1.    05 May 2016 #1
    Join Date : May 2016
    Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free

    ntoskrnl.exe causing multiple BSOD


    Hello everyone,

    My computer seems to be randomly crashing, most of the time while I'm gaming or trying to use my Oculus Rift. Sometimes it will crash almost immediately other times it will be hours or sometimes not at all. I've tried somewhat troubleshooting the issue but I now need your help to actually fix it. I'm running Windows 10 Pro, here's a little list of what I've already tried.
    • Done all Windows Updates
    • Unistalled Avast
    • Ran Memtest86+ for about 2 passes (i'm going to do a full 8 tonight)
    • Tried using driver verifier but my system wouldn't even boot (why I think its some random driver issue)
    • Ran chkdisk on my ssd
    • I've stress tested and monitored my gpu so its not overheating


    I built this desktop a little over a year ago and its really always had these random crashes. Just recently started playing a bunch of Overwatch Beta and using my new Oculus Rift which is why now I really want to fix it. Anyways, let me know what else I can do or should try. Thanks for any help. Attached is the zip with the info.
      My ComputerSystem Spec
  2.    06 May 2016 #2
    Join Date : Jun 2015
    Posts : 12,967
    Windows 10 Pro

    Hi Ginja Slice,

    Welcome to the 10forums

    I had a short look at the logs, but I'll wait with posting a suggestion until you've completed the memory test.
    I'm suspicious of a possible memory control problem given the various crashes where some point indirectly or directly to improper memory handling or memory storing.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec
  3.    06 May 2016 #3
    Join Date : May 2016
    Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi Ginja Slice,

    Welcome to the 10forums

    I had a short look at the logs, but I'll wait with posting a suggestion until you've completed the memory test.
    I'm suspicious of a possible memory control problem given the various crashes where some point indirectly or directly to improper memory handling or memory storing.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

    Ran memtest overnight got all 8 passes with no errors. Just filled in my specs. Thanks for the quick response. Here's a more up to date dmp with some more crashes and i believe i actually got driver verifier running during a crash.
      My ComputerSystem Spec
  4.    06 May 2016 #4
    Join Date : Jun 2015
    Posts : 12,967
    Windows 10 Pro

    Do you have a USB network adapter?

    This is new for me, an AVG driver flagged in a hardware crash dump.
    I suggest that you uninstall AVG and use Windows Defender as alternative.
    Code:
    ffffd001`62859078  fffff800`3b5c1db0Unable to load image avgidsdrivera.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avgidsdrivera.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
     avgidsdrivera+0x41db0
    Make sure your USB device drivers are up to date, both for the motherboard and the USB devices.
    I see you have some Razer devices? Razer devices can sometimes cause problems unfortunately so I would suggest that you replace it with another device.
    Code:
    0: kd> k
     # Child-SP          RetAddr           Call Site
    00 fffff803`a4b87dc8 fffff803`a2d592e9 nt!KeBugCheckEx
    01 fffff803`a4b87dd0 fffff803`a2d59610 nt!KiBugCheckDispatch+0x69
    02 fffff803`a4b87f10 fffff803`a2d587f3 nt!KiFastFailDispatch+0xd0
    03 fffff803`a4b880f0 fffff800`c6c28901 nt!KiRaiseSecurityCheckFailure+0xf3
    04 fffff803`a4b88280 fffff803`a32c072b HIDCLASS!HidpInterruptReadComplete+0x7051
    05 fffff803`a4b88360 fffff803`a2c86596 nt!IovpLocalCompletionRoutine+0x16f
    06 fffff803`a4b883c0 fffff803`a32c00fd nt!IopfCompleteRequest+0x216
    07 fffff803`a4b884e0 fffff800`c3ab7ffb nt!IovCompleteRequest+0x1c1
    08 (Inline Function) --------`-------- Wdf01000!FxIrp::CompleteRequest+0xd
    09 fffff803`a4b885c0 fffff800`c3ab55f0 Wdf01000!FxRequest::CompleteInternal+0x25b [d:\th\minkernel\wdf\framework\shared\core\fxrequest.cpp @ 861]
    0a (Inline Function) --------`-------- Wdf01000!FxRequest::Complete+0x31
    0b fffff803`a4b88670 fffff800`c915287f Wdf01000!imp_WdfRequestComplete+0x90 [d:\th\minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 436]
    0c fffff803`a4b886d0 fffff800`c915da69 USBXHCI!Bulk_Transfer_CompleteCancelable+0x177
    0d fffff803`a4b88730 fffff800`c915b309 USBXHCI!Bulk_ProcessTransferEventWithED1+0x3d9
    0e fffff803`a4b887d0 fffff803`a2c7a6a0 USBXHCI!Interrupter_WdfEvtInterruptDpc+0x759
    0f fffff803`a4b888c0 fffff803`a2c79db9 nt!KiExecuteAllDpcs+0x270
    10 fffff803`a4b88a10 fffff803`a2d5151a nt!KiRetireDpcList+0xe9
    11 fffff803`a4b88c60 00000000`00000000 nt!KiIdleLoop+0x5a
      My ComputersSystem Spec
  5.    06 May 2016 #5
    Join Date : May 2016
    Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    I do not have usb network adapter. I have a PCI wireless card. But, I've uninstalled AVG. I've updated every driver I could which consisted of some motherboard ones and the Razer keyboard driver. I got driver verifier running again with all the drivers selected besides the logitech ones (idk why they are still there i uninstalled). Here's the updated dump with the crash that just happened. Thanks again.

