1.    25 Apr 2016 #1
    Join Date : Mar 2016
    Posts : 6
    Windows 10

    BSOD while playing Shadow of Mordor


    I recently built a PC with Asus Radeon 380 Strix 4gb graphics card. But 5 minutes into playing the game the screen went red and i had to manually restart. After restarting the pc it blue screened and had to be restarted again. Any help would be appreciated! also GPU fans dont seen to be running either.
      My ComputerSystem Spec
  2.    25 Apr 2016 #2
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Hi Pauly1995,

    Welcome to the 10forums

    Does a BSOD only occur at that moment?

    The crashes say there is a memory issue, but if a BSOD only occurs at that specific moment something else is going on.
      My ComputersSystem Spec
  3.    25 Apr 2016 #3
    Join Date : Mar 2016
    Posts : 6
    Windows 10
    Thread Starter

    Yes only when im about five minutes in.
      My ComputerSystem Spec
  4.    25 Apr 2016 #4
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options.
    Follow AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums to only install the drivers.
    Attachment 76617
      My ComputersSystem Spec
  5.    25 Apr 2016 #5
    Join Date : Mar 2016
    Posts : 6
    Windows 10
    Thread Starter

    I tried doing that but when it got to the updating driver stage the display adaptor expansion didnt show the graphics but the microsoft display adaptor. hence i installed it using the prebuilt installer and ran the game again. The pc crashed and the minidump files have been attached.
      My ComputerSystem Spec
  6.    25 Apr 2016 #6
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    When you installed the drivers, did you exclude as much as possible of the software side?
      My ComputersSystem Spec
  7.    26 Apr 2016 #7
    Join Date : Mar 2016
    Posts : 6
    Windows 10
    Thread Starter

    how do I know which ones to exclude?
      My ComputerSystem Spec
  8.    26 Apr 2016 #8
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    I quote
    Be sure to install as less as possible software using custom/advanced options.
    It isn't possible to exclude all software, for that we'd need to install only the drivers what failed due to the detection problem, but as much as you can is possible.
      My ComputersSystem Spec

 


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