Windows 10: BSOD at random times in Guild Wars 2 [0x0124]

  1.    26 Apr 2016 #1

    BSOD at random times in Guild Wars 2 [0x0124]


    Hi,

    I have never had any BSOD related problems on my computer until I "opted" to upgrade from Windows 8,1 to Windows 10. Since then I have been getting what seem to be random crashes always when running Guild Wars 2. This does not occur under any other circumstances or in any other games. BIOS, chipset, and graphics drivers are up to date. From what I can see this appears to be hardware related and attributed to hal.dll and ntoskrnl.exe

    Any help is much appreciated.

    Thanks,
      My ComputerSystem Spec

  2.    26 Apr 2016 #2

    Start with updating these drivers.
    You have a few (Gaming related) older/outdated drivers.

    V0700Vid.sys Wed Sep 07 07:30:56 2011
    Driver Description: Creative Technologies video capture driver
    Driver Update Site: http://support.creative.com/downloads/
    You have the Live! Cam Chat HD (VF0700)

    SteelBus64 Wed Jan 08 18:00:12 2014
    SAlpham64 Fri May 31 16:19:10 2013
    Driver Description: SteelSeries Engine HID Driver
    Driver Update Site: Support(FAQ): http://faq.steelseries.com/
    Downloads: http://steelseries.com/support/downloads
    You have Steelseries gaming keyboard etc.

    iocbios2 Wed Jun 18 08:48:56 2014
    Driver Description: Intel Extreme Tuning Utility Performance Tuning Driver
    Driver Update Site: http://downloadcenter.intel.com/
    See for a update or if you overclock etc stop it at least during troubleshooting.

    gzflt Mon Apr 22 12:21:00 2013
    avc3 Thu Apr 11 10:31:58 2013
    Driver Description: BitDefender Gonzales FileSystem Driver
    Driver Update Site: Support: http://www.bitdefender.com/support/consumer.html
    Download: http://www.bitdefender.com/Downloads/

    You are also using AVG, never use 2 Anti virus/firewall at the same time.
    If these are leftover drivers than remove them, see if there is a Bitdefender Remover or uninstaller avaliable.
      My ComputerSystem Spec


 

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