    I can try replacing the Razer keyboard later in the week if you think that's the issue.

    Edit: the wireless card I have is a tp link tl-wdn4800
      My ComputerSystem Spec
  6.    07 May 2016 #6
    Join Date : Jun 2015
    Posts : 12,967
    Windows 10 Pro

    Why do you enable driver verifier in the first place?
    FYI it did NOT cause the last BSOD.

    The error is 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers or BIOS problems.
    NOTE: the tests you have already done can be ignored.



    ntoskrnl.exe causing multiple BSOD STOP 0x124 Troubleshooting ntoskrnl.exe causing multiple BSOD
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ntoskrnl.exe causing multiple BSOD ONE ntoskrnl.exe causing multiple BSOD
     CPU TEST

    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    ntoskrnl.exe causing multiple BSOD TWO ntoskrnl.exe causing multiple BSOD
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note



    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it please.


    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.




    ntoskrnl.exe causing multiple BSOD THREE ntoskrnl.exe causing multiple BSOD
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Post screenshots/photos of the test results

    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Best is to make screenshots/photos of these test results too.




    ntoskrnl.exe causing multiple BSOD FOUR ntoskrnl.exe causing multiple BSOD
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputersSystem Spec
  7.    10 May 2016 #7
    Join Date : May 2016
    Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Sorry for the late response I was waiting for when I had some more free time to complete the stress tests. But I think you might've found the issue right off the bat. When I run prime95 test within 10 seconds my cpu temps skyrocket to 90-100 C (pic below) I stop the test pretty quickly because I don't want to damage anything. I've never overclocked my cpu and I just re did the thermal paste and heatsink, I'm getting the same temps. Thanks, again for the help.
      My ComputerSystem Spec
  8.    10 May 2016 #8
    Join Date : Jun 2015
    Posts : 12,967
    Windows 10 Pro

    What CPU cooler do you use?
      My ComputersSystem Spec
  9.    10 May 2016 #9
    Join Date : May 2016
    Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Just the one that came with the processor.
      My ComputerSystem Spec
  10.    10 May 2016 #10
    Join Date : Jun 2015
    Posts : 12,967
    Windows 10 Pro

    I would like you to keep an eye on the temperature when you stress your system on your own way, thus keep an eye on the temperatures while your system is under load but not by a stress test.
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
Solved Multiple different BSOD errors commonly related to ntoskrnl.exe
Good day, I've been using my Dell XPS 8700 for some time now and ever since I've gotten it it randomy blue screens with multiple different errors, as the title implies. When I open up BlueScreenView, the errors seem to be commonly related to...
BSOD Crashes and Debugging
ntoskrnl.exe causing BSOD at random times , error 0x0000003b
Hello My computer BSOD about 9-10 times a day and it's quite annoying. Here is what I tried: 1. Upgraded from windows 7 to windows 10 2. Ran memtest - RAM had about 30 problems but then I put the ram in another computer and ran the test...
BSOD Crashes and Debugging
Driver causing a BSOD, can I remove it?
Hi guys, First off, I'd like to apologize if I may be posting in the incorrect section, as I wasn't sure what to classify this under. I've been getting some BSODs with the same error message: PAGE_FAULT_IN_NONPAGED_AREA. I looked into the...
Drivers and Hardware
GTX 970 hardware or drivers causing BSOD?
Hello - here is my situation: Approx 1 week ago I upgraded from a GTX 770 (had absolutely NO issues, infact I cant remember the last time I saw a BSOD with this PC) Upgraded to a R9 390X card, and sold my 770. Within a day, I started to get...
BSOD Crashes and Debugging
ntoskrnl.exe causing multiple BSODs a day
Hello, I've been having multiple blue screens a day caused by ntoskrnl.exe and have no idea how to fix them. They seem to be happening more frequently when I'm gaming, but I just upgraded from a GTX 650 to a GTX 960 and this hasn't solved...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:28.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums