Windows 10: BSOD - Laptop restarts when waking from sleep mode

  1.    28 Apr 2016 #1

    BSOD - Laptop restarts when waking from sleep mode


    Hello.

    After upgrading from windows 8 to windows 10, the laptop wont wake up correctly and just restart.

    I have an Asus Q551LN

    * Upgraded the latest drivers of everything, including the intel hd graphics, the same with the nvidia integrated ones and then downgraded.
    * I did a clean install of my OS.
    * Checked and settled many options in the power management, recommended from other users/forums/etc.
    * Disabled and Enabled again the Intel Management Engine
    * Flashed new BIOS firmware.

    Nothing worked for me.

    If someone can help me clarify the problem, I would be very grateful.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       29 Apr 2016 #2

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA045</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10586.th2_release_sec.160328-1908</BuildLab>
      <TimeZone>Montevideo Standard Time(GMT-03:00)</TimeZone>
      <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10586.0000-0942016</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>05426-00206-271-216487-03-1033-9200.0000-1602014</ActiveVolumeCustomerPid>
      <OfflineInstallationId>446408045091051704464185573354404657741023133672544503354843440</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My ComputersSystem Spec

  3.    29 Apr 2016 #3

    I thought into doubt with the piracy warning, then I just returned with a clean install of the original version that came by default in the laptop, that is W10 Home, and there is no more bsod or restart when the laptop wake up from sleep.

    So, your warning helped me after all.

    Thanks.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       29 Apr 2016 #4

    Good to hear :)

    The crack you used emulates a server that is used to activate enterprise systems for organizations, it is unknown what the modifications can cause with all other modifications to the system someone makes through personalisation, drivers installation, program installation, etc. which is what it makes so difficult to troubleshoot.
      My ComputersSystem Spec


 

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