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  1.    07 May 2016 #1
    Join Date : May 2016
    Posts : 10
    Windows 10

    BSOD while using bittorrent


    Hello everyone

    Like many people among us I get a BSOD while using bittorrent.

    I have a new laptop running on windows 10.

    I've read a lot about this problem on internet but can't fix the problem. I think I already updated all my network drivers.

    Is there a genius who can help me, please?

    Attachment 78611
    Attachment 78614
      My ComputerSystem Spec
  2.    07 May 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,118
    Win 10 Pro (1703)

    Would you care to compare this with another client e.g. tixati?
    (I rarely use torrents, so can't comment on its performance personally).
      My ComputerSystem Spec
  3.    07 May 2016 #3
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    Please run the DM Log Collector again, all files but dumps are missing.
      My ComputersSystem Spec
  4.    11 May 2016 #4
    Join Date : May 2016
    Posts : 10
    Windows 10
    Thread Starter

    Attachment 79187

    I hope this is a good file. Thanx
      My ComputerSystem Spec
  5.    11 May 2016 #5
    Join Date : May 2016
    Posts : 10
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Please run the DM Log Collector again, all files but dumps are missing.
    I will post it again
      My ComputerSystem Spec
  6.    11 May 2016 #6
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    I suggest that you reinstall or update the Broadcomm drivers + update the BIOS to v1.02.
    Code:
    1: kd> lmvm bcmwl63a
    Browse full module list
    start             end                 module name
    fffff800`7e3d0000 fffff800`7f108000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Browse all global symbols  functions  data
        Timestamp:        Sun Oct 25 15:43:02 2015 (562CEA76)
        CheckSum:         00B34C3D
        ImageSize:        00D38000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  7.    11 May 2016 #7
    Join Date : May 2016
    Posts : 10
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    I suggest that you reinstall or update the Broadcomm drivers + update the BIOS to v1.02.
    Code:
    1: kd> lmvm bcmwl63a
    Browse full module list
    start             end                 module name
    fffff800`7e3d0000 fffff800`7f108000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Browse all global symbols  functions  data
        Timestamp:        Sun Oct 25 15:43:02 2015 (562CEA76)
        CheckSum:         00B34C3D
        ImageSize:        00D38000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I will do it this evening or tomorrow! I have read that it is a little bit tricky to update your BIOS. Any recommendations? Should I back-up my files, my register and my systemfiles on an external drive before I start? I this a good step-by-step manual? How to Update Your BIOS | PCWorld
      My ComputerSystem Spec
  8.    11 May 2016 #8
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    Backing up is something one should always do on a regular base.
    Updating the BIOS rarely does go wrong, if it goes wrong you can pretty much throw away your laptop as the mainboard will be bricked then. However when a mainboard has dual BIOS then you can use the other BIOS to restore the corrupted BIOS.

    That isn't a tutorial, but a general guide of what an average user has to do for updating the BIOS.
    For more information on how to update the BIOS you need to read the documentation Acer should provide.
      My ComputersSystem Spec
  9.    11 May 2016 #9
    Join Date : May 2016
    Posts : 10
    Windows 10
    Thread Starter

    Attachment 79254

    Hello axe0, the BIOS was updated and accordingly to Acer my Broadcom-driver is the latest. I checked the Broadcom site but can find only drivers for Linux.

    I had another BSOD when using Bittorrent, I also happens with Frostwire so I don't think that another bittorrent client would be a solution. I appreciate your help.
      My ComputerSystem Spec
  10.    11 May 2016 #10
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    You can't reinstall the drivers from Acer?
      My ComputersSystem Spec

 
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