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  1.    28 May 2016 #61
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    My longest period of helping troubleshooting is months for 1 user, though it took a long time before he replied back everytime while I asked for things that takes a few seconds...
      My ComputersSystem Spec
  2.    28 May 2016 #62
    Join Date : May 2016
    Posts : 180
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Talking about taking a long time I'm back! So I did the PSU tests as required and I have a full lists of results here.

    HDD 4-Pin (Was a little difficult to find, I only had a 5 pin, but it had the same cable colours and description etc)

    Yellow Wire against Black wires
    Expected 12.4V Observed 12.08V
    Red Wire against case
    Expected 5V Observed 5.09V

    24 pin motherboard

    (Colour/Expected/Observed)
    Orange/3.41/3.36
    Yellow/12.35/12.03
    Purple/5.07/5.06
    Grey/5.09/4.36
    Red/5.05/5.08
    Green/0.06/0.012
    Blue/11.34/ -11.9 (Was definitely minus, double checked it)
    The white cable was not present on my connector, instead it was just empty.

    Whilst taking the side off me and my dad cleaned a bit more, but noticed how clogged the heat sink was under the fan (I've seen it there for ages but no amount of compressed air would remove it). We took the fan off and cleaned off the dust from it and my PC seems to be (not sure yet as it may still rise and it varies) about 10-20 degrees cooler. I've attached a picture or the sink (fan removed, after spraying with air with the fan on) for reference. Fingers crossed that this was the cause!
      My ComputerSystem Spec
  3.    28 May 2016 #63
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    I've never seen such an amount
    It would be a cause, but we can't say it is the cause until proven.
      My ComputersSystem Spec
  4.    28 May 2016 #64
    Join Date : May 2016
    Posts : 180
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Yeah it was quite a suprise! It was hidden by the fan blades.
    Were the voltages all ok?
      My ComputerSystem Spec
  5.    28 May 2016 #65
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    I would say the voltages are ok, but I'm not 100% certain.
      My ComputersSystem Spec
  6.    28 May 2016 #66
    Join Date : May 2016
    Posts : 180
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    So its a case of wait and see?
      My ComputerSystem Spec
  7.    28 May 2016 #67
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    That is the case yes.
      My ComputersSystem Spec
  8.    30 May 2016 #68
    Join Date : May 2016
    Posts : 11
    Windows 10 Pro

    Well I got to the end hoping this was going to be the one Thread that helped mine but after trying everything... Nope. My doesnt BSOD, it just freezes, hard locks. No CTRL-ALT-DEL, No Mouse, No nothing, the only remedy is a hard reset or power off cycle and then I will get another day or two of use. I have eliminated everything I can think of, that said I mean I have REBUILT this computer now. I would love to list or step through this with someone because I am at a total loss.
    I have tried reinstalls on old drives, then on new drives, then full installs on the new drives, then removed all extra data drives, then new memory and processor and motherboard, and drive, and phone call to Microsoft to provide this information... all new PSU I have tried it with one or the other monitors, I have tried it without my UPS, I have tried it with and without my DVD-RW, I have tried it without ALL of my peripherals (drives, readers, speakers, etc) only commons left are case, and one usb mouse..... Maybe just maybe it is that damn mouse... but there is no driver loaded for it.


    Please help.

    Windows 10 Pro
    Gigabyte H110M-S2H Mother Board
    Intel i5-6400 2.7GHZ 6mb Cache
    16GB DDR4 RAM (2 x 8DB)
    240GB SSD for OS
    Thermaltake 750 PSU
    Dual Monitor Samsung Monitors (SA300, S22C150)
    Wireless USB Mouse and Keyboard

    was running a Nvidia Video card in old system but removed that on new install and removed all drivers (using removal tool), now onto on-board video.
      My ComputerSystem Spec
  9.    30 May 2016 #69
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Hi callen360,

    Please create a new thread for your problem and read BSOD Posting Instructions & How to upload files
      My ComputersSystem Spec
  10.    30 May 2016 #70
    Join Date : May 2016
    Posts : 11
    Windows 10 Pro

    Quote Originally Posted by axe0 View Post
    Hi callen360,

    Please create a new thread for your problem and read BSOD Posting Instructions & How to upload files
    Will do that now. New to forum use and didn't start there, should have thought maybe part of this would have been a help. Apologies.
      My ComputerSystem Spec

 
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