Frequent BSOD Crashing. Help please.


  1. Posts : 7
    Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
       #1

    Frequent BSOD Crashing. Help please.


    Hey guys. For the past few days I've been getting frequent BSOD crashes with various errors. Some of the ones I've noticed are: Attempted execute of noexecute memory, cache manager, irql not less or equal, watchdog violation, system service exception (klif.sys), kmode exception not handled, system thread exception not handled (fltmgr.sys), avpui.exe error, and whea uncorrectable error.
    This may or may not be related but I've been crashing in video games as well (mostly Dark Souls 3), and some of the crashes from the game result in a BSOD with one of the above errors.
    I've attached the dm_log_collector zip for you guys to look at. I included the CBS.log file also, because there was an error with that. Any and all help is appreciated.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Hi aferrick,

    Welcome to the 10forums :)

    If you don't understand something please don't hesitate to ask for clarification :)

    Regarding the corruption SFC shows.
    The CBS log shows that the opencl.dll file is corrupted, this can be ignored for now as it doesn't affect anything. This file is replaced by Nvidia when you update the drivers and should be fixed soon if it hasn't already been fixed.

    Now the BSODs.
    You have many different BSODs, unfortunately most of them didn't save a dump making it difficult to troubleshoot + there are no dumps present in the attached zip file.
    Please read this post carefully, it is a bit of a generic version of what I normally would post given the different crashes from which some are having similar causes & that the last BSODs were 0x101 + a 0x124 which combined raises flags to me for the BIOS or hardware in most cases. I want to start with ruling most of the hardware parts out with some tests, please note that even if a test doesn't show any problems there still may be problems present because the tests aren't 100%.

    Please make sure your BIOS is up to date from ASRock & make sure the BIOS is loaded for optimal default settings.

    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

    An easy way to get rid of the changes made would be using a restore point prior the use of it.

    As klif.sys is a part of Kaspersky, I suggest that you temporary uninstall it and use Windows Defender as alternative.

    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:



    0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers or BIOS problems.



    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computers


  3. Posts : 7
    Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
    Thread Starter
       #3

    Thanks for the reply axe0. So far I've updated my bios, configured my system for small dumps, done the CPU stress test with no errors, completed the short DST and short generic tests without errors, done chkdsk with no errors, furmark was good (as well as Heaven 4.0 with no artifacts), and I've filled in my system specs on the site.
    Currently waiting on HD Tune Pro and SeaGate tests, but so far so good. I then have to test my RAM.

    EDIT: RAM tested overnight. No problems.
    Last edited by aferrick; 05 May 2016 at 14:34.
      My Computer


 

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