Windows 10 BSOD WHEAA_UNCORRECTABLE when playing embedded videos

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  1. axe0's Avatar
    Posts : 13,818
    Windows 10 Pro
       15 Jun 2016 #21

    Yes please.
      My ComputersSystem Spec

  2.    17 Jun 2016 #22

    Run following tests

    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    Ill post screen shots but a quick summary:

    1. Short Drive Self Test - Both HDD passed
    2. Short generic - Both HDD passed
    3. Long generic - My computer won't stay stable enough to get through a complete test. I leave it to run overnight and in the morning, it will be completely frozen. Only one monitor is on (showing that its getting SOME signal I guess) but the 2nd monitor is off (showing no signal) but the screen is completely black. The computer is on, lights flashing, fans running, but a black screen.

    I forgot to mention this I guess, this isnt anything new. Ill get BSOD regularly, but if I just let my computer sit idle for a long period of time it will freeze up like this. Sometimes both monitors are on, showing the desktop but its frozen, other times it is black and frozen like I said before.
      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,818
    Windows 10 Pro
       17 Jun 2016 #23

    Run the DOS version of SeaTools if you get problems.
      My ComputersSystem Spec

  4.    19 Jun 2016 #24

    I tried to use SeaTools for DOS. I followed the instructions listed.

    The download in the link to the tool provided doesn't work:

    So I went and looked on Seagate's website for the tool and found this:

    Downloads | Seagate

    I downloaded that tool - extracted and renamed the image per the instructions - used Win32 Disc Imager to write it to a flashdrive and set it to boot off that flash.

    The program started but said it didn't detect any hard drives.

    What should I do?
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,818
    Windows 10 Pro
       19 Jun 2016 #25

    1. Shut down the computer and reboot from it. Still nothing? follow 2.

    2. Check the cabling and make sure nothing, including the connections and pins, are damaged in any way (borked or broken or something)
      My ComputersSystem Spec

  6.    20 Jun 2016 #26

    Edited and reposted below for clarity as to which hard drives failed
    Last edited by jadors; 24 Jun 2016 at 12:47.
      My ComputerSystem Spec

  7.    24 Jun 2016 #27

    Run following tests

    1. Short Drive Self Test - Both Pass
    2. Short generic - Both Pass
    3. Long generic - HHD 1.5 TB FAIL; HHD 500 GB pass

    DDS, HHD 1.5 TB, HHD 500 GB all pass

    HD Tune

    • Error Scan
      • SSD: None
      • HDD 1.5 TB: 1 block that was red (damaged) - I ran it once completely and forgot to take a screen shot, the second time I took a screenshot when the only red block appeared but it crashed before it completed. I promise it is only that one red black that appears.Attachment 86619
      • HHD 500 GB: None Attachment 86632

    • make a screenshot of the health of every hard drive and post the screenshots
    Last edited by jadors; 24 Jun 2016 at 12:52.
      My ComputerSystem Spec

  8.    24 Jun 2016 #28

    HD Tune

      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,818
    Windows 10 Pro
       24 Jun 2016 #29

    1. Long generic - HHD 1.5 TB FAIL; HHD 500 GB pass

    1. Long generic - HHD A pass; HHD B fail
    Is HDD B the 1.5TB drive?
      My ComputersSystem Spec

  10.    24 Jun 2016 #30

    I apologize, it is.

    I went ahead and cleared (edited) the contents of the first post.

    I differentiated the Hard Drives better in the subsequent posts.

    #27 and #28 are the completed results.

    *Edit: Also added the screenshot of the error checking on HDD 500 GB
      My ComputerSystem Spec

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