Windows 10: Dpc_watchdog_violation

  1.    04 May 2016 #1

    Dpc_watchdog_violation


    Hi, my computer started crashing today, with the mentioned BSOD(DPC_WATCHDOG_VIOLATION) it has already happened 3 times (while browsing). I am attaching the dump files. Thanks in advance for your help
      My ComputerSystem Spec


  2. Posts : 11,501
    Windows 10 Pro
       04 May 2016 #2

    Hi darthtony,

    Welcome to the 10forums

    Your Logitech Webcam 300 is causing the crashes, please make sure to update the drivers.
    Driver Reference Table - lvuvc64.sys
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 133, {1, 1e00, 0, 0}
    
    *** WARNING: Unable to verify timestamp for lvuvc64.sys
    *** ERROR: Module load completed but symbols could not be loaded for lvuvc64.sys
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by : lvuvc64.sys ( lvuvc64+5aca8 )
    
    Followup:     MachineOwner
    
    2: kd> lmvm lvuvc64
    Browse full module list
    start             end                 module name
    fffff801`1d5f0000 fffff801`1da77d80   lvuvc64  T (no symbols)           
        Loaded symbol image file: lvuvc64.sys
        Image path: \SystemRoot\system32\DRIVERS\lvuvc64.sys
        Image name: lvuvc64.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Oct 23 04:12:08 2012 (5085FCF8)
        CheckSum:         004912C7
        ImageSize:        00487D80
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    EDIT: it seems the AVG activity monitor driver is being flagged too in 2/3 dumps, worth mentioning thus.
    I would suggest that you temporary remove AVG and use Windows Defender as alternative.
    In the link below, go to part C and download the uninstaller to ensure AVG is proper removed.
    Uninstall AVG software | AVG
    Code:
    ffffd000`22a62980  fffff801`90ed2050Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avgidsdrivera.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
     avgidsdrivera+0x42050
      My ComputersSystem Spec


  3. Posts : 11,501
    Windows 10 Pro
       04 May 2016 #3

    Hi darthtony,

    In case you've missed my edit in my post I'm posting it again
    EDIT: it seems the AVG activity monitor driver is being flagged too in 2/3 dumps, worth mentioning thus.
    I would suggest that you temporary remove AVG and use Windows Defender as alternative.
    In the link below, go to part C and download the uninstaller to ensure AVG is proper removed.
    Uninstall AVG software | AVG
    Code:
    ffffd000`22a62980  fffff801`90ed2050Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avgidsdrivera.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
     avgidsdrivera+0x42050
      My ComputersSystem Spec

  4.    04 May 2016 #4

    Thank you very much for your assistance, I updated the webcam drivers and unistalled AVG, i will see how it goes from here. For future reference, how do you check which driver/process is causing the crash?
      My ComputerSystem Spec


  5. Posts : 11,501
    Windows 10 Pro
       04 May 2016 #5

    Learn debugging memory dumps to find the driver causing it, or to find the problem
    WinDBG - Install Configure - Windows 10 Forums
    WinDBG - The Basics for Debugging Crash Dumps in Windows 10 - Windows 10 Forums

    Note that it isn't quite as easy as it sometimes may look like, there are several different kinds of crashes of which some do require understanding of a bit more than the basics but don't let that discourage you, do research on the things you don't understand/know & ask and keep trying is the best advice one could give.
      My ComputersSystem Spec


 

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