Page 1 of 2 12 LastLast
  1.    05 May 2016 #1
    Join Date : May 2016
    Posts : 9
    Windows 10

    Driver_verifier_iomanager_violation (hidclass.sys)


    So I keep getting this message after i login everytime it reboots. I ran driver verifier because prior to this message, i was getting "SYSTEM_SERVICE_EXCEPTION" errors. I am currently in safemode running SFC /scannow. I am unsure of how to get dump files or anything to help you troubleshoot, because i cant open the BSOD posting instructions on my phone... Can anyone walk me through it, and subsequently help me get my comp up and running for finals week?

    UPDATE: sfc didnt find any integrity issues... Help

    UPDATE 2: Got my .zip from the 10 Forums posting instructions

    UPDATE 3: Got .zip again in normal mode, as per axe0's request
    Last edited by Hendo11; 05 May 2016 at 15:55. Reason: Adding dump zip and editting title
      My ComputerSystem Spec
  2.    05 May 2016 #2
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    To disable driver verifier
    • Open an admin command prompt
    • Enter "verifier/reset" (without quotes)


    I recommend that you also perform a clean boot to ensure the boot process won't get interfered.



    Driver_verifier_iomanager_violation (hid Diagnostics Test Driver_verifier_iomanager_violation (hid
     Clean boot

    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything

    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok

    • Reboot if asked
      My ComputersSystem Spec
  3.    05 May 2016 #3
    Join Date : May 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    To disable driver verifier
    • Open an admin command prompt
    • Enter "verifier/reset" (without quotes)


    I recommend that you also perform a clean boot to ensure the boot process won't get interfered.



    Driver_verifier_iomanager_violation (hid Diagnostics Test Driver_verifier_iomanager_violation (hid
     Clean boot

    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything

    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok

    • Reboot if asked

    I did all of that and it is up and running outside of safemode, so thank you. Does this mean it's all fixed? Must I leave all of those services off? what else should I do? also, I updated my original post with .dmp files attached.

    Thank you for your time!
      My ComputerSystem Spec
  4.    05 May 2016 #4
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    Does this mean it's all fixed?
    Nope, driver verifier caused a crash in the boot process, to let you boot again as much as possible of the 3rd party stuff had to be disabled to ensure no problem would be present other than hardware & Windows itself.

    As you can boot normally now, run the DM Log Collector again but this time in normal mode, this makes that some missing stuff will be included which are missing due to safe mode.
      My ComputersSystem Spec
  5.    05 May 2016 #5
    Join Date : May 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    As you can boot normally now, run the DM Log Collector again but this time in normal mode, this makes that some missing stuff will be included which are missing due to safe mode.

    I have reran the DM Log collector and attached the new .zip to my main post. hope this helps, thank you again!
      My ComputerSystem Spec
  6.    05 May 2016 #6
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    This surprises me, no hotfixes has been installed in months. This should at least be 10+ hotfixes
    Code:
    Original Install Date:     1/16/2016, 4:24:42 PM
    Hotfix(s):                 N/A
    Why I say 10+ is because I have installed Windows 10 2 months ago and I have 7 hotfixes installed. In the few months time difference there have been some hotfixes released which are included in the installation and thus not shown in the list of installed hotfixes but for others it is not directly included in the installation and thus the number of installed hotfixes increases.

    Visit Windows Update in the settings and make sure that everything is installed.
      My ComputersSystem Spec
  7.    05 May 2016 #7
    Join Date : May 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    This surprises me, no hotfixes has been installed in months. This should at least be 10+ hotfixes
    Code:
    Original Install Date:     1/16/2016, 4:24:42 PM
    Hotfix(s):                 N/A
    Why I say 10+ is because I have installed Windows 10 2 months ago and I have 7 hotfixes installed. In the few months time difference there have been some hotfixes released which are included in the installation and thus not shown in the list of installed hotfixes but for others it is not directly included in the installation and thus the number of installed hotfixes increases.

    Visit Windows Update in the settings and make sure that everything is installed.
    I have windows update set to automatic, however there are 2 updates available. The installation is taking a while so i will update this thread when they are completed. the updates are:

    Definition Update for Windows Defender - KB2267602 (Definition 1.219.883.0)
    Update for Windows 10 Version 1511 for x64-based Systems (KB3140741).

    I do not know why there have been no hotfixes on my machine. Could that have caused my initial SYSTEM_SERVICE_EXCEPTION BSOD's?
      My ComputerSystem Spec
  8.    05 May 2016 #8
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    That possibility is present.

    How long does the download for the KB3140741 take? If it takes a long time, depending on your internet connection of course, it means that your system hasn't installed this update what it should have as this update has monthly been released with new hotfixes and several other updates every month and thus that would mean there is something going on what is beyond my doing here.
      My ComputersSystem Spec
  9.    05 May 2016 #9
    Join Date : May 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    That possibility is present.

    How long does the download for the KB3140741 take? If it takes a long time, depending on your internet connection of course, it means that your system hasn't installed this update what it should have as this update has monthly been released with new hotfixes and several other updates every month and thus that would mean there is something going on what is beyond my doing here.


    I am getting an error with that update specifically:
    • Update for Windows 10 Version 1511 for x64-based Systems (KB3140741) - Error 0x800f0900

    any advice?
      My ComputerSystem Spec
  10.    05 May 2016 #10
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro




    Driver_verifier_iomanager_violation (hid Diagnostics Test Driver_verifier_iomanager_violation (hid
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow&DISM / Online /Cleanup-Image /ScanHealth" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at %systemroot%\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

    EDIT: please make a screenshot of the command prompt after both commands have finished and post it.
      My ComputersSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Solved driver_verifier_iomanager_violation BSOD loop on starup
I've been having nothing but problems with Windows 10 since I upgraded from windows 7. All the parts I've had worked on 7 just fine. I upgraded to 10 and I've been getting BSOD randomly and especially on the startups. I even would get BSOD just from...
BSOD Crashes and Debugging
Solved Bootloop BSOD DRIVER_VERIFIER_IOMANAGER_VIOLATION (HIDCLASS.sys)
Hi, When starting my PC normally it keeps crashing into BSOD with BSOD DRIVER_VERIFIER_IOMANAGER_VIOLATION (HIDCLASS.sys). This started after I started the driver verifier to check for driver errors. Now my PC is stuck in a bootloop...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:32.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums