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  1.    27 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 29
    Windows 10

    BSOD while gaming.


    Could someone help me out?
      My ComputerSystem Spec
  2.    02 May 2016 #2
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Hi ItzNguyen,

    My apologies for the delay, we keep being busy in this part of the forum.

    Have you had BSODs since you uploaded the zip? If you had it is requested that you upload a fresh zip file from the DM Log Collector.
      My ComputersSystem Spec
  3.    02 May 2016 #3
    Join Date : Apr 2016
    Posts : 29
    Windows 10
    Thread Starter

    Hello axe0,
    I can induce the BSOD if I were to start playing the specific game again. Otherwise, I have avoided doing things to induce the BSOD over the year. If you so wish, I could induce one and upload the log.
      My ComputerSystem Spec
  4.    02 May 2016 #4
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Actually I wouldn't wish it I would wish you're system stable, but we need fresh logs so if that forces a BSOD then yes try it.
      My ComputersSystem Spec
  5.    02 May 2016 #5
    Join Date : Apr 2016
    Posts : 29
    Windows 10
    Thread Starter

    Attachment 77910

    Thanks in advance.
      My ComputerSystem Spec
  6.    02 May 2016 #6
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    The crashes are 0x124, 0x124 is basically a hardware error as the Windows Hardware Error Architecture (WHEA) detects a hardware problem. However this can also be software letting the system think there is a hardware problem.

    A small overview of the dumps shows 2 problems, 1 is improper seating of the memory & 2 is overclocking.
    1. Ensure that the memory is seated in the same colored slots, best is to seat them in the red colored slots according to the user manual of your motherboard.
    2. Remove all overclocking, overclocking is a very well known cause for this particular crash.

    Analysis for informative purpose:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00067b11028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    SYSTEM_SKU:  All
    
    SYSTEM_VERSION:  System Version
    
    BIOS_DATE:  10/28/2015
    
    BASEBOARD_PRODUCT:  MAXIMUS VII HERO
    
    BASEBOARD_VERSION:  Rev 1.xx
    
    BUGCHECK_P1: 0
    
    BUGCHECK_P2: ffffe00067b11028
    
    BUGCHECK_P3: be000000
    
    BUGCHECK_P4: 800400
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CPU_COUNT: 8
    
    CPU_MHZ: f9e
    
    CPU_VENDOR:  GenuineIntel
    
    CPU_FAMILY: 6
    
    CPU_MODEL: 3c
    
    CPU_STEPPING: 3
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  f
    
    ANALYSIS_VERSION: 10.0.10240.9 amd64fre
    
    STACK_TEXT:  
    ffffd001`c1f036f8 fffff802`48011f1f : 00000000`00000124 00000000`00000000 ffffe000`67b11028 00000000`be000000 : nt!KeBugCheckEx
    ffffd001`c1f03700 fffff802`47a2073c : ffffe000`67b11028 ffffe000`66ccf040 ffffe000`66ccf040 ffffe000`66ccf040 : hal!HalBugCheckSystem+0xcf
    ffffd001`c1f03740 fffff802`4801240c : 00000000`00000728 00000000`00000004 ffffd001`c1f03b30 00000000`00000000 : nt!WheaReportHwError+0x258
    ffffd001`c1f037a0 fffff802`48012764 : ffffe000`00000010 ffffe000`66ccf040 ffffd001`c1f03948 ffffe000`66ccf040 : hal!HalpMcaReportError+0x50
    ffffd001`c1f038f0 fffff802`4801264e : ffffe000`66cce8d0 00000000`00000001 00000000`00000004 00000000`00000000 : hal!HalpMceHandlerCore+0xe8
    ffffd001`c1f03940 fffff802`4801288e : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
    ffffd001`c1f03980 fffff802`48012a10 : ffffe000`66cce8d0 ffffd001`c1f03bb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
    ffffd001`c1f039b0 fffff802`4795c27b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffffd001`c1f039e0 fffff802`4795c031 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffd001`c1f03b20 fffff800`511e2972 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
    ffffd001`c1f23878 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!C1Halt+0x2
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE
    
    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE
    
    PRIMARY_PROBLEM_CLASS:  0x124_GenuineIntel_PROCESSOR_MAE
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_mae
    
    FAILURE_ID_HASH:  {7c95de0c-286c-8226-45c2-422b4de101d6}
    
    Followup:     MachineOwner
    ---------
    
    [SMBIOS Data Tables v2.8]
    [DMI Version - 0]
    [2.0 Calling Convention - No]
    [Table Size - 3831 bytes]
    
    [BIOS Information (Type 0) - Length 24 - Handle 0000h]
      Vendor                        American Megatrends Inc.
      BIOS Version                  3003
      BIOS Starting Address Segment f000
      BIOS Release Date             10/28/2015
      BIOS ROM Size                 800000
      BIOS Characteristics
           10: - APM Supported
           11: - Upgradeable FLASH BIOS
           12: - BIOS Shadowing Supported
           15: - CD-Boot Supported
           16: - Selectable Boot Supported
           17: - BIOS ROM Socketed
           19: - EDD Supported
           23: - 1.2MB Floppy Supported
           24: - 720KB Floppy Supported
           25: - 2.88MB Floppy Supported
           26: - Print Screen Device Supported
           27: - Keyboard Services Supported
           28: - Serial Services Supported
           29: - Printer Services Supported
           32: - BIOS Vendor Reserved
      BIOS Characteristic Extensions
           00: - ACPI Supported
           01: - USB Legacy Supported
           08: - BIOS Boot Specification Supported
           10: - Specification Reserved
           11: - Specification Reserved
      BIOS Major Revision           4
      BIOS Minor Revision           6
      EC Firmware Major Revision    255
      EC Firmware Minor Revision    255
    [System Information (Type 1) - Length 27 - Handle 0001h]
      Manufacturer                  ASUS
      Product Name                  All Series
      Version                       System Version
      Serial Number                 System Serial Number
      UUID                          00000000-0000-0000-0000-000000000000
      Wakeup Type                   Power Switch
      SKUNumber                     All
      Family                        ASUS MB
    [BaseBoard Information (Type 2) - Length 15 - Handle 0002h]
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product                       MAXIMUS VII HERO
      Version                       Rev 1.xx
      Serial Number                 140525890906057
      Asset Tag                                           
      Feature Flags                 09h
           -1001182912: - (null)
           -1001182864: - (null)
      Location                      To be filled by O.E.M.
      Chassis Handle                0003h
      Board Type                    0ah - Processor/Memory Module
      Number of Child Handles       0
    [System Enclosure (Type 3) - Length 25 - Handle 0003h]
      Manufacturer                  To Be Filled By O.E.M.
      Chassis Type                  Desktop
      Version                       To Be Filled By O.E.M.
      Serial Number                                       
      Asset Tag Number                                    
      Bootup State                  Safe
      Power Supply State            Safe
      Thermal State                 Safe
      Security Status               None
      OEM Defined                   0
      Height                        0U
      Number of Power Cords         1
      Number of Contained Elements  1
      Contained Element Size        3
    [Onboard Devices Information (Type 10) - Length 6 - Handle 0024h]
      Number of Devices             1
      01: Type                      Video [enabled]
      01: Description                  To Be Filled By O.E.M.
    [OEM Strings (Type 11) - Length 5 - Handle 0025h]
      Number of Strings             4
       1                            To Be Filled By O.E.M.
       2                            To Be Filled By O.E.M.
       3                            NERO
       4                            To Be Filled By O.E.M.
    [System Configuration Options (Type 12) - Length 5 - Handle 0026h]
    [Physical Memory Array (Type 16) - Length 23 - Handle 0042h]
      Location                      03h - SystemBoard/Motherboard
      Use                           03h - System Memory
      Memory Error Correction       03h - None
      Maximum Capacity              33554432KB
      Memory Error Inf Handle       [Not Provided]
      Number of Memory Devices      4
    [Memory Device (Type 17) - Length 40 - Handle 0043h]
      Physical Memory Array Handle  0042h
      Memory Error Info Handle      [Not Provided]
      Total Width                   0 bits
      Data Width                    0 bits
      Size                          [Not Populated]
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM_A1
      Bank Locator                  BANK 0
      Memory Type                   02h - Unknown
      Type Detail                   0000h -
      Speed                         0MHz
      Manufacturer                  [Empty]
      Serial Number                        
      Asset Tag Number              [String Not Specified]
      Part Number                   [Empty]
    [Memory Device (Type 17) - Length 40 - Handle 0044h]
      Physical Memory Array Handle  0042h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM_A2 // Problem -> not same colored slot
      Bank Locator                  BANK 1
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz // Problem -> overclocking
      Manufacturer                  0420
      Serial Number                         
      Asset Tag Number                        
      Part Number                   F3-12800CL9-4GBXL 
    [Memory Device (Type 17) - Length 40 - Handle 0045h]
      Physical Memory Array Handle  0042h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM_B1 // Problem -> not same colored slot
      Bank Locator                  BANK 2
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz // Problem -> overclocking
      Manufacturer                  0420
      Serial Number                         
      Asset Tag Number                        
      Part Number                   F3-12800CL9-4GBXL 
    [Memory Device (Type 17) - Length 40 - Handle 0046h]
      Physical Memory Array Handle  0042h
      Memory Error Info Handle      [Not Provided]
      Total Width                   0 bits
      Data Width                    0 bits
      Size                          [Not Populated]
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM_B2
      Bank Locator                  BANK 3
      Memory Type                   02h - Unknown
      Type Detail                   0000h -
      Speed                         0MHz
      Manufacturer                  [Empty]
      Serial Number                        
      Asset Tag Number              [String Not Specified]
      Part Number                   [Empty]
    [Memory Array Mapped Address (Type 19) - Length 31 - Handle 0047h]
      Starting Address              00000000h
      Ending Address                007fffffh
      Memory Array Handle           0042h
      Partition Width               04
    [Memory Device Mapped Address (Type 20) - Length 35 - Handle 0048h]
      Starting Address              00400000h
      Ending Address                007fffffh
      Memory Device Handle          0046h
      Mem Array Mapped Adr Handle   0047h
      Partition Row Position        [Unknown]
      Interleave Position           01
      Interleave Data Depth         02
    [Memory Device Mapped Address (Type 20) - Length 35 - Handle 0049h]
      Starting Address              00000000h
      Ending Address                003fffffh
      Memory Device Handle          0046h
      Mem Array Mapped Adr Handle   0047h
      Partition Row Position        [Unknown]
      Interleave Position           02
      Interleave Data Depth         02
    [Processor Information (Type 4) - Length 42 - Handle 004fh]
      Socket Designation            SOCKET 1150
      Processor Type                Central Processor
      Processor Family              01h - Other
      Processor Manufacturer        Intel
      Processor ID                  c3060300fffbebbf
      Processor Version             Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
      Processor Voltage             8ch - 1.2V
      External Clock                100MHz
      Max Speed                     3800MHz
      Current Speed                 4000MHz
      Status                        Enabled Populated
      Processor Upgrade             Specification Reserved
      L1 Cache Handle               0050h
      L2 Cache Handle               0051h
      L3 Cache Handle               0052h
      Serial Number                 [String Not Specified]
      Asset Tag Number                         
      Part Number                   Fill By OEM
    [Cache Information (Type 7) - Length 19 - Handle 0050h]
      Socket Designation            CPU Internal L1
      Cache Configuration           0180h - WB Enabled Int NonSocketed L1
      Maximum Cache Size            0100h - 256K
      Installed Size                0100h - 256K
      Supported SRAM Type           0020h - Synchronous 
      Current SRAM Type             0020h - Synchronous 
      Cache Speed                   0ns
      Error Correction Type         ParitySingle-Bit ECC
      System Cache Type             Other
      Associativity                 8-way Set-Associative
    [Cache Information (Type 7) - Length 19 - Handle 0051h]
      Socket Designation            CPU Internal L2
      Cache Configuration           0181h - WB Enabled Int NonSocketed L2
      Maximum Cache Size            0400h - 1024K
      Installed Size                0400h - 1024K
      Supported SRAM Type           0020h - Synchronous 
      Current SRAM Type             0020h - Synchronous 
      Cache Speed                   0ns
      Error Correction Type         Multi-Bit ECC
      System Cache Type             Unified
      Associativity                 8-way Set-Associative
    [Cache Information (Type 7) - Length 19 - Handle 0052h]
      Socket Designation            CPU Internal L3
      Cache Configuration           0182h - WB Enabled Int NonSocketed L3
      Maximum Cache Size            2000h - 8192K
      Installed Size                2000h - 8192K
      Supported SRAM Type           0020h - Synchronous 
      Current SRAM Type             0020h - Synchronous 
      Cache Speed                   0ns
      Error Correction Type         Specification Reserved
      System Cache Type             Unified
      Associativity                 16-way Set-Associative
    Machine ID Information [From Smbios 2.8, DMIVersion 0, Size=3831]
    BiosMajorRelease = 4
    BiosMinorRelease = 6
    BiosVendor = American Megatrends Inc.
    BiosVersion = 3003
    BiosReleaseDate = 10/28/2015
    SystemManufacturer = ASUS
    SystemProductName = All Series
    SystemFamily = ASUS MB
    SystemVersion = System Version
    SystemSKU = All
    BaseBoardManufacturer = ASUSTeK COMPUTER INC.
    BaseBoardProduct = MAXIMUS VII HERO
    BaseBoardVersion = Rev 1.xx
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 3998
    GetPointerFromAddress: unable to read from fffff80247b8f200
    THREAD ffffd001c1f05cc0  Cid 0000.0000  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 4
    Not impersonating
    GetUlongFromAddress: unable to read from fffff80247adefa8
    Owning Process            fffff80247ba2a40       Image:         <Unknown>
    Attached Process          ffffe00066cc5700       Image:         System
    fffff78000000000: Unable to get shared data
    Wait Start TickCount      0            
    Context Switch Count      611059466      IdealProcessor: 4             
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    UserTime                  00:00:00.000
    KernelTime                00:00:00.000
    Win32 Start Address nt!KiIdleLoop (0xfffff802479554c0)
    Stack Init ffffd001c1f23c90 Current ffffd001c1f23c20
    Base ffffd001c1f24000 Limit ffffd001c1f1e000 Call 0
    Priority 0 BasePriority 0 UnusualBoost 0 ForegroundBoost 0 IoPriority 0 PagePriority 0
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    ffffd001`c1f036f8 fffff802`48011f1f : 00000000`00000124 00000000`00000000 ffffe000`67b11028 00000000`be000000 : nt!KeBugCheckEx
    ffffd001`c1f03700 fffff802`47a2073c : ffffe000`67b11028 ffffe000`66ccf040 ffffe000`66ccf040 ffffe000`66ccf040 : hal!HalBugCheckSystem+0xcf
    ffffd001`c1f03740 fffff802`4801240c : 00000000`00000728 00000000`00000004 ffffd001`c1f03b30 00000000`00000000 : nt!WheaReportHwError+0x258
    ffffd001`c1f037a0 fffff802`48012764 : ffffe000`00000010 ffffe000`66ccf040 ffffd001`c1f03948 ffffe000`66ccf040 : hal!HalpMcaReportError+0x50
    ffffd001`c1f038f0 fffff802`4801264e : ffffe000`66cce8d0 00000000`00000001 00000000`00000004 00000000`00000000 : hal!HalpMceHandlerCore+0xe8
    ffffd001`c1f03940 fffff802`4801288e : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
    ffffd001`c1f03980 fffff802`48012a10 : ffffe000`66cce8d0 ffffd001`c1f03bb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
    ffffd001`c1f039b0 fffff802`4795c27b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffffd001`c1f039e0 fffff802`4795c031 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffd001`c1f03b20 fffff800`511e2972 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171 (TrapFrame @ ffffd001`c1f03b30)
    ffffd001`c1f23878 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!C1Halt+0x2
    
    Bugcheck code 00000124
    Arguments 00000000`00000000 ffffe000`67b11028 00000000`be000000 00000000`00800400
    Debug session time: Sat Apr 23 23:00:36.821 2016 (UTC + 2:00)
    System Uptime: 10 days 23:15:07.221
    4: kd> !errrec ffffe000`67b11028
    ===============================================================================
    Common Platform Error Record @ ffffe00067b11028
    -------------------------------------------------------------------------------
    Record Id     : 01d19504a8609b78
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 4/23/2016 21:00:36 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00067b110a8
    Section       @ ffffe00067b11180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000004
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00067b110f0
    Section       @ ffffe00067b11240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000004
    CPU Id        : c3 06 03 00 00 08 10 04 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffe00067b11240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00067b11138
    Section       @ ffffe00067b112c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Internal timer (Proc 4 Bank 4)
      Status      : 0xbe00000000800400
      Address     : 0x000000005f41c83e
      Misc.       : 0x000000005f41c83e
      My ComputersSystem Spec
  7.    02 May 2016 #7
    Join Date : Apr 2016
    Posts : 29
    Windows 10
    Thread Starter

    Looks like that's the issue. Thanks Axe0. I haven't been BSOD'ing in the past 20 minutes doing what I normally do to induce the BSOD. I will mark this as solved tonight if I do not have any more issues.

    Thanks a lot!
      My ComputerSystem Spec
  8.    02 May 2016 #8
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Glad to hear
      My ComputersSystem Spec
  9.    02 May 2016 #9
    Join Date : Apr 2016
    Posts : 29
    Windows 10
    Thread Starter

    Hey Axe0,
    A few times it seemed to have frozen without the BSOD screen. I had to manually restart it as I was in a competitive game with friends that I did not want to abandon them whilst waiting for the blue screen to come up (sometimes it takes a bit longer to show this screen). I will update in the future once again.
    Thanks.
      My ComputerSystem Spec
  10.    05 May 2016 #10
    Join Date : Apr 2016
    Posts : 29
    Windows 10
    Thread Starter

    Hey Axe0,
    I've another report for you.
      My ComputerSystem Spec

 
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