    • Install windows 7 (~2012 not sure)
    • Upgrade to my PC to the hardware I currently have (Feb 2014)
    • Upgrade the OS to Windows 8.1; not a clean install, the upgrade from 7 (March 2014 - BSOD begins)
    • Upgrade the OS to Windows 10; not a clean install (Summer 2015)
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,778
    Windows 10 Pro
       28 Jun 2016 #45

    A clean install would have been my next suggestion

    But remember that you canNOT rush with software installation, install all Windows Updates & the drivers that your motherboard provides from the website. Use only Windows Defender, Malwarebytes on-demand too if needed. After you are sure that no problem has occured start slowly installing software one-by-one and do it in steps, so lets say you install a few programs each time and check if any problem occurs, if none occurs then install a few other programs and so on.
      My ComputersSystem Spec

  6.    28 Jun 2016 #46

    Geeze I can't catch a break.

    Every time I run the Windows MediaCreationTool to create a USB with a Windows 10 I get a BSOD.

    Here are the logs:

    Attachment 87318

    Just thought maybe it will help see if there are hardware issues.

    I am looking for another way to install Windows 10 clean here: Windows 10 - Clean Install - Windows 10 Forums
      My ComputerSystem Spec

  7.    29 Jun 2016 #47

    OK, I got windows 10 installed. I downloaded all of the drivers from my motherboards web page (the one you linked earlier - Support For Z87-G43 GAMING | MSI Global | Motherboard - The world leader in motherboard design)

    I did it slow - one at a time with a restart after every install.

    I downloaded Steam to install and upon opening the SteamSetup.exe the system crashed with a BSOD.

    Attachment 87363

    I am able to recreate it exactly, downloading the Eve Online launcher and running it immediately gives me a BSOD. Here is that dump:

    Attachment 87367

    I am at a loss.
    Last edited by jadors; 29 Jun 2016 at 01:01.
      My ComputerSystem Spec

  8.    29 Jun 2016 #48

    One more edit before bed. I booted into Safe mode and the Eve Online launcher opened fine and downloaded updates. Leaving safe mode I still get a BSOD.
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,778
    Windows 10 Pro
       29 Jun 2016 #49

    In safe mode the GPU is not used, can you do similar things in normal mode without crashes?
      My ComputersSystem Spec

  10.    30 Jun 2016 #50

    "can you do similar things in normal mode without crashes?"

    No, the eve launcher gives me BSOD in normal mode.

    I reboot Windows in Safe mode.

    I opened the launcher while in Safe mode and no BSOD.

    I exit safe mode, reboot to normal. It gives me BSOD again.
      My ComputerSystem Spec

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