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  1.    02 May 2016 #1
    Join Date : May 2016
    Posts : 20
    Windows 10

    DRIVER_IRQL_NOT_LESS_OR_EQUAL and KMODE_EXCEPTION_NOT_HANDLED


    Hi,

    I'm having problems with several BSODs since I bought my gaming pc 6 months ago. It happens everyday and in different and for me random circumstances. Lately it happens a lot when I'm playing The Division but to be honest I almost play it every moment I can.

    Sometimes it happen when I'm browsing too.

    The BSOD shows me 2 different messages: DRIVER_IRQL_NOT_LESS_OR_EQUAL and KMODE_EXCEPTION_NOT_HANDLED.

    I've tried installing Windows 8.1 instead Windows 10 just in case it was a software issue but when I was setting all my software up it happened again.

    I've tried reinstalling Windows 7 and upgrading to 10, reinstalling Windows 10 from 10 within or making an Windows 10 clear instalation too but it keeps happening.

    Earlier today I've updated my BIOS version to the latest but it just happened again after doing that too.

    I really don't know what to do next, I hope someone here can help me with my issue.



    This is my pc:
    Corsair RM650 650W 80 Plus Gold Modular
    G.Skill Ripjaws V DDR4 3200 PC4-25600 16GB 2x8GB CL16
    Gigabyte GeForce GTX 970 WindForce 3X OC 4GB DDR5
    Intel Core i5-6600 3.3GHZ Box
    MSI Z170A Gaming M5
    NOX Hummer ZN USB 3.0
    Samsung 850 Evo SSD Series 250GB SATA3
    Cryorig H7


    I haven't notice any bad performance using the computer except this continuous crashes.

    Any help would be appreciated.
    LeCranque
      My ComputerSystem Spec
  2.    02 May 2016 #2
    Join Date : Jun 2015
    Posts : 12,856
    Windows 10 Pro

    Hi LeCranque,

    Welcome to the 10forums.

    When was your last BSOD?
    According to the logs you haven't had a BSOD in 2 weeks.

    FYI: a BSOD, system freeze & shutdown/restart are different crashes and this part of the forum is mostly meant for BSODs.
      My ComputersSystem Spec
  3.    02 May 2016 #3
    Join Date : May 2016
    Posts : 20
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi LeCranque,

    Welcome to the 10forums.

    When was your last BSOD?
    According to the logs you haven't had a BSOD in 2 weeks.

    FYI: a BSOD, system freeze & shutdown/restart are different crashes and this part of the forum is mostly meant for BSODs.
    Hi,

    Thanks for the answer and the welcome, appreciate your help.

    I was playing earlier today when the screen went blue and showed me the KMODE_EXCEPTION_NOT_HANDLED error message. I changed the cofiguration of Windows so it doesn't restart automatically and at that point I can only shutdown the pc from the power button.

    Isn't it a BSOD? I missed the subforum?
      My ComputerSystem Spec
  4.    02 May 2016 #4
    Join Date : Jun 2015
    Posts : 12,856
    Windows 10 Pro

    Could you change the system language to english please, this so I can read the text files

    That bugcheck you say is a BSOD, but it hasn't been logged, this was the last logged BSOD.
    Code:
    Event[1470]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2016-04-18T18:34:19.373
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Clásico
      User: N/A
      User Name: N/A
      Computer: DESKTOP-RJOCTS1
      Description: 
    El equipo se reinició después de una comprobación de errores. La comprobación de errores fue: 0x0000001e (0xffffffffc000001d, 0xffffe0000ee000d7, 0xffffe0000b6a9840, 0x0000000000000019). Se guardó un volcado en: C:\Windows\Minidump\041816-3484-01.dmp. Id. de informe: 698ec45b-934e-403d-b97b-7cf9d0855952.
    There is a possibility that the reason why it hasn't been logged is somewhere in the text files, but I would need you to change the language and upload a new zip.
      My ComputersSystem Spec
  5.    02 May 2016 #5
    Join Date : May 2016
    Posts : 20
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Could you change the system language to english please, this so I can read the text files

    That bugcheck you say is a BSOD, but it hasn't been logged, this was the last logged BSOD.
    Code:
    Event[1470]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2016-04-18T18:34:19.373
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Clásico
      User: N/A
      User Name: N/A
      Computer: DESKTOP-RJOCTS1
      Description: 
    El equipo se reinició después de una comprobación de errores. La comprobación de errores fue: 0x0000001e (0xffffffffc000001d, 0xffffe0000ee000d7, 0xffffe0000b6a9840, 0x0000000000000019). Se guardó un volcado en: C:\Windows\Minidump\041816-3484-01.dmp. Id. de informe: 698ec45b-934e-403d-b97b-7cf9d0855952.
    There is a possibility that the reason why it hasn't been logged is somewhere in the text files, but I would need you to change the language and upload a new zip.
    Hello again,

    I've installed United Estates English, I hope this is fine.

    Here is the log, this time in English.

    Thank you very much.
      My ComputerSystem Spec
  6.    02 May 2016 #6
    Join Date : Jun 2015
    Posts : 12,856
    Windows 10 Pro

    What I suspected, the initialization of creating a dump failed all those times.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

    If you have no page file configured, it is highly recommended to do this
    Virtual Memory Paging File - Change
    Code:
    Page File Location(s):     N/A
    Code:
    Event[3880]:
      Log Name: System
      Source: volmgr
      Date: 2016-05-02T19:19:12.242
      Event ID: 46
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-RJOCTS1
      Description: 
    Crash dump initialization failed!
      My ComputersSystem Spec
  7.    02 May 2016 #7
    Join Date : May 2016
    Posts : 20
    Windows 10
    Thread Starter

    Hi,

    I changed the configuration so my system will be capturing small dump files and managing my virtual memory paging file. I remember changing this paging file thing due to a friends advice, really don't remember the supposed gain.

    I think now we can only wait for another blue screen, isn't it?
      My ComputerSystem Spec
  8.    02 May 2016 #8
    Join Date : Jun 2015
    Posts : 12,856
    Windows 10 Pro

    Yes, it is waiting for another BSOD now.
      My ComputersSystem Spec
  9.    02 May 2016 #9
    Join Date : May 2016
    Posts : 20
    Windows 10
    Thread Starter

    Thank you very much for your help, I'll be posting the next BSOD report as soon as I have it.

    Sorry for my english, .
      My ComputerSystem Spec
  10.    02 May 2016 #10
    Join Date : Jun 2015
    Posts : 12,856
    Windows 10 Pro

    No problem

    My english isn't perfect either, I think your english is good enough
      My ComputersSystem Spec

 
